Super Hotel Ikebukuro West Natural Hot Spring
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 10:00 |
Pets | Pets not allowed |
Amenities
More about Super Hotel Ikebukuro West Natural Hot Spring
Super Hotel Ikebukuro West Natural Hot Spring
Just a 5-minute walk to Ikebukuro Train/Subway Station, Super Hotel Ikebukuro West Natural Hot Spring offers complimentary breakfast, self-service laundry machines and free WiFi in all rooms.
Comment: 23 Jun 2025
Hotel response
Comment: 27 Jun 2025
We would also like to thank you for your heartwarming comments.
Many of our guests have praised our easy access from Ikebukuro Station, and we are also very happy to hear that you found it convenient.
Regarding breakfast, we received comments that it was "warm and very delicious," which is the greatest encouragement for our cooking staff. We will continue to provide our guests with our whole heart so that they can start their day with a fulfilling time.
All of our staff look forward to welcoming you again. Thank you very much.
Comment: 22 May 2025
Hotel response
Comment: 24 May 2025
We are very pleased to hear that our hotel's location is "very close to the station exit and very convenient." We believe that good access is an important factor in ensuring a comfortable stay for our guests, and we will continue to strive to provide the same level of convenience in the future.
All our staff look forward to welcoming you back. Thank you for your valuable feedback.
Comment: 6 Jun 2024
The hygienic condition of the hotel is questionable . It does not provide proper linen, but only cover for he beddings , meaning you probably touch on the beddings used by others
The materials used for the pillows is strange too . It is made up of plastic beans…. The hotel did provide other Kinds of pillows in the reception area, so you better grab one upon arrival or they will soon be taken.
We lived in a twin room with an extra bunk bed . It makes people confused that the hotels write a note in the room asking guests to make up their own bedding cover if needed while no bedding sheets have been provided
Overall , I wont recommend this hotel
Hotel response
Comment: 7 Jun 2024
First of all, we are very sorry for the inconvenience. Our hotel strives to provide a comfortable and safe stay for all our guests, but we take your comments seriously and will strive to improve.
Thank you very much for your comments about the location of the hotel. We apologize for the inconvenience, especially for female guests traveling alone, as our hotel is located along the entertainment district. In the future, we will strive to strengthen staff patrols and crime prevention measures to provide a safer environment.
We sincerely apologize for the inconvenience caused by the hygiene conditions. We will immediately review the management of linen and bedding and strengthen measures to maintain cleanliness. In particular, we will strive to provide a more comfortable sleeping environment, taking into account your comments about the method and material of the bedding covers.
We also appreciate your comments about the pillow material. We offer a variety of options to ensure our guests' satisfaction, but we will also consider improving the types of pillows. We will also review the system so that you can choose your pillow type when you check in.
We apologize again for the inconvenience. All of our staff will make efforts to provide better service and a comfortable stay environment based on your feedback. If you have the opportunity to use our service again in the future, we hope you will check the improvements that reflect your feedback.
Thank you for your cooperation.
Comment: 29 Jun 2025
Hotel response
Comment: 1 Jul 2025
We would also like to thank you for your feedback that the location is good.
Our hotel is located just a short walk from the west exit of Ikebukuro Station, and is very convenient for accessing various parts of Tokyo via the subway and JR lines. We are very happy that you used us as a base for business and sightseeing.
We will continue to strive to provide you with not only a good location, but also facilities and services that will satisfy you. We look forward to seeing you again. Thank you.
Comment: 7 Mar 2023
Excellent location
2 Chome-14-1, Tokyo, 171-0014, Kantō, Japan|4.92 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
10:00
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
