La Maison Royale - Westlands
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Spa
More about La Maison Royale - Westlands
La Maison Royale - Westlands
La Maison Royale is located 5 minutes' drive from the city centre of Nairobi. The hotel offers a rooftop bar with city views, a spa and wellness centre and a gym. Rooms at La Maison Royale are elegantly furnished with warm tones.
Reviews from 
Solo traveller
Comment: 3 May 2026
Stayed in: May 2026
Keep coming back
Very friendly and welcoming staff
Great room with all amenities and powerful shower.
Buffet breakfast with new daily additions
Great room with all amenities and powerful shower.
Buffet breakfast with new daily additions
Hotel response
Comment: 4 May 2026
Dear James,
Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that our team made you feel welcome. It is also great to know you appreciated the comfort of your room and the powerful shower. We are especially pleased you liked the buffet breakfast and noticed the daily variety we try to offer. Your kind words truly encourage our team to keep delivering the best experience possible. We look forward to welcoming you back again soon.
Kind Regards,
Pauline Wairimu,
The Management Team,
La Maison Royale Hotel Westlands.
Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that our team made you feel welcome. It is also great to know you appreciated the comfort of your room and the powerful shower. We are especially pleased you liked the buffet breakfast and noticed the daily variety we try to offer. Your kind words truly encourage our team to keep delivering the best experience possible. We look forward to welcoming you back again soon.
Kind Regards,
Pauline Wairimu,
The Management Team,
La Maison Royale Hotel Westlands.
Anonymous traveller
Comment: 15 Jun 2026
Stayed in: Jun 2026
I stayed at La Maison Royale Westlands and found it to be a decent value-for-money option in the Westlands area.
The check-in process was quick, efficient, and welcoming. The property appears modern from the outside and in the online photos, but in reality it is an older hotel made up of several connected buildings. While the age of the property is noticeable, it is generally well maintained.
Upon arriving in my odd-size room, I found that the refrigerator was not working and there was no in-room safe. To the hotel's credit, they responded promptly and provided both a replacement refrigerator and a safe shortly after I reported the issues.
My main concern was the room lighting, which was insufficient. There was also an unusual issue where the room's power appeared to be linked to a motion-sensor light outside. Whenever someone passed through the corridor and the external light activated, the room experienced a brief power flicker. I requested additional lighting, and housekeeping informed me that the bulbs would be replaced the following day. However, this did not happen during my stay, as I was later told the maintenance technician was unavailable. That said, the staff did provide a table lamp upon request.
Overall, while the hotel has some maintenance and infrastructure issues, the staff were responsive and tried to address concerns whenever possible. Considering the price and the location in Westlands, I believe it offers reasonable value for money.
The check-in process was quick, efficient, and welcoming. The property appears modern from the outside and in the online photos, but in reality it is an older hotel made up of several connected buildings. While the age of the property is noticeable, it is generally well maintained.
Upon arriving in my odd-size room, I found that the refrigerator was not working and there was no in-room safe. To the hotel's credit, they responded promptly and provided both a replacement refrigerator and a safe shortly after I reported the issues.
My main concern was the room lighting, which was insufficient. There was also an unusual issue where the room's power appeared to be linked to a motion-sensor light outside. Whenever someone passed through the corridor and the external light activated, the room experienced a brief power flicker. I requested additional lighting, and housekeeping informed me that the bulbs would be replaced the following day. However, this did not happen during my stay, as I was later told the maintenance technician was unavailable. That said, the staff did provide a table lamp upon request.
Overall, while the hotel has some maintenance and infrastructure issues, the staff were responsive and tried to address concerns whenever possible. Considering the price and the location in Westlands, I believe it offers reasonable value for money.
Family traveller
Comment: 2 Jun 2026
Stayed in: May 2026
Worst and disappointing experience
The overall experience was weird and disappointing. We booked our hotel 2 months before our arrival and we reached there on 26th instead of 25th, which was our scheduled starting of the stay date. Such delay was communicated by the hotel and acknowledged yet the receptionist had no idea. But on arrival, we found out that the booking was canceled since we were 54 minutes late and our message about our arrival was left unheard by the receptionist. Very bad communication quality among themselves. We were offered really bad and inhumane hospitality at that point. We had to raise our voices to get us a room. Overall housekeeping and food was nice with a rooftop restaurant and bar. Located at a hotspot and reasonable compared to the area.
Hotel response
Comment: 3 Jun 2026
Dear Shubhayan,
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and disappointment you encountered upon arrival. We understand how upsetting it must have been to arrive after communicating your revised arrival date, only to find that your reservation had been canceled due to a breakdown in internal communication. This is not the level of service we strive to provide, and we regret the inconvenience and stress this situation caused. Your comments regarding the handling of your arrival and the hospitality you received have been shared with the relevant teams for immediate review and improvement. We do appreciate your positive remarks about our housekeeping, food quality, rooftop restaurant and bar, as well as our convenient location. It is encouraging to know that these aspects of your stay met your expectations. Thank you for bringing these concerns to our attention. Your feedback is invaluable in helping us improve our communication processes and guest experience. We hope you will consider giving us another opportunity to provide you with the seamless and welcoming stay you deserved.
Kind Regards,
Pauline Wairimu,
The Management Team,
La Maison Royale Hotel Westlands
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and disappointment you encountered upon arrival. We understand how upsetting it must have been to arrive after communicating your revised arrival date, only to find that your reservation had been canceled due to a breakdown in internal communication. This is not the level of service we strive to provide, and we regret the inconvenience and stress this situation caused. Your comments regarding the handling of your arrival and the hospitality you received have been shared with the relevant teams for immediate review and improvement. We do appreciate your positive remarks about our housekeeping, food quality, rooftop restaurant and bar, as well as our convenient location. It is encouraging to know that these aspects of your stay met your expectations. Thank you for bringing these concerns to our attention. Your feedback is invaluable in helping us improve our communication processes and guest experience. We hope you will consider giving us another opportunity to provide you with the seamless and welcoming stay you deserved.
Kind Regards,
Pauline Wairimu,
The Management Team,
La Maison Royale Hotel Westlands
Anonymous traveller
Comment: 29 Apr 2026
Stayed in: Apr 2026
This is a very good location - convenient for moving around as well as amenities like photo copying and eating.
The bed is comfortable, the bathrooms modern.
Very good price.
The bed is comfortable, the bathrooms modern.
Very good price.
Solo traveller
Comment: 19 Apr 2026
Stayed in: Apr 2026
Great unexpected experience
The only flaw ... structure dated and to be modernized but ...... Great experience, friendly and accommodating staff, large junior suite with lots of accessories ... extremely quiet room (difficult in nairobi) I booked 1 day then extended the second... from May 5 to 10 I already booked and paid (to be sure of the room) another visit to this hotel with my wife... breakfast more than plentiful given the cost
Thank you see you on May 5
Diego danella
Thank you see you on May 5
Diego danella
Hotel response
Comment: 21 Apr 2026
Dear Diego,
Thank you for sharing your positive review. We are delighted to hear that your stay exceeded expectations and that you appreciated the comfort and quiet of your junior suite, as well as the attentiveness of our team. It is especially rewarding to know you chose to extend your stay and that you have already planned a return visit with your wife. We also value your constructive note regarding the structure. Please be assured that we are continuously working on improvements to enhance our guests’ experience while preserving the comfort you enjoyed, and we are pleased to share that renovation works will be starting soon. We look forward to welcoming you back on May 5th and ensuring another memorable stay.
Kind Regards,
Pauline Wairimu,
The Management Team,
La Maison Royale Hotel Westlands.
Thank you for sharing your positive review. We are delighted to hear that your stay exceeded expectations and that you appreciated the comfort and quiet of your junior suite, as well as the attentiveness of our team. It is especially rewarding to know you chose to extend your stay and that you have already planned a return visit with your wife. We also value your constructive note regarding the structure. Please be assured that we are continuously working on improvements to enhance our guests’ experience while preserving the comfort you enjoyed, and we are pleased to share that renovation works will be starting soon. We look forward to welcoming you back on May 5th and ensuring another memorable stay.
Kind Regards,
Pauline Wairimu,
The Management Team,
La Maison Royale Hotel Westlands.
Very good location
09 Mogotio Rd, Westlands, Nairobi, 00620, Kenya|2.42 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Please inform La Maison Royale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
This hotel accepts the following payment methods:
Cash
Transfer from and to airport available. Cost: 50.00 USD both ways.
La Maison Royale - Westlands: FAQs
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