Halcyon, a Hotel in Cherry Creek, Denver
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Halcyon, a Hotel in Cherry Creek, Denver
Halcyon, a Hotel in Cherry Creek, Denver
Offering a hot tub and fitness centre, this hotel is set in the Cherry Creek area of Denver. Guests can enjoy the on-site bar. Free WiFi is provided throughout the property and private parking is available on site.
Reviews from 
Couple
Comment: 30 Aug 2026
Stayed in: Aug 2026
Awesome Stay
The location of the hotel is awesome right in the center of downtown Cherry Creek with restaurants and shops all around! Atmosfere is welcoming, especially with the front desk team of cats in the evening and Danaka in the morning! The rooms are expertly decorated with condiments in the hallway. We always stay here when in Denver so we highly recommend it with staff is what makes the difference.
Hotel response
Comment: 31 Aug 2026
Thank you Donna for your 5 star review! We look forward to welcoming you back soon.
Solo traveller
Comment: 27 Aug 2026
Stayed in: Aug 2026
A+ Experience Overall
The things that matter most to me when staying at a hotel are quality of sleep, i.e. a great mattress, quality linens and true blackout curtains, along with impeccable cleanliness and good shower pressure. Halcyon delivered on every single one. I slept incredibly well, the room was spotless, and the shower pressure was fantastic. These are the details that can make or break a hotel stay for me, and Halcyon got them all right.
Hotel response
Comment: 28 Aug 2026
Thank you kcpingc for you 5 star review! We look forward to welcoming you back soon!
Family traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
So good I literally almost died!
I was asleep when the fire alarm went off and I genuinely weighed if I'd rather just stay in the bed at this hotel. It was that comfortable!! Also, I took a 45 minute shower in the rain like shower head here. This place rocks. Krysetof at the front desk handled everything I needed as soon as I arrived at the hotel. He's a great manager and made my staff full on 5 star.
Hotel response
Comment: 24 Aug 2026
Thank you nay0m for your 5 star review and recognizing Krzysztof!
Couple
Comment: 23 Aug 2026
Stayed in: Aug 2026
False Smoking Accusation At 3:30am Ruined Stay
I’m currently staying at the Halcyon, and unfortunately, after this experience, I will not be staying here again.
At 3:30 a.m., I received a text informing me that a $500 charge was being added to our stay because we had allegedly smoked or vaped in our room at 9:43 p.m. the night before. We did not smoke or vape in the room. In fact, we were asleep at the time we were accused of doing so.
What’s especially frustrating is how the hotel handled it. If a sensor indicated something was happening in our room, someone could have simply come upstairs and investigated at the time. That would have immediately established that no one was smoking or vaping. Instead, nothing was done until 3:30 in the morning, when someone decided that was an appropriate time to text a guest and accuse them of violating hotel policy and incurring a $500 charge.
I then spent more than an hour in the middle of the night texting and speaking on the phone with an employee, who acknowledged that these sensors can produce false alerts and can potentially be triggered by things like shower steam. He asked that we speak again in the morning, which we did.
I expected that conversation to include an apology. Instead, I heard explanations about hotel protocol, employee training, and how the process needs to be improved. I’m paying more than $1,400 for this stay. Why am I spending my vacation and my time helping a hotel figure out how to properly handle its own systems and procedures?
There are countless hotels to choose from. Why would I choose to return to one where I can be falsely accused of something, threatened with a $500 charge, contacted at 3:30 in the morning about it, and then spend more than an hour of my trip trying to prove something that never happened?
Based on other reviews, I’m also clearly not the first guest to raise concerns about this issue. A hotel should investigate an accusation before treating a sensor alert as fact and charging a guest hundreds of dollars.
This entire situation was unnecessary, poorly handled, and incredibly frustrating. We were people who genuinely loved staying at the Halcyon. We had stayed here before, recommended the hotel to others, and chose to come back because we had such positive experiences. Somehow, in the course of one night, the hotel managed to turn loyal, enthusiastic guests into people who will not stay here again and will certainly no longer recommend it to others.
At 3:30 a.m., I received a text informing me that a $500 charge was being added to our stay because we had allegedly smoked or vaped in our room at 9:43 p.m. the night before. We did not smoke or vape in the room. In fact, we were asleep at the time we were accused of doing so.
What’s especially frustrating is how the hotel handled it. If a sensor indicated something was happening in our room, someone could have simply come upstairs and investigated at the time. That would have immediately established that no one was smoking or vaping. Instead, nothing was done until 3:30 in the morning, when someone decided that was an appropriate time to text a guest and accuse them of violating hotel policy and incurring a $500 charge.
I then spent more than an hour in the middle of the night texting and speaking on the phone with an employee, who acknowledged that these sensors can produce false alerts and can potentially be triggered by things like shower steam. He asked that we speak again in the morning, which we did.
I expected that conversation to include an apology. Instead, I heard explanations about hotel protocol, employee training, and how the process needs to be improved. I’m paying more than $1,400 for this stay. Why am I spending my vacation and my time helping a hotel figure out how to properly handle its own systems and procedures?
There are countless hotels to choose from. Why would I choose to return to one where I can be falsely accused of something, threatened with a $500 charge, contacted at 3:30 in the morning about it, and then spend more than an hour of my trip trying to prove something that never happened?
Based on other reviews, I’m also clearly not the first guest to raise concerns about this issue. A hotel should investigate an accusation before treating a sensor alert as fact and charging a guest hundreds of dollars.
This entire situation was unnecessary, poorly handled, and incredibly frustrating. We were people who genuinely loved staying at the Halcyon. We had stayed here before, recommended the hotel to others, and chose to come back because we had such positive experiences. Somehow, in the course of one night, the hotel managed to turn loyal, enthusiastic guests into people who will not stay here again and will certainly no longer recommend it to others.
Family traveller
Comment: 17 Aug 2026
Joyful
Wonderful experience with excellent customer service! Reagan did an amazing job at our Pizza making class and took care of us very well at Local Jones.
Hotel response
Comment: 18 Aug 2026
Thank you Greg for your 5 star review and recognizing Reagan. We look forward to welcoming you back soon.
Excellent location
245 North Columbine Street, Denver, 80206, United States|3.24 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Please contact the hotel for details about adding extra beds.
Halcyon, a Hotel in Cherry Creek, Denver: FAQs
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