Bacolux Afrodita, Herculane
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 12:00 |
Amenities
Wi-Fi
Air conditioning
Pool
Fitness centre
Spa
Restaurant
More about Bacolux Afrodita, Herculane
Bacolux Afrodita, Herculane
Bacolux Afrodita, Herculane is set at the feet of Domogled Mountains, in the centre of Baile Herculane, an area renown for its mineral waters. The 2 on-site restaurants serve both traditional Romanian and European cuisine.
Reviews from 
Couple
UK
Comment: 5 Jan 2025
Stayed in: Sep 2024
Busy but fairly good spa hotel
We booked here for a week's break in this traditional spa town set in forested hills. The town of Baile Herculane has two parts, with Afrodita and several rather similar high-rise hotels are clusted in the southern resort portion - the sites and older town are further north. There are both positive and less good aspects to the hotel, and it probably merits a score somewhere between average and very good. The positives included some good expert staff in the spa for massages, sauna etc, a pleasant bar and terrace by the access road, and bedrooms with balconies which were quite small but well-appointed. Less attractive was the breakfast experience, with formulaic buffet food and too many people - though having chosen a spa hotel rather than a small pension, that "goes with the territory"! Staff were generally efficient and helpful. Resort hotels like this often have 'events' and we attended a wine-tasting which was distinctly underwhelming, with just three wines from the same producer on offer. However, given what we were seeking (a comfortable hotel with easy access to the historical sites and forest walks), Afrodita fitted the bill - it simply wasn't that special!
Hotel response
Comment: 10 Jan 2025
Dear guest,
Thank you for your feedback!
We're glad you appreciated the spa services, bar, terrace, and the comfort of our rooms.
Your feedback is extremely important to us and motivates us to continue improving our services to provide an even better experience in the future.
We hope to welcome you back for an even better stay in the future!
Kind regards, Andreea F, Customer Care
Thank you for your feedback!
We're glad you appreciated the spa services, bar, terrace, and the comfort of our rooms.
Your feedback is extremely important to us and motivates us to continue improving our services to provide an even better experience in the future.
We hope to welcome you back for an even better stay in the future!
Kind regards, Andreea F, Customer Care
Couple
Comment: 25 Apr 2026
Stayed in: Apr 2026
Bad experience
Unfortunately a bad experience, we will never go there again.
Hotel response
Comment: 3 Jun 2026
Dear guest,
Thank you for taking the time to share your feedback with us. We are sorry to learn that your experience was not fully satisfactory. We would greatly appreciate it if you could provide more details about the aspects that did not meet your expectations, so that we may properly review the situation and improve our services.
We aim to ensure that every guest enjoys a pleasant stay, and we take all feedback seriously.
Kind regards,
Anca Z.Customer Care
Thank you for taking the time to share your feedback with us. We are sorry to learn that your experience was not fully satisfactory. We would greatly appreciate it if you could provide more details about the aspects that did not meet your expectations, so that we may properly review the situation and improve our services.
We aim to ensure that every guest enjoys a pleasant stay, and we take all feedback seriously.
Kind regards,
Anca Z.Customer Care
Family traveller
Comment: 2 Jul 2025
Stayed in: Jul 2025
Disappointed with the reservation team giving false information to sell the rooms over priced for this service
I booked the hotel, because of spa baths, but was disappointed to find hot tap water with chlorine not minerals as explained on reservation and by the you tube video saying red Sea salt magnesium and mineral baths only chlorine water, food ok not that great,staff at reception not trained like ihg hotels to say how can I help to make your stay memorable, but they speak like we give a dam call the person who took your reservation
Hotel response
Comment: 28 Jul 2025
Dear Mr. Paul,
Thank you for taking the time to share your experience with us.
We’re truly sorry that your stay did not meet your expectations and that there were misunderstandings regarding the spa facilities.
We would like to clarify that the thermal mineral water — including the sulfur baths and Dead Sea saltwater pool — is indeed available at our property, but only within the treatment area, where it is used under medical supervision. For safety reasons, it is not used in general relaxation pools.
Regarding the interaction with our reservation and reception teams, we regret that the communication did not reflect the level of care we strive for. Your comments have been shared with our management team for immediate follow-up and training improvements.
We appreciate your feedback, as it helps us continue to improve and deliver better experiences to our guests.
We hope you might give us another opportunity in the future.
Kind regards, Irina D, Customer Care
Thank you for taking the time to share your experience with us.
We’re truly sorry that your stay did not meet your expectations and that there were misunderstandings regarding the spa facilities.
We would like to clarify that the thermal mineral water — including the sulfur baths and Dead Sea saltwater pool — is indeed available at our property, but only within the treatment area, where it is used under medical supervision. For safety reasons, it is not used in general relaxation pools.
Regarding the interaction with our reservation and reception teams, we regret that the communication did not reflect the level of care we strive for. Your comments have been shared with our management team for immediate follow-up and training improvements.
We appreciate your feedback, as it helps us continue to improve and deliver better experiences to our guests.
We hope you might give us another opportunity in the future.
Kind regards, Irina D, Customer Care
Couple
Comment: 13 Nov 2024
Stayed in: Jun 2024
A bit dated, a bit overrated, overpriced and not 4 stars in my book - June 2024.
In June 2024 - yes I know I'm a bit behind and a bit late with the review process from this summer, now what can I say, it's been a dense year - we went for a few days to Baile Herculane and the hotel of choice was the Bacolux Afrodita Resort&Spa hotel.
First things first - one of the points taken in consideration when booking was the availability of parking on the premises - well they've got parking lot for like 50 cars - however the hotel has a few hundred rooms and the parking lot is not enough , so we parked the car on the street near the hotel and did walk a few hundred meters to the hotel.
Checking in - a bit chaotic, and the front desk staff seemed a bit overwhelmed by the 6-7 people checking in at the same time...
Room - well it was not what we've expected, dated, furniture showing evident marks of wear and tear, small in size (good thing that we did not intend to sped much time in the room), and the AC had some minor flaw so it had an "intermittent" functioning cycle. The balcony offered a great view - that was a really nice thing, although you had to be careful when getting out since we were sharing the balcony with a "family" of swallows that were nesting just above the balcony door so you had to be careful in order to avoid stepping into bird droppings.
We've checked out the outside pool, kind of small and ... kind of "we will pass" , did not use it, also when getting down to the spa level, when we've opened the door a very humid atmosphere was greeting us, with a fairly strong chlorine smell with a musty odor - so strike 2 , no pool no spa for us ...
Dinning - this was decent - with some highlights , the package we've booked was a half-board type of deal, so we've got breakfast and dinner. Breakfast was pretty decent although a bit boring since every morning was almost identical, for a few days its ok , you still pick. The dinner , a mixture of Romanian and international dishes, in the general pretty average food, but one evening they've got muscles, now those were really nicely done - but a single highlight. Otherwise the food was plenty, although not really spectacular.
Prices - now that was not aligned with the offering, I would say very much overpriced ... and I mean by far. Personally, now , knowing what to expect for my money I would definitely choose another place to stay.
Overall we had a decent stay, nonetheless this hotel is hugely overpriced at least from my perspective , not rising to the level of 4 stars that is advertised to be - I've seen hotels on 5 continents, this hotel is a fair 3 star based on what you get for your money , at a max!
Personally I will not pick it again for another stay.
Also in terms of rating I was oscillating between 2 - poor - and 3 average that I've scored eventually , well I would incline to a 2,5 average scoring ... that's in my book marked beside this hotels name.
First things first - one of the points taken in consideration when booking was the availability of parking on the premises - well they've got parking lot for like 50 cars - however the hotel has a few hundred rooms and the parking lot is not enough , so we parked the car on the street near the hotel and did walk a few hundred meters to the hotel.
Checking in - a bit chaotic, and the front desk staff seemed a bit overwhelmed by the 6-7 people checking in at the same time...
Room - well it was not what we've expected, dated, furniture showing evident marks of wear and tear, small in size (good thing that we did not intend to sped much time in the room), and the AC had some minor flaw so it had an "intermittent" functioning cycle. The balcony offered a great view - that was a really nice thing, although you had to be careful when getting out since we were sharing the balcony with a "family" of swallows that were nesting just above the balcony door so you had to be careful in order to avoid stepping into bird droppings.
We've checked out the outside pool, kind of small and ... kind of "we will pass" , did not use it, also when getting down to the spa level, when we've opened the door a very humid atmosphere was greeting us, with a fairly strong chlorine smell with a musty odor - so strike 2 , no pool no spa for us ...
Dinning - this was decent - with some highlights , the package we've booked was a half-board type of deal, so we've got breakfast and dinner. Breakfast was pretty decent although a bit boring since every morning was almost identical, for a few days its ok , you still pick. The dinner , a mixture of Romanian and international dishes, in the general pretty average food, but one evening they've got muscles, now those were really nicely done - but a single highlight. Otherwise the food was plenty, although not really spectacular.
Prices - now that was not aligned with the offering, I would say very much overpriced ... and I mean by far. Personally, now , knowing what to expect for my money I would definitely choose another place to stay.
Overall we had a decent stay, nonetheless this hotel is hugely overpriced at least from my perspective , not rising to the level of 4 stars that is advertised to be - I've seen hotels on 5 continents, this hotel is a fair 3 star based on what you get for your money , at a max!
Personally I will not pick it again for another stay.
Also in terms of rating I was oscillating between 2 - poor - and 3 average that I've scored eventually , well I would incline to a 2,5 average scoring ... that's in my book marked beside this hotels name.
Hotel response
Comment: 10 Jan 2025
Dear guest,
Thank you for sharing your detailed feedback!
We're sorry to hear that your experience did not meet expectations, and we appreciate you highlighting the areas where we can improve.
Providing a comfortable and enjoyable experience