Quality Inn & Suites Matthews - Charlotte
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Quality Inn & Suites Matthews - Charlotte
Quality Inn & Suites Matthews - Charlotte
This modern hotel is located 5 minutes from downtown Matthews, North Carolina and Pebble Creek Golf Course. It serves a daily continental breakfast and features spacious rooms with free Wi-Fi.
Reviews from 
Anonymous traveller
Comment: 18 Jul 2026
Stayed in: Jul 2026
I love it there so nice and helpful people there I will be coming back room was very clean
Anonymous traveller
Comment: 25 Jul 2026
Stayed in: Jul 2026
As soon as we walked in the room, there was such a disgusting smell coming from the bathroom that didn’t go away our entire stay. The floor was so sticky we had to wear shoes if we were walking on the floors. There was multiple stains on the bed spread but luckily we brought our own blankets so we used those and ditched the stained sheets/bed spread. Lastly, the walls are so thin even if someone is talking in a normal toned voice next door, you’ll be able to hear them clear as day. However, the staff was nice and the breakfast was fine but I will not be returning.
Anonymous traveller
Comment: 22 Jun 2026
Stayed in: Jun 2026
Pool closed. Rooms felt clean overall, but floors were not. Breakfast was clean and there were options. Staff was pleasant, but slow. Waited 30 min to check in and 10 at checkout.
Family traveller
Comment: 14 Jun 2026
Stayed in: Jun 2026
Great stay
The rooms were very clean and beds were very comfortable and the pillows were nice. Slept great and the free breakfast changed so you had options !
Anonymous traveller
Comment: 10 Jun 2026
Stayed in: Jun 2026
I booked this room specifically with the mindset of using the pool. I do need physical therapy in the water, even on trips in order to be able to walk better on land. When I arrived and asked about the pool hours, I was told the pool was closed and needed to be certified before opening again. I asked why was it not stated in the listing the pool was unavailable? The man at the desk said it just happened. I do not believe the pool was just broken/needed recertification within less than the week of my booking. I didn't have time to debate with him, but he knew I was very displeased. I did not have time to search for another hotel with a working pool, since I had a meeting to go to soon. So for the 3 nights, that I had a rigorous schedule, I was in pain. The toilet was quite low in the King room, which didn't help matters. The breakfast tables had dried dirt/food on them when we went to sit down. I even tried to wipe them off myself, to no avail. If you want a good night sleep, you better love city sounds like an expressway of cars zooming by, honking, and motorcycles revving. In our hallways it smelled like someone was smoking weed several times on at least two of the three nights. I travel to the Charlotte area often, and will never stay at this place again.
Very good location
12047 Guion Ln, Stallings, 28105, United States|1.73 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
Please contact hotel for price information
Breakfast times
06:00 - 08:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Please inform Quality Inn & Suites Matthews - Charlotte in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Pool #1 is closed from Mon 07 Sept 2026 until Sun 30 May 2027 A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
This hotel accepts the following payment methods:
Cash
Quality Inn & Suites Matthews - Charlotte: FAQs
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