Marlin Inn Azur Resort
+ 129
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
Marlin Inn Azur Resort: reviews
Reviews from 
Family traveller
Comment: 30 Jul 2026
Best holiday
I would like to say my opinion about this wonderful hotel one of the best in Hurghada Marlin Inn best place and amazing entertainment every day new show and the stuff so friendly
Family traveller
Comment: 1 Aug 2026
Nothing Like the Photos – Save Your Money
If I Could Give Zero Stars, I Would – Nothing Like the Photos
If I could give this hotel zero stars, I would. Unfortunately, one star is the lowest rating available.
This was, without question, one of the worst hotel experiences my family has ever had.
We booked this hotel after seeing beautiful photos online and trusting a travel company that recommended it. Unfortunately, the reality was completely different. The online photos do not reflect the actual condition of the hotel.
From the moment we arrived, we felt unwelcome. The reception staff were cold, unhelpful, and provided no information about meal times or the hotel’s facilities. We were simply handed the room key and left to figure everything out ourselves.
While waiting for our room, we had lunch at the restaurant. The unpleasant smell was noticeable immediately. The food quality and taste were extremely poor, and what concerned us most was the lack of hygiene supervision around the buffet. We witnessed guests handling food in unhygienic ways without any staff intervention, which made us lose confidence in eating there.
After seeing the restaurant, we refused to accept the room and spent more than three hours trying to find another hotel after a long drive. Unfortunately, everything nearby was fully booked, so we had no option but to stay for one night before leaving the next morning.
The room was in an unacceptable condition. The floor was sticky and covered with sand, the furniture was old and damaged, the bathroom had visible stains, the bathtub was yellowed, the towels were stained, and the bed sheets had stains, an unpleasant smell, and did not appear to have been properly cleaned.
The maintenance issues only made things worse. The room telephone did not work, so we couldn’t even contact Reception or Housekeeping. Several light bulbs were burnt out, and many electrical outlets were not functioning, making it difficult even to charge our phones.
The condition of the bedding was so disturbing that we refused to sleep on it. I took clean clothes out of our suitcase and covered one single bed because that was all we could manage. My husband, my 10-year-old son, and I ended up sleeping together on that single bed just to avoid direct contact with the hotel’s bed linen. We barely slept and couldn’t wait for sunrise so we could leave.
Trying not to ruin our son’s holiday, we took him to the beach. Unfortunately, it was overcrowded and far from relaxing. After hours of traveling, we asked if our child could have some ice cream, but were simply told the machine had closed at 4:00 PM. No alternative, no flexibility, and no empathy were offered.
Another disappointing issue was the condition of the cats roaming freely around the property. I have absolutely no problem with pet-friendly hotels—we regularly stay in hotels in El Gouna where cats are healthy, clean, and obviously well cared for. Here, however, one of the cats we petted was visibly infested with fleas and ticks. If the hotel cannot properly care for the animals, they should at least prevent direct contact between them and guests, especially children.
What disappointed us most was not just the poor condition of the hotel—it was the huge gap between what was advertised and what we actually experienced. We paid expecting cleanliness, comfort, and hospitality, yet received exactly the opposite.
I encourage anyone considering this hotel to read the negative reviews carefully and look beyond the promotional photos before making a booking decision. Our experience matched many of the concerns other guests had already mentioned.
We left after one night, relieved to be checking out. Sadly, this hotel ruined the beginning of what was supposed to be a relaxing family vacation, and it is not a place we would ever return to or recommend.
If I could give this hotel zero stars, I would. Unfortunately, one star is the lowest rating available.
This was, without question, one of the worst hotel experiences my family has ever had.
We booked this hotel after seeing beautiful photos online and trusting a travel company that recommended it. Unfortunately, the reality was completely different. The online photos do not reflect the actual condition of the hotel.
From the moment we arrived, we felt unwelcome. The reception staff were cold, unhelpful, and provided no information about meal times or the hotel’s facilities. We were simply handed the room key and left to figure everything out ourselves.
While waiting for our room, we had lunch at the restaurant. The unpleasant smell was noticeable immediately. The food quality and taste were extremely poor, and what concerned us most was the lack of hygiene supervision around the buffet. We witnessed guests handling food in unhygienic ways without any staff intervention, which made us lose confidence in eating there.
After seeing the restaurant, we refused to accept the room and spent more than three hours trying to find another hotel after a long drive. Unfortunately, everything nearby was fully booked, so we had no option but to stay for one night before leaving the next morning.
The room was in an unacceptable condition. The floor was sticky and covered with sand, the furniture was old and damaged, the bathroom had visible stains, the bathtub was yellowed, the towels were stained, and the bed sheets had stains, an unpleasant smell, and did not appear to have been properly cleaned.
The maintenance issues only made things worse. The room telephone did not work, so we couldn’t even contact Reception or Housekeeping. Several light bulbs were burnt out, and many electrical outlets were not functioning, making it difficult even to charge our phones.
The condition of the bedding was so disturbing that we refused to sleep on it. I took clean clothes out of our suitcase and covered one single bed because that was all we could manage. My husband, my 10-year-old son, and I ended up sleeping together on that single bed just to avoid direct contact with the hotel’s bed linen. We barely slept and couldn’t wait for sunrise so we could leave.
Trying not to ruin our son’s holiday, we took him to the beach. Unfortunately, it was overcrowded and far from relaxing. After hours of traveling, we asked if our child could have some ice cream, but were simply told the machine had closed at 4:00 PM. No alternative, no flexibility, and no empathy were offered.
Another disappointing issue was the condition of the cats roaming freely around the property. I have absolutely no problem with pet-friendly hotels—we regularly stay in hotels in El Gouna where cats are healthy, clean, and obviously well cared for. Here, however, one of the cats we petted was visibly infested with fleas and ticks. If the hotel cannot properly care for the animals, they should at least prevent direct contact between them and guests, especially children.
What disappointed us most was not just the poor condition of the hotel—it was the huge gap between what was advertised and what we actually experienced. We paid expecting cleanliness, comfort, and hospitality, yet received exactly the opposite.
I encourage anyone considering this hotel to read the negative reviews carefully and look beyond the promotional photos before making a booking decision. Our experience matched many of the concerns other guests had already mentioned.
We left after one night, relieved to be checking out. Sadly, this hotel ruined the beginning of what was supposed to be a relaxing family vacation, and it is not a place we would ever return to or recommend.
Group traveller
Comment: 1 Aug 2026
Holiday
We stayed at this hotel mainly to relax, and for that purpose it was quite good. One of its biggest advantages is the location – it’s only about 10 minutes from the airport and right next to the tourist area, where you’ll find plenty of shops, as well as McDonald’s and KFC.
Unfortunately, the food and drinks were disappointing. The selection and quality were average at best, and we expected something better. The staff also didn’t make the best impression, as they often seemed unfriendly or looked unhappy.
On the other hand, we would like to praise the animation team. They were amazing, always smiling, and did a great job entertaining the guests. The evening parties and shows were enjoyable, with cocktails and drinks being served, creating a great atmosphere. The entertainment staff and everyone involved in these events were very kind and welcoming.
The biggest disappointment was the Wi-Fi. The connection was extremely poor throughout the hotel, including at the reception. If you need reliable internet during your stay, this is something to keep in mind.
Overall, I would recommend this hotel mainly to people looking for a relaxing vacation and who appreciate its excellent location. However, if you have higher expectations regarding the food, drinks, or customer service, you may end up disappointed.
Unfortunately, the food and drinks were disappointing. The selection and quality were average at best, and we expected something better. The staff also didn’t make the best impression, as they often seemed unfriendly or looked unhappy.
On the other hand, we would like to praise the animation team. They were amazing, always smiling, and did a great job entertaining the guests. The evening parties and shows were enjoyable, with cocktails and drinks being served, creating a great atmosphere. The entertainment staff and everyone involved in these events were very kind and welcoming.
The biggest disappointment was the Wi-Fi. The connection was extremely poor throughout the hotel, including at the reception. If you need reliable internet during your stay, this is something to keep in mind.
Overall, I would recommend this hotel mainly to people looking for a relaxing vacation and who appreciate its excellent location. However, if you have higher expectations regarding the food, drinks, or customer service, you may end up disappointed.
Group traveller
Comment: 24 Jul 2026
The best experiences are real.
One of the best places and I think the best experiences. The shows are amazing and varied. The carnival in the morning and the foam party are fantastic. We don't go a day without entertainment, and there's never a boring day at the hotel. Even after dinner and before the shows, the animation team talks to us and tries to find out what was different at the hotel and what might have upset us or that we didn't like. But honestly, everything is great and fun. I loved it.
Hotel response
Comment: 26 Jul 2026
ضيوفنا الأعزاء! نشكركم جزيل الشكر على تقييمكم الممتاز لخدمات فندقنا!
مع خالص التقدير، محمود عاشور، المدير العام
مع خالص التقدير، محمود عاشور، المدير العام
Family traveller
Comment: 30 Jul 2026
I love it
Best of the best I'm really love this hotel for sure I will come again special the entertainment
Explore the area
Touristic Road, Hurghada, 12345, Egypt|7.6 km from city centre
Good to know
Children are welcome at this hotel
5 years old and under
Free
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
406,318 ₫ (≈EGP 791.97)/person
Please inform Marlin Inn Azur Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that the dress code for the hotel's bars and restaurants is smart casual. Please note that guests must wear proper swimwear at all times in the pool areas. Loose cotton clothing or long swimming suits are not allowed. Please note that the soft drink inclusive deals do not include alcoholic drinks and snacks.
This hotel accepts the following payment methods:
Cash
Marlin Inn Azur Resort: FAQs
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