Hotel Benilde Maison De La Salle
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Hotel Benilde Maison De La Salle
Hotel Benilde Maison De La Salle
Hotel Benilde Maison De La Salle is just a 10-minute walk from Vito Cruz LRT Station, providing easy access to several attractions in Manila. It features an outdoor swimming pool and offers free WiFi access throughout the property.
Reviews from 
Group traveller
CA
Comment: 15 Jun 2025
Stayed in: Jun 2025
Amazing weekend staycation!
I booked an overnight stay for a friend as a bday present through booking.com. My friend, her sister and her son really enjoyed their stay. The hotel is in the middle of the city, the room is spacious, with a sofa bed, and they had an amazing time at the pool area and the restaurant. The hotel even gave her a birthday cake. I will definitely check this place out the next time I am in Manila. Thank you Hotel Benilde for offering a great stay at a great price point.
Couple
Comment: 1 Feb 2026
Stayed in: Dec 2025
Inconsistent communication and poor handling of situations
We recently stayed at Hotel Benilde primarily because of its very convenient walking distance to an event we were attending. Given the nightly rate and the consistently high ratings across travel platforms, we arrived with fairly high expectations and genuinely hoped for a pleasant stay.
We arrived around noon, fully aware that check-in was at 2:00 PM. Since no rooms were available yet, we left our luggage and explored the surrounding area. While this is not the hotel’s responsibility, guests should be aware that the area is extremely busy with both vehicular and foot traffic, and crossing the streets can feel unsafe due to poorly managed traffic stops. Being located in the university belt also makes it surprisingly difficult to purchase alcohol nearby, which may be useful information for some travelers.
We returned to the hotel around 1:45 PM and waited in the lobby expecting to be called once a room was ready at 2:00 PM. By 2:05 PM, we had not been approached despite sitting directly across from reception. When my husband went to ask, we were told that a room was already ready. This gave the impression that the room may have been available earlier but communication was lacking.
The bellboy who assisted us was genuinely one of the highlights of our stay; very kind, professional, and helpful. The hallways and common areas are also well-maintained and give a good first impression of the property.
However, upon entering our room, we immediately noticed a large brown stain on the carpet and other noticeable stains on the curtains . We chose not to request a room change at the time, but this was disappointing given the price point of the hotel.
There was also confusion regarding breakfast. When booking online, we declined the add-on breakfast, but upon check-in, we were informed that breakfast was included. The first morning went smoothly, aside from the buffet and coffee being underwhelming. I ordered a latte separately and was asked to sign a charge to the room, which was understandable. But there was no mention of the buffet being charged to the room that day- which I would have disputed right away.
On our last morning, while my husband was checking out, I was seated at the restaurant with our two-year-old son eating breakfast when a staff member approached and asked if we would be charging the buffet to the room. I explained that we had been told breakfast was included. I then noticed multiple staff members looking toward us while they tried to sort out the confusion. My husband was asked whether I could stop eating while they clarified the situation. This was honestly humiliating and unnecessary, especially in front of other guests and with a small child. We decided to leave instead of finishing our meal.
Another instance occurred on our last evening when my cousin visited. We complied fully with the guest policy and left her ID at the front desk. We brought a bottle of wine to the rooftop patio after borrowing glasses and a corkscrew from the hotel. We were the only guests there and enjoying the ambiance when staff approached us around 9:30 PM to inform us that outside alcoholic beverages are only allowed inside guest rooms. There is no visible signage indicating this policy at the rooftop. While the staff eventually allowed us to finish our glasses, the interruption felt unnecessary and again highlighted unclear communication of hotel rules.
The rooftop itself is beautiful but small. The pool area appears poorly maintained with wilted plants, and the constant loud humming from nearby machinery makes it difficult to relax or have a conversation.
Lastly, we were quoted 2,800 pesos for an airport transfer for a very short drive to NAIA, while a Grab ride costs roughly 250 pesos. Of course this is optional but I feel people should know especially if they don't use apps like Grab to compare taxi prices that the hotel airport transfer rate felt disproportionately priced.
Overall, the recurring issue throughout our stay was not a single major problem, but a pattern of inconsistent communication, unclear policies, and handling of situations that left us feeling uncomfortable as guests. For the price point, we expected smoother operations and more guest-oriented service.
We hope this feedback is helpful, as the hotel itself has a lot of potential and some very kind staff members. We truly hope our experience was an exception rather than the norm.
