Van Der Valk Luxembourg Arlon
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
More about Van Der Valk Luxembourg Arlon
Van Der Valk Luxembourg Arlon
Set in Arlon in the Belgium Luxembourg Region, 22 km from Luxembourg, Van Der Valk Luxembourg-Arlon features 10 meeting rooms and 2 restaurants. The hotel has a terrace and guests can enjoy a drink at the bar.
Reviews from 
Family traveller
Comment: 18 Jul 2026
Great location, great food anf friendly staff!
We have been here multiple times and it’s always an amazing experience. Friendly staff, nice food, great drinks and clean facilities. If we can choose, we always stop here to charge our Tesla and enjoy the restaurant in the meantime. Thanks for the nice experience!!!
Hotel response
Comment: 21 Jul 2026
Dear Guest,
Thank you very much for your wonderful review and for your continued loyalty.
We are delighted to hear that you enjoy our location, food, drinks, and the service provided by our team. It is a pleasure to welcome you during your Tesla charging stops and make your visits enjoyable.
We look forward to welcoming you back again soon!
Kind regards,
Hôtel Van der Valk Luxembourg-Arlon
Tel. +32 63233222 - Mail info@luxembourg.valk.com
Thank you very much for your wonderful review and for your continued loyalty.
We are delighted to hear that you enjoy our location, food, drinks, and the service provided by our team. It is a pleasure to welcome you during your Tesla charging stops and make your visits enjoyable.
We look forward to welcoming you back again soon!
Kind regards,
Hôtel Van der Valk Luxembourg-Arlon
Tel. +32 63233222 - Mail info@luxembourg.valk.com
Family traveller
Comment: 21 Feb 2026
Stayed in: Feb 2026
Disappointment
I stayed at this hotel for one night with my 10-year-old daughter and I relied on the photos on the site for the choice of room. So I chose the penthouse, located on the twelfth floor, also because in the photo there was a large window with a beautiful view and a swing right in front of the window to enjoy the beautiful view.... As soon as I entered I did not see the swing and I was quite amazed by the “view” (see photo). I didn't want to protest not to ruin the short stay and we went straight down to the wellness center.
Very nice but with some defects such as non-working showers and very slippery floor around the pool (we witnessed several “slips” of customers of all ages).
The bed very comfortable.
Shower and bathtub in the room, original but with the disadvantage that after using them an unpleasant smell spread in the room forcing us to open the window.
Good breakfast but not great.
In short, for € 207 paid for one night, the state of the room inevitably affected my judgment.
Very nice but with some defects such as non-working showers and very slippery floor around the pool (we witnessed several “slips” of customers of all ages).
The bed very comfortable.
Shower and bathtub in the room, original but with the disadvantage that after using them an unpleasant smell spread in the room forcing us to open the window.
Good breakfast but not great.
In short, for € 207 paid for one night, the state of the room inevitably affected my judgment.
Group traveller
Comment: 8 Jul 2026
Stayed in: Jul 2026
Nice hotel with good service
First of all I want to mention the positive about the hotel staff . The Dutch speaking young receptionist deserves a big thumbs up for helping us with a booking that went wrong. She took the necessary time and solved it professionally for us. For which our grateful thanks.
Our room 907 had a water problem , ttz the sink and shower drain were blocked , such that the water coming out of the shower was not drained but distributed in the room and still a dangerous condition occurred towards slipping . The staff solved that by giving us another room ... Unfortunately, everything is packing and moving. I understand that this can happen dear people of Vandervalk but given that your hotel was not fully occupied , a room upgrade would not have been out of place .
We also had dinner in the restaurant and had taken a seat outside. Dear Team please do something about the flies there , I waved more at the flies than sat with my fork in my plate ... Also a pity the cook did not check his scallops because they were still fully glassy and only fried on one side . Also afterwards there was no chocolate mouse at hand ... Summed up after three days stay this hotel has a very good service to its customers and we can recommend this hotel .
Our room 907 had a water problem , ttz the sink and shower drain were blocked , such that the water coming out of the shower was not drained but distributed in the room and still a dangerous condition occurred towards slipping . The staff solved that by giving us another room ... Unfortunately, everything is packing and moving. I understand that this can happen dear people of Vandervalk but given that your hotel was not fully occupied , a room upgrade would not have been out of place .
