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Hotel Heritage

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Fast facts

Check in from:		15:00
Check out before:		11:00
Pets		Pets allowed with an extra charge

Amenities

View all
Wi-Fi
Parking
Pool
Front desk 24 hour
Pets allowed
Lift

More about Hotel Heritage

Hotel Heritage

Experience an abundance of unparalleled facilities and features at Hotel Heritage. Maintain seamless communication using the complimentary Wi-Fi at motel.Guests can avail parking facilities at the motel.Kindly note that smoking is prohibited in the motel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Hotel Heritage, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at motel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the motel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the motel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. At Hotel Heritage, guests can access vending machines that provide light snacks and beverages 24 hours a day.During your stay at motel, an array of engaging activities and amenities guarantees a delightful experience.Be sure to drop by the pool at motel at least once during your stay.

Reviews from
TripadvisorTrip.com
Mentioned by travellers
Business traveller

Comment: 28 Sep 2021

Stayed in: Sep 2021

Great Customer Service

This place is being managed by Adi at night who was very helpful.
Excellent communication and very detailed.
No hassle at all, go check him out.
I called prior to my visit and was able to book the room ahead of time with a simple reservation method that Adi honored.

Hotel response

Comment: 29 Sep 2021

Dear Valued Guest: Thank you so much for taking the time to leave such a kind review for our team and for your repeat business. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - El Monte, CA. Sincerely, Hotel Management
Family traveller

Comment: 3 Sep 2022

Stayed in: Sep 2022

Do not recommend

Not wheelchair accessible, cockroaches, no soap, asked for 2 beds got 1, people smoking and drinking in the pool area that weren’t staying at the hotel, the maid told us to walk around the whole building because she was blocking my chair. I do not recommend this place and if you do come don’t look underneath the bed or you will feel sick.

Hotel response

Comment: 5 Sep 2022

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Hotel Heritage - El Monte, CA. Hotel Management
Other

Comment: 1 Aug 2022

Stayed in: Jul 2022

Not a safe or accommodating hotel

Upon arrival there was already police presence in the area when I went to go check and the manager told me to come back in 10 to 15 minutes even though he was there. When I did go back he gave me a hard time about my parking pass and was very rude. When I got to my room there were several holes in the wall and the room was on Kent. I knew that I did not want to stay two nights in this hotel so I attempted to contact Expedia knowing the property manager would be unwilling to give me a refund for the second night, and upon speaking to the Expedia travel agent, he also made her wait 10 to 15 minutes to call back, hotel seemed very understaffed. When she did call back she was told she was met with resistance as far as giving me a partial refund for trying to cancel the second night so I was stuck there for two nights. At about three in the morning there was a loud argument between two men one threatening death to the other. I was extremely scared and decided not to spend the second night. When I woke up the parking lot was full and they were cars blocking other cars due to their inorganization and poor management. I also failed to mention that when I asked the cleaning ladies where the pool was they didn’t even look my direction and told me to go to the front desk just overall horrible experience rude staff and poor management. I do not recommend. I believe the manager or whom ever he was could’ve been more accommodating and not force people to stay in his hotel when he had plenty and ample time to have the room rebooked.

Hotel response

Comment: 3 Aug 2022

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Hotel Heritage - El Monte, CA. Hotel Management
Other

Comment: 14 Mar 2022

Stayed in: Mar 2022

Not Worth the $$

Very noisy, heard traffic all night. After checking out they still hold an extra $150.00 above the $120.00 bill. The TV had only 1 station and you can’t change the channels. Tried 3 remotes from other rooms. NO Coffee and NO Breakfast available asked the clerk at checkout and she said nothing. Really they are false advertising for this entire stay. We were staying for a funeral so this just made it worse.

Hotel response

Comment: 18 Mar 2022

Dear Valued Guest: Thank you so much for taking the time to reach out to us with your concerns. We are so sorry to hear of any issues you experienced but also admit to being a little confused. We do offer 100+ channels in our guest rooms and as part of our housekeeping checklist our team ensures that each remote control is working prior to a room being rented. We do hope our front office team was able to resolve any questions or concerns you may have had regarding the television experience. As it relates to our breakfast items, we are currently unable to provide our breakfast due to county regulations owing to the efforts to reduce the spread of the global pandemic relating to Covid-19. We sincerely hope you can empathize and understand the need to help limit and reduce transmission and that we must follow all local laws and regulations to help keep our guests safe. Regarding any noise levels: We are centrally located on one of the main streets here in El Monte, and while there may be some light noise from nearby car traffic, we do sincerely hope that you found your stay enjoyable with us otherwise based on our product and hospitality of our team members. We would also kindly invite you to contact us directly to see if we can help offer a solution for you should you have travel needs here in the future. Thank you again for your time in letting us know how we can do better.
Warm Regards,
Guest Support Team
Family traveller

Comment: 6 Sep 2021

Stayed in: Sep 2021

Horrible

This is the worst hotel I’ve stayed in , I am from Las Vegas and this is far from luxurious . I would give it negatives stars if I could , the smell was horrible. I contemplated on sleeping inside my car instead , yes it was that bad . The bathroom had hair , toilet paper half used . And the best part is I woke up with bug bites all over me , I told the person in charge about it and no comment . I wouldn’t stay in this place again if they paid me to .

Hotel response

Comment: 8 Sep 2021

Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Americas Best Value Inn & Suites- - El Monte, CA. Hotel Management

Very good location

4.1

12040 Garvey Avenue, El Monte, 91732, United States|1.15 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Extra beds

Please contact the hotel for details about adding extra beds.

Hotel Heritage: FAQs

Hotel Heritage is 1.2 km away from El Monte city centre.
Hotel Heritage is in El Monte, United States and is 1.2 km away from El Monte city centre.
At Hotel Heritage you can check in from 15:00, and you'll need to check out before 11:00.
Yes, there is parking available at Hotel Heritage.
We don’t have any information about restaurants at Hotel Heritage, please check with them when booking.

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