Holiday Inn KINGSTON-WATERFRONT by IHG
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Holiday Inn KINGSTON-WATERFRONT by IHG
Holiday Inn KINGSTON-WATERFRONT by IHG
Centrally located just a 5-minute walk from Kingston’s waterfront, Slush Puppie Place and 1000 Island Cruises, Holiday Inn Kingston - Waterfront, an IHG Hotel features an indoor pool. Rooms include a small fridge and microwave.
Reviews from 
Anonymous traveller
Comment: 14 Jul 2026
Stayed in: Jul 2026
Travelled with 2 pets and 2 kids during a move. Pet-friendly room was clean and in a convenient part of the hotel.
Anonymous traveller
Comment: 20 Jul 2026
Stayed in: Jul 2026
A plain-Jane hotel. Nice location by the water. Easy acsess to restaurants downtown Kingston. Parking just outside hotel😀
Couple
Comment: 13 Jul 2026
Nice hotel, though more at HI Express level than full HI
Good room (Queen with 2 beds); we had hoped to swap for a 1- bed King, but reception said they were fully booked and that anyway it would cost extra. Strange, receptionist (Malik) was more arrogant than helpful.
Location great, 3 mins walk to the tour boat jetty. Public transport challenging mainly due to the Downtown bus stand renovation; we asked a driver which bay line 2 (train station) left, and 2 minutes later we saw line 2 departing from another bay around the corner 300 m further! So had to take a cab...
Balconies and river view nice (90' angle). Nice buffet breakfast for 22$. Main reason why we did not feel the HI level of quality, next to reception, was the whole motel like setup of the building. All quite bare bones. But they were renovating, that influences the feeling.
Location great, 3 mins walk to the tour boat jetty. Public transport challenging mainly due to the Downtown bus stand renovation; we asked a driver which bay line 2 (train station) left, and 2 minutes later we saw line 2 departing from another bay around the corner 300 m further! So had to take a cab...
Balconies and river view nice (90' angle). Nice buffet breakfast for 22$. Main reason why we did not feel the HI level of quality, next to reception, was the whole motel like setup of the building. All quite bare bones. But they were renovating, that influences the feeling.
Couple
Comment: 29 Jun 2026
Stayed in: Jun 2026
Could have been better
The hotel is located downtown on the water (Lake Ontario), very close to many downtown amenities. Our king room was clean and the bed very comfortable. We were very satisfied with the in-house restaurant (the Wharf and Feather), such that we ate both dinners there, first night on the patio and second night indoors (on account of bad weather).
The reason for just an average rating is this. The occasion for us being there was my wife's nursing reunion, for which husbands were not invited. This meant time on my own, some of which I had intended to watch TV (golf, baseball and the Belmont Stakes). Unfortunately, there was a malfunction of the TV - it could not bring regular channels, although I could access my bill and pay online. A service person (Mohammed) came to the room and attempted to remedy the situation, without success, but he certainly did try (we were present). Interestingly, the couple with whom we had dinner that evening had the same problem with their TV, leading us to question how widespread the problem might have been. For anyone planning to stay here and intending to watch TV, the first thing I would do is check out the TV before you unpack.
The reason for just an average rating is this. The occasion for us being there was my wife's nursing reunion, for which husbands were not invited. This meant time on my own, some of which I had intended to watch TV (golf, baseball and the Belmont Stakes). Unfortunately, there was a malfunction of the TV - it could not bring regular channels, although I could access my bill and pay online. A service person (Mohammed) came to the room and attempted to remedy the situation, without success, but he certainly did try (we were present). Interestingly, the couple with whom we had dinner that evening had the same problem with their TV, leading us to question how widespread the problem might have been. For anyone planning to stay here and intending to watch TV, the first thing I would do is check out the TV before you unpack.
Hotel response
Comment: 13 Jul 2026
Hi Chris W,
Thank you for staying at Holiday Inn Kingston-Waterfront. We truly appreciate your business with IHG Hotels & Resorts.
Our goal is to keep every corner clean and every piece of equipment operating properly for your comfort and peace of mind. I’m sorry to hear that certain aspects of your visit did not meet your expectations. Please know that I’ve shared your feedback with our hotel management team, and I am confident they will review these concerns and take prompt action to address the matter you have highlighted.
On a brighter note, we’re glad that the room’s cleanliness, overall comfort, and the quality of your sleep made your stay pleasant and relaxing.
We look forward to welcoming you back soon and providing a more positive experience on your next stay.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels & Resorts Service
Thank you for staying at Holiday Inn Kingston-Waterfront. We truly appreciate your business with IHG Hotels & Resorts.
Our goal is to keep every corner clean and every piece of equipment operating properly for your comfort and peace of mind. I’m sorry to hear that certain aspects of your visit did not meet your expectations. Please know that I’ve shared your feedback with our hotel management team, and I am confident they will review these concerns and take prompt action to address the matter you have highlighted.
On a brighter note, we’re glad that the room’s cleanliness, overall comfort, and the quality of your sleep made your stay pleasant and relaxing.
We look forward to welcoming you back soon and providing a more positive experience on your next stay.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels & Resorts Service
Family traveller
Comment: 27 Jun 2026
Stayed in: Jun 2026
Nice hotel in a great location!
This hotel is in a really great location. Nothing too special about the hotel itself or the rooms, but the harbor view was nice, and the location was super convenient to walk to restaurants! Would definitely stay again if we were in the area.
Excellent location
2 Princess St, ON, Kingston, K7L 1A2, Canada|0.62 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
3 years old and over
473,713 ₫ (CAD25) per person per night
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast price
416,867 ₫ (≈CAD 22)/person
Breakfast times
07:00 - 11:00 from Monday to Sunday
Please inform Holiday Inn Kingston - Waterfront by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note pet rooms are only rooms with two double beds and are located on the ground floor. A fee applies. Contact property for details.
This hotel accepts the following payment methods:
Holiday Inn KINGSTON-WATERFRONT by IHG: FAQs
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