We also had dinner in the restaurant and had taken a seat outside. Dear Team please do something about the flies there , I waved more at the flies than sat with my fork in my plate ... Also a pity the cook did not check his scallops because they were still fully glassy and only fried on one side . Also afterwards there was no chocolate mouse at hand ... Summed up after three days stay this hotel has a very good service to its customers and we can recommend this hotel .
Hotel response
Comment: 14 Jul 2026
Beste,
Hartelijk dank dat u de tijd heeft genomen om uw ervaring zo uitgebreid met ons te delen.
Het doet ons veel plezier te lezen dat u onze service en vooral de inzet van ons team heeft gewaardeerd.
We vinden het jammer dat u tijdens uw verblijf enkele ongemakken heeft ervaren, zowel met betrekking tot de kamer als tijdens uw diner. We nemen uw opmerkingen ter harte en zullen deze delen met de betrokken teams, zodat we onze dienstverlening en de ervaring van onze gasten verder kunnen verbeteren.
Nogmaals bedankt voor uw begrip en voor uw aanbeveling ondanks deze aandachtspunten.
We hopen u in de toekomst opnieuw te mogen verwelkomen en u dan een volledig zorgeloos verblijf te kunnen aanbieden.
Met vriendelijke groeten,
Het team van Van der Valk Arlon-Luxembourg
Hartelijk dank dat u de tijd heeft genomen om uw ervaring zo uitgebreid met ons te delen.
Het doet ons veel plezier te lezen dat u onze service en vooral de inzet van ons team heeft gewaardeerd.
We vinden het jammer dat u tijdens uw verblijf enkele ongemakken heeft ervaren, zowel met betrekking tot de kamer als tijdens uw diner. We nemen uw opmerkingen ter harte en zullen deze delen met de betrokken teams, zodat we onze dienstverlening en de ervaring van onze gasten verder kunnen verbeteren.
Nogmaals bedankt voor uw begrip en voor uw aanbeveling ondanks deze aandachtspunten.
We hopen u in de toekomst opnieuw te mogen verwelkomen en u dan een volledig zorgeloos verblijf te kunnen aanbieden.
Met vriendelijke groeten,
Het team van Van der Valk Arlon-Luxembourg
Family traveller
BE
Comment: 6 Jul 2026
Stayed in: Jul 2026
Restaurant is okay if you are at the hotel
I am speaking here only about the restaurant. Clean and nice, the decor is pretty. The dishes are rather good but "brasserie" style, so the prices are excessive compared to the type of dining. If you are passing through the hotel, why not stop by the restaurant. For locals like us, there are other establishments providing the same type of cuisine for much less.
Watch out for allergens, some waitresses, although very friendly, do not speak French well, knowledge of the words posed a problem because we did not have on the plate what was given orally. Fortunately, our son had the presence of mind not to eat it and to leave it on the side of the plate.
Watch out for allergens, some waitresses, although very friendly, do not speak French well, knowledge of the words posed a problem because we did not have on the plate what was given orally. Fortunately, our son had the presence of mind not to eat it and to leave it on the side of the plate.
Hotel response
Comment: 14 Jul 2026
Bonjour,
Merci d'avoir pris le temps de partager votre expérience.
Nous sommes heureux que vous ayez apprécié le cadre, la décoration ainsi que la qualité générale de votre repas.
Nous prenons également bonne note de vos remarques. La satisfaction et la sécurité de nos clients sont essentielles pour nous, particulièrement lorsqu'il s'agit des informations liées aux allergènes. Votre retour a retenu toute notre attention et sera partagé avec les équipes concernées afin de continuer à améliorer la qualité de notre service et de notre communication.
Nous vous remercions pour votre visite et pour ce retour constructif.
Bien cordialement,
L'équipe du Van der Valk Arlon-Luxembourg
Merci d'avoir pris le temps de partager votre expérience.
Nous sommes heureux que vous ayez apprécié le cadre, la décoration ainsi que la qualité générale de votre repas.