We arrived around noon, fully aware that check-in was at 2:00 PM. Since no rooms were available yet, we left our luggage and explored the surrounding area. While this is not the hotel’s responsibility, guests should be aware that the area is extremely busy with both vehicular and foot traffic, and crossing the streets can feel unsafe due to poorly managed traffic stops. Being located in the university belt also makes it surprisingly difficult to purchase alcohol nearby, which may be useful information for some travelers.
We returned to the hotel around 1:45 PM and waited in the lobby expecting to be called once a room was ready at 2:00 PM. By 2:05 PM, we had not been approached despite sitting directly across from reception. When my husband went to ask, we were told that a room was already ready. This gave the impression that the room may have been available earlier but communication was lacking.
The bellboy who assisted us was genuinely one of the highlights of our stay; very kind, professional, and helpful. The hallways and common areas are also well-maintained and give a good first impression of the property.
However, upon entering our room, we immediately noticed a large brown stain on the carpet and other noticeable stains on the curtains . We chose not to request a room change at the time, but this was disappointing given the price point of the hotel.
There was also confusion regarding breakfast. When booking online, we declined the add-on breakfast, but upon check-in, we were informed that breakfast was included. The first morning went smoothly, aside from the buffet and coffee being underwhelming. I ordered a latte separately and was asked to sign a charge to the room, which was understandable. But there was no mention of the buffet being charged to the room that day- which I would have disputed right away.
On our last morning, while my husband was checking out, I was seated at the restaurant with our two-year-old son eating breakfast when a staff member approached and asked if we would be charging the buffet to the room. I explained that we had been told breakfast was included. I then noticed multiple staff members looking toward us while they tried to sort out the confusion. My husband was asked whether I could stop eating while they clarified the situation. This was honestly humiliating and unnecessary, especially in front of other guests and with a small child. We decided to leave instead of finishing our meal.
Another instance occurred on our last evening when my cousin visited. We complied fully with the guest policy and left her ID at the front desk. We brought a bottle of wine to the rooftop patio after borrowing glasses and a corkscrew from the hotel. We were the only guests there and enjoying the ambiance when staff approached us around 9:30 PM to inform us that outside alcoholic beverages are only allowed inside guest rooms. There is no visible signage indicating this policy at the rooftop. While the staff eventually allowed us to finish our glasses, the interruption felt unnecessary and again highlighted unclear communication of hotel rules.
The rooftop itself is beautiful but small. The pool area appears poorly maintained with wilted plants, and the constant loud humming from nearby machinery makes it difficult to relax or have a conversation.
Lastly, we were quoted 2,800 pesos for an airport transfer for a very short drive to NAIA, while a Grab ride costs roughly 250 pesos. Of course this is optional but I feel people should know especially if they don't use apps like Grab to compare taxi prices that the hotel airport transfer rate felt disproportionately priced.
Overall, the recurring issue throughout our stay was not a single major problem, but a pattern of inconsistent communication, unclear policies, and handling of situations that left us feeling uncomfortable as guests. For the price point, we expected smoother operations and more guest-oriented service.
We hope this feedback is helpful, as the hotel itself has a lot of potential and some very kind staff members. We truly hope our experience was an exception rather than the norm.
Business traveller
Comment: 26 Oct 2024
Stayed in: Oct 2024
still impressive
great to be back in this hotel after six years!
another workshop has been conducted by my alma mater. despite the heavy rains brought about by a recent super typhoon, the show must go on. i decided to attend in spite of the work suspension. the hotel staff was very welcoming from the guards, receptionists and waiters who all took their job seriously and cheerfully.
restrooms were all clean & smelled good. wifi was stable and strong. and we never encountered a problem with the audio system.
the parking is still cramped, as always. we had to be really extra careful to manoeuvre our way out of the tight exit ramp, the curved walls of which, by the way showed proof that it was really accident-prone.
another workshop has been conducted by my alma mater. despite the heavy rains brought about by a recent super typhoon, the show must go on. i decided to attend in spite of the work suspension. the hotel staff was very welcoming from the guards, receptionists and waiters who all took their job seriously and cheerfully.
restrooms were all clean & smelled good. wifi was stable and strong. and we never encountered a problem with the audio system.
the parking is still cramped, as always. we had to be really extra careful to manoeuvre our way out of the tight exit ramp, the curved walls of which, by the way showed proof that it was really accident-prone.
Family traveller
Comment: 17 Mar 2025
You get your money’s worth and more. It’s incredibly spacious and elegant. Keen on returning to it in later trips.
Hotel response
Comment: 11 Apr 2025
Dear Valued Guest,
Greetings from Hotel Benilde!
Thank you so much for your kind words and positive feedback! It truly means a lot to us.
