The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel
Located in the heart of Sonoma County and 5.8 km away from Luther Burbank Event Center, the The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel features paid parking, an outdoor pool, hot tub, and a fitness centre. All rooms offer free Wi-Fi.
Reviews from 
Anonymous traveller
Comment: 20 Jul 2026
Stayed in: Jul 2026
Rooms are simple and stylish. I had everything I needed. It was clean. The pool was a fun afternoon hangout spot with a perfectly heated pool. I used to stay at the Flamingo back before it was a Hilton. The prices have been going up and it’s got a bigger vibe. Of you're looking for a well done boutique hotel that is priced well, then look no further.
Anonymous traveller
Comment: 2 Jul 2026
Stayed in: Jun 2026
Clean rooms and plenty of parking spots for the stay. I was a bit surprised by the $5 a night parking fee but it was not a big issue for me. Most importantly, I had a good night sleep and the room did its job.
Family traveller
Comment: 1 Jul 2026
Warning: Valuable Items Missing After Hotel Returned Our Bag
Thieves. Do NOT Stay Here.
Consider this your warning: do not stay at this hotel.
My brother-in-law accidentally left his toiletry bag in the room after we checked out. Inside was a very expensive watch, along with cologne and beard oil. As we were leaving, we even saw the housekeeper just a few rooms away, so we never imagined there would be an issue.
When we arrived at our next hotel, he realized he had forgotten the bag and immediately called. He was told housekeeping had already left for the day and to call back the following morning.
The next morning, the hotel confirmed they had found his bag. He drove an hour back to retrieve it, only to discover that the watch, cologne, and beard oil were missing.
Because of the value of the watch, a police report was filed and a detective has been assigned to investigate.
Someone had access to his belongings while they were in the hotel’s possession, and valuable items disappeared before they were returned. That is completely unacceptable.
Until management takes responsibility and addresses what happened, we cannot recommend this hotel to anyone. We will also be sharing our experience on social media to help warn other travelers.
Stay somewhere else
Consider this your warning: do not stay at this hotel.
My brother-in-law accidentally left his toiletry bag in the room after we checked out. Inside was a very expensive watch, along with cologne and beard oil. As we were leaving, we even saw the housekeeper just a few rooms away, so we never imagined there would be an issue.
When we arrived at our next hotel, he realized he had forgotten the bag and immediately called. He was told housekeeping had already left for the day and to call back the following morning.
The next morning, the hotel confirmed they had found his bag. He drove an hour back to retrieve it, only to discover that the watch, cologne, and beard oil were missing.
Because of the value of the watch, a police report was filed and a detective has been assigned to investigate.
Someone had access to his belongings while they were in the hotel’s possession, and valuable items disappeared before they were returned. That is completely unacceptable.
Until management takes responsibility and addresses what happened, we cannot recommend this hotel to anyone. We will also be sharing our experience on social media to help warn other travelers.
Stay somewhere else
Hotel response
Comment: 2 Jul 2026
Mimi, we regret to hear about your brother-in-law's experience. As these concerns cannot be fully addressed in this forum, we encourage him to reach out to us directly should he wish to discuss them further. Thank you for taking the time to share your feedback.
Anonymous traveller
Comment: 29 Jun 2026
Stayed in: Jun 2026
This was such a fun stay, the room was perfect for what I needed. Loved that there was a party at the pool on Friday. Would totally stay here again next time I visit.
Anonymous traveller
Comment: 29 Jun 2026
Stayed in: Jun 2026
It was okay, the pool area and breakfast were decent but the room wasn’t nearly as nice as advertised.
Very good location
3421 Cleveland Avenue, Santa Rosa, 95403, United States|4.16 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast options
English breakfast
Breakfast times
06:30 - 09:30 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Prepaid credit cards are not accepted forms of payment for reservations at this property. Property does not accept third party payments. If a guest other than the card holder is checking in, please contact the property before arrival date to obtain and fill out an authorization form for the guest to stay on their credit card. The authorization can be sent either by fax or by email before the guest is due to arrive. Dogs only allowed with a maximum of 2 dogs per room. Pet fee is USD 50 per dog, per stay. This property does not have an elevator.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
This hotel accepts the following payment methods:
The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel: FAQs
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