Coastlands Musgrave Hotel and Convention Centre
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Coastlands Musgrave Hotel and Convention Centre
Coastlands Musgrave Hotel and Convention Centre
Located 2.3 km from Greyville Racecourse, Coastlands Musgrave Hotel offers spa facilities. It features modern rooms and a sun terrace. North Beach is 5.8 km away.
Comment: 13 Jul 2026
Very Impressed
Hotel response
Comment: 14 Jul 2026
Thank you for your wonderful 5-star review and for taking the time to share your experience at Coastlands Musgrave Hotel.
We are delighted that you and your family chose to stay with us while attending a family wedding in Durban. It is especially rewarding to know that our convenient location was ideal for your visit and that you entrusted us with multiple room bookings for your family.
Your kind words about our management and staff truly mean a great deal to us. Providing personalised, attentive service is at the heart of what we do, and we are thrilled to hear that our team went above and beyond to accommodate your needs throughout your stay.
Thank you once again for your recommendation and support. We look forward to welcoming you and your family back to Coastlands Musgrave Hotel the next time you visit Durban.
Warm regards,
Andre-B van Wyk
Group Marketing and Sales Manager
Comment: 21 May 2026
Stayed in: May 2026
Mutton dressed as Lamb
The check-in experience was weird - it felt like the reception staff were being inconvenienced with my arrival. The manager on duty at the time of my arrival didn’t bother to greet , despite making eye contact.
The room is tired - furniture is chipped and in need of maintenance. The TV doesn’t work - could have seriously damaged my eyes with the blurry and scratchy reception. The shower was a decent size and the best part of the room. The curtains are torn, furniture is sticky and very unpleasant. I used the blanket - kicked it off immediately as it had a stale and musty odour. This was terribly unpleasant.
The dining experience was dismal - food is below average - quality, presentation, and variety. The vegetarian option seems to be recycled from one dinner to the next days dinner. The salads at dinner and the fruit options for breakfast is not covered and attracts fruit flies/little insects and flies - which don’t seem to bother the staff at all. Cakes and pastries were dry and unappetizing, to say the least.
I would rate the food and beverage options a 4/10 - this being very generous.
The chef stood around scratching her head - I shudder to think what goes on when she’s out of sight.
Most of the restaurant staff stand around chatting amongst themselves in full view of guests.
The exception to this is Mbali ( breakfast staff) who was very attentive and pleasant.
Would not recommend this establishment .
Hotel response
Comment: 22 May 2026
Thank you for your feedback, and for taking the time to write about your visit.
We are truly sorry to hear about your disappointing experience during your recent stay at Coastlands Musgrave Hotel and Convention Centre.
Your detailed feedback is invaluable to us, and we sincerely apologise for the lapses in service, maintenance issues, and dining quality you encountered. Rest assured, we will address these issues internally to improve our standards.
We appreciate your acknowledgment of Mbali’s excellent service and will ensure your positive recognition is shared with the team. Your comfort and satisfaction are our top priorities, and we regret that we fell short on this occasion.
We hope to have the opportunity to welcome you back for a greatly improved experience reflective of our true standards. Please allow us the chance to make amends and showcase the hospitality we are known for.
We look forward to welcoming you back to Coastlands Musgrave Hotel and Convention Centre soon.
Kind regards,
André-B Van Wyk
Group Marketing and Sales Manager
Comment: 26 Jul 2026
Stayed in: Jul 2026
Can highly recommend the spa
Comment: 10 Jul 2026
Stayed in: Jul 2026
Best buffet in town by far!
Hotel response
Comment: 14 Jul 2026
Thank you for your outstanding 5-star review and for your continued support of Coastlands Musgrave Hotel.
We are absolutely delighted to hear that you consider our buffet to be the **best in town**. It is incredibly rewarding to know that you and your family return to dine with us time and again because of the quality and variety of our buffet. Your loyalty is one of the greatest compliments we could receive.
We are also thrilled that you have enjoyed the relaxing experiences at our on-site spa and found our spa packages to offer excellent value. It is wonderful to know that both our dining and wellness offerings have contributed to memorable visits for your family.
Thank you for your heartfelt recommendation. We truly appreciate your support and look forward to welcoming you and your family back to Coastlands Musgrave Hotel for many more exceptional buffet experiences and relaxing spa visits.
Warm regards,
Andre-B van Wyk
Group Marketing and Sales Manager
Comment: 11 Jun 2026
Stayed in: Jun 2026
Excellent stay at Coastlands Musgrave
From check-in to departure, the service was warm, professional, and attentive. The rooms were comfortable, well-appointed, and exceptionally clean, while the breathtaking views over Durban added a special touch to the experience. The breakfast and dinner was outstanding, offering a great variety of delicious options to suit every taste. What stood out most was the genuine hospitality of the staff, who went above and beyond to ensure a memorable stay. Whether travelling for business or leisure, I would highly recommend this hotel for its comfort, convenience, excellent service, and beautiful setting. I look forward to returning soon!
Thank you to the entire Coastlands Musgrave team for making my stay such a pleasant and memorable one.
Hotel response
Comment: 12 Jun 2026
Thank you for your wonderful review and for taking the time to share your experience with us.
We are delighted to learn that you enjoyed an excellent stay at Coastlands Musgrave Hotel and that our team contributed to making your visit so memorable. It is especially rewarding to know that you appreciated our warm hospitality, comfortable and well-maintained rooms, breathtaking views, and the quality and variety of our breakfast and dinner offerings.
Your kind words regarding our staff mean a great deal to us, as delivering exceptional service and creating memorable guest experiences are at the heart of everything we do. We will be sure to share your compliments with the entire team, who will be thrilled to know their efforts made such a positive impact on your stay.
Thank you for your recommendation. We look forward to welcoming you back to Coastlands Musgrave Hotel for another outstanding experience in the near future.
Warm regards,
Andre-B van Wyk
Group Marketing and Sales Manager
Very good location
315 - 319 Peter Mokaba Ridge , Durban, 4001, South Africa|3.47 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
2 years old and under
Free
Pets not allowed
Breakfast available
Breakfast price
449,471 ₫ (≈ZAR 275)/person
Breakfast times
06:30 - 10:30 from Monday to Sunday
Cash