We are delighted to hear that you had a great experience with Hotel Benilde Maison De La Salle, and we are thrilled that we were able to meet your expectations. We're committed to providing the best services possible, and your feedback reinforces that we're on the right track.
If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to serve you and make your experience even better.
Thanks again for your support!
Sincerely,
Hotel Benilde Maison De La Salle
Greetings from Hotel Benilde!
Thank you so much for your kind words and positive feedback! It truly means a lot to us.
We are delighted to hear that you had a great experience with Hotel Benilde Maison De La Salle, and we are thrilled that we were able to meet your expectations. We're committed to providing the best services possible, and your feedback reinforces that we're on the right track.
If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to serve you and make your experience even better.
Thanks again for your support!
Sincerely,
Hotel Benilde Maison De La Salle
Couple
Comment: 19 Aug 2024
Hotel Benilde Maison De La Salle is very near De La Salle- College of St Benilde Campus. It is walking distance from the Vito Cruz LRT Station.
The rooms are really clean and comfortable. They have different types of pillows that suits your comfort. The in room dining is very nice.
The rooms are really clean and comfortable. They have different types of pillows that suits your comfort. The in room dining is very nice.
Hotel response
Comment: 19 Aug 2024
Dear Valued Guest,
Greetings from Hotel Benilde!
Thank you so much for your kind words and positive feedback! It truly means a lot to us.
We are delighted to hear that you had a great experience with Hotel Benilde Maison De La Salle, and we are thrilled that we were able to meet your expectations. We're committed to providing the best services possible, and your feedback reinforces that we're on the right track.
If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to serve you and make your experience even better.
Thanks again for your support!
Sincerely,
Hotel Benilde Maison De La Salle
Greetings from Hotel Benilde!
Thank you so much for your kind words and positive feedback! It truly means a lot to us.
We are delighted to hear that you had a great experience with Hotel Benilde Maison De La Salle, and we are thrilled that we were able to meet your expectations. We're committed to providing the best services possible, and your feedback reinforces that we're on the right track.
If you ever have more feedback or any questions in the future, please don't hesitate to reach out. We're here to serve you and make your experience even better.
Thanks again for your support!
Sincerely,
Hotel Benilde Maison De La Salle
Very good location
Angelo King Building, Arellano Ave. corner Estrada St.,, San Andres Bukid, Manila, 1004, Philippines|3.94 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel
12 years old and over
809,002 ₫ (PHP1,900) per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast times
06:00 - 10:00 from Monday to Sunday
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of PHP 2000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. For safety reasons, children are not allowed to stay in dormitory rooms.
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
This hotel accepts the following payment methods:'/%3e%3cpath%20d='M25.233%204.632c-1.377-.004-2.497%201.098-2.502%202.46V9.65h3.54l.246.01c.8.04%201.392.445%201.392%201.147%200%20.556-.404%201.025-1.14%201.132v.027c.813.056%201.434.495%201.434%201.187%200%20.75-.683%201.23-1.592%201.23H22.73v5.02h3.67c1.38%200%202.502-1.102%202.502-2.462V4.632h-3.67z'%20fill='url(%23b)'/%3e%3cpath%20d='M25.96%2010.743c.006-.248-.22-.463-.53-.5l-.148-.01H23.9v1.018h1.38c.05%200%20.098-.004.148-.01.308-.037.535-.25.53-.5z'%20fill='url(%23c)'/%3e%3cpath%20d='M11.342%204.632c-.66-.002-1.296.256-1.766.718s-.734%201.09-.736%201.744v6.08c.702.335%201.427.556%202.165.556.864%200%201.34-.518%201.34-1.218V9.65h2.15v2.856c0%201.117-.697%202.014-3.088%202.014a10.9%2010.9%200%2001-2.567-.305v5.188h3.67c1.38%200%202.502-1.102%202.502-2.462V4.632H11.34z'%20fill='url(%23d)'/%3e%3cpath%20d='M18.542%204.632c-.66-.002-1.296.256-1.765.718s-.733%201.09-.735%201.743v3.223c.635-.534%201.73-.87%203.508-.8.662.04%201.32.14%201.964.293v1.042a4.956%204.956%200%2000-1.9-.544c-1.35-.1-2.164.55-2.164%201.7s.8%201.8%202.164%201.7a5.038%205.038%200%20001.893-.544v1.042c-.645.154-1.302.252-1.964.294-1.78.08-2.876-.256-3.51-.8v5.684h3.67c1.38%200%202.502-1.102%202.502-2.462V4.632h-3.674z'%20fill='url(%23e)'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
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