Sunio City
+ 73
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about Sunio City
Sunio City
This hotel is 2.5 km from the city centre and 5 minutes’ drive of the United States border and the Tijuana International Airport. It offers 3 outdoor pools and free Wi-Fi throughout.
Reviews from 
Family traveller
Comment: 19 Jan 2026
Stayed in: Jan 2026
SUNIO CITY HOTEL TIJUANA – Honest Review (Couples & Families Please Read)
Let me share my experience at Sunio City Hotel Tijuana, especially if you’re traveling as a couple or with family.
We booked through Expedia and initially felt we got a great deal. I travel frequently for work—over 40 hotel nights a year—and I’m a Marriott Bonvoy Elite member, so this review is not coming from a place of bias or unrealistic expectations (January 2026 stay).
Who doesn’t like saving money, right? Unfortunately, in this case, it wasn’t worth it.
Check-in took about 10 minutes, which was understandable due to ID verification for all guests. The lobby looked decent—nothing luxurious, but acceptable.
That said, things quickly went downhill.
The hotel uses physical keys instead of key cards, and the rooms have no phone or additional security lock, which immediately felt unsafe. The parking garage looks extremely dated, with low ceilings—be careful if you’re driving a larger vehicle.
As we walked to our room, I noticed multiple people standing outside their rooms openly soliciting. This made me very uncomfortable, especially since I was traveling with my wife and two young kids. The hallways are tight, and at one point we passed around 10–15 men blocking the walkways. We appeared to be the only family on the property—major red flags.
We were assigned a Premier Room (Room 007), located at the very back of the hotel down a private hallway. It felt isolated, and it seemed like none of the other premier rooms were occupied. The room smelled strongly of fresh paint, the floors were dirty with visible paint stains, and overall it felt unused and neglected.
Although we slept okay the first night, the next morning was another surprise—no hot water. I woke up early to work out and shower, but at 6:30 a.m., only cold water was available. Maintenance only fixes issues if you’re present, so it took over 24 hours to resolve. When the water finally came back, it had very low pressure and brown discoloration. I noticed this while bathing my kids using a clear plastic cup and warned my wife not to wash her face with it.
The pool, which was one of the main reasons we booked, was closed due to “weather,” despite temperatures being 75–80°F in January. The pool was cleaned daily but never opened, which was frustrating—especially since we had to walk past it constantly and our kids kept asking to use it.
Breakfast was decent and included. Ironically, it was the cleanest area in the entire property, likely because the upper level is rented out for events like weddings and parties. It’s clear the hotel prioritizes event guests over hotel guests.
Overall, this hotel may work if you’re traveling with friends or on a short business trip and don’t mind this type of environment. I’m 32, originally from Mexico, live in Southern California, and understand how things can be—but this is not a family-friendly or couple-friendly place.
If you’re used to staying at places like Motel 6 or similar, this might be fine for you. But if you’re looking for peace of mind and a sense of safety, I strongly recommend staying elsewhere.
Our stay ended early when we were asked to leave without a refund after being accused of smoking in the room. I was smoking in an outdoor hallway area near our room, and there were no posted signs indicating it wasn’t allowed. No smoke detectors anywhere either so I assumed incorrectly. A cleaning staff member reported it as smoking inside the room which had me ejected.
In hindsight, this was a blessing in disguise. Stuck to the Marriott and reputable places they feel safer and peel off that layer of insecurity.
We booked through Expedia and initially felt we got a great deal. I travel frequently for work—over 40 hotel nights a year—and I’m a Marriott Bonvoy Elite member, so this review is not coming from a place of bias or unrealistic expectations (January 2026 stay).
Who doesn’t like saving money, right? Unfortunately, in this case, it wasn’t worth it.
Check-in took about 10 minutes, which was understandable due to ID verification for all guests. The lobby looked decent—nothing luxurious, but acceptable.
That said, things quickly went downhill.
The hotel uses physical keys instead of key cards, and the rooms have no phone or additional security lock, which immediately felt unsafe. The parking garage looks extremely dated, with low ceilings—be careful if you’re driving a larger vehicle.
As we walked to our room, I noticed multiple people standing outside their rooms openly soliciting. This made me very uncomfortable, especially since I was traveling with my wife and two young kids. The hallways are tight, and at one point we passed around 10–15 men blocking the walkways. We appeared to be the only family on the property—major red flags.
We were assigned a Premier Room (Room 007), located at the very back of the hotel down a private hallway. It felt isolated, and it seemed like none of the other premier rooms were occupied. The room smelled strongly of fresh paint, the floors were dirty with visible paint stains, and overall it felt unused and neglected.
Although we slept okay the first night, the next morning was another surprise—no hot water. I woke up early to work out and shower, but at 6:30 a.m., only cold water was available. Maintenance only fixes issues if you’re present, so it took over 24 hours to resolve. When the water finally came back, it had very low pressure and brown discoloration. I noticed this while bathing my kids using a clear plastic cup and warned my wife not to wash her face with it.
The pool, which was one of the main reasons we booked, was closed due to “weather,” despite temperatures being 75–80°F in January. The pool was cleaned daily but never opened, which was frustrating—especially since we had to walk past it constantly and our kids kept asking to use it.
Breakfast was decent and included. Ironically, it was the cleanest area in the entire property, likely because the upper level is rented out for events like weddings and parties. It’s clear the hotel prioritizes event guests over hotel guests.
Overall, this hotel may work if you’re traveling with friends or on a short business trip and don’t mind this type of environment. I’m 32, originally from Mexico, live in Southern California, and understand how things can be—but this is not a family-friendly or couple-friendly place.
If you’re used to staying at places like Motel 6 or similar, this might be fine for you. But if you’re looking for peace of mind and a sense of safety, I strongly recommend staying elsewhere.
Our stay ended early when we were asked to leave without a refund after being accused of smoking in the room. I was smoking in an outdoor hallway area near our room, and there were no posted signs indicating it wasn’t allowed. No smoke detectors anywhere either so I assumed incorrectly. A cleaning staff member reported it as smoking inside the room which had me ejected.
In hindsight, this was a blessing in disguise. Stuck to the Marriott and reputable places they feel safer and peel off that layer of insecurity.
Anonymous traveller
Comment: 23 Jun 2026
Stayed in: May 2026
I went to the pool table just to watch people play and the guy there literally ("bartender/waiter") told me to leave if I wasnt going to drink or eat there. Fukc'g RUDE!
Anonymous traveller
Comment: 24 Mar 2026
Stayed in: Mar 2026
Parking was secure but not easy to get it the elevator did not work. The rooms had no working AC there was very little towels given and they wanted to up charge for a towel I had to put on the floor to not slip due to no bathroom mats provided. Horrible customer service. They allow guests to make noise all hours of the night was hard to get sleep. Pictures are not what you get at all
Anonymous traveller
Comment: 18 Feb 2026
Stayed in: Feb 2026
The room wasn’t how I expected. They sent us to the rear of the hotel to a back room far away from everything. After asking them to move me they said that they were all booked but clearly walking to other rooms they were empty. I was charged 15 dollars for a towel because it had make up on it. I will no longer be staying here again. Very old hotel with no ice machines and very old elevators
Anonymous traveller
Comment: 15 Feb 2026
Stayed in: Feb 2026
Felt unsafe, had to walk thru a parking garage to get to our room and it did not look like how it is online
Location
Boulevard Agua Caliente 1426 Fraccionamiento, Calete, Tijuana, 22410, Mexico|1.78 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast options
Western breakfast
Breakfast times
08:00 - 11:00 from Monday to Sunday
A damage deposit of MXN 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Reservations with more than 3 rooms will be considered as a group and will be subject to special conditions, the Hotel will contact you to let you know about the conditions.
This hotel accepts the following payment methods:
Cash
Sunio City: FAQs
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