Nous prenons également bonne note de vos remarques. La satisfaction et la sécurité de nos clients sont essentielles pour nous, particulièrement lorsqu'il s'agit des informations liées aux allergènes. Votre retour a retenu toute notre attention et sera partagé avec les équipes concernées afin de continuer à améliorer la qualité de notre service et de notre communication.
Nous vous remercions pour votre visite et pour ce retour constructif.
Bien cordialement,
L'équipe du Van der Valk Arlon-Luxembourg
Couple
Comment: 21 Jun 2026
Stayed in: Jun 2026
Incredible staff who go above and beyond
We cannot thank the staff at Van Der Valk enough for all their support during our stay. Unfortunately we broke down in Arlon on Saturday 13th June and had to check in to the hotel on Sunday. We stayed for 3 nights, but each day we did not know if we'd need to extend our stay or not. The staff went out of their way to be supportive and helpful to us, making sure we kept our room each night, were not over charged and had flexibility. They even called taxis, garages, vets, takeaway companies and tow companies for us!! Special shout outs to Henri, Estelle and the other lady on reception who I'm so sorry her name we did not catch (but you were incredible!!).
We stayed with our 2 dogs, and were even brought blankets and bowls for them. The rooms were gorgeous, comfortable and clean, and the restaurant we ate in was lovely too.
It's not often you get customer service as amazing as we experienced here, and I honestly could have cried with the kindness showed to us by the staff here. I'd stay here again in a heartbeat (but hopefully next time as a true holiday!).
We stayed with our 2 dogs, and were even brought blankets and bowls for them. The rooms were gorgeous, comfortable and clean, and the restaurant we ate in was lovely too.
It's not often you get customer service as amazing as we experienced here, and I honestly could have cried with the kindness showed to us by the staff here. I'd stay here again in a heartbeat (but hopefully next time as a true holiday!).
Hotel response
Comment: 23 Jun 2026
Dear tayler,
Thank you so much for your wonderful review and for taking the time to share your experience.
We are truly delighted to read that our team was able to support you during what was undoubtedly a stressful and uncertain situation. Providing genuine care and assistance to our guests is at the heart of what we do, and your kind words mean a great deal to all of us.
Henri, Estelle, and the entire reception team will be especially pleased to know that their efforts made a difference during your stay. We will be sure to pass along your compliments to them.
We are also happy to hear that you and your two dogs felt comfortable and well looked after, and that you enjoyed both your room and our restaurant.
Thank you again for your trust and kindness. We sincerely hope that your journey home went smoothly and that we will have the pleasure of welcoming you back under much more relaxing circumstances for a true holiday.
Warm regards,
The Management Team
Thank you so much for your wonderful review and for taking the time to share your experience.
We are truly delighted to read that our team was able to support you during what was undoubtedly a stressful and uncertain situation. Providing genuine care and assistance to our guests is at the heart of what we do, and your kind words mean a great deal to all of us.
Henri, Estelle, and the entire reception team will be especially pleased to know that their efforts made a difference during your stay. We will be sure to pass along your compliments to them.
We are also happy to hear that you and your two dogs felt comfortable and well looked after, and that you enjoyed both your room and our restaurant.
Thank you again for your trust and kindness. We sincerely hope that your journey home went smoothly and that we will have the pleasure of welcoming you back under much more relaxing circumstances for a true holiday.
Warm regards,
The Management Team
Very good location
596 Route de Longwy, Messancy, 6700, Belgium|5.65 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
454,049 ₫ (EUR15) per person per night
Pets allowed with an extra charge
Breakfast available
Breakfast price
771,883 ₫ (≈EUR 25.5)/person
Breakfast times
06:30 - 10:30 from Monday to Friday, 07:00 - 11:00 from Saturday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When travelling with pets, please note that an extra charge of EUR 25 per pet per night applies. Pets are only accepted in Superior rooms and Superior with balcony rooms. When booking 6 rooms or more, different policies and additional supplements may apply. The hotel reserves the right to cancel the reservation if the group policies are not met.
This hotel accepts the following payment methods:
Cash
Van Der Valk Luxembourg Arlon: FAQs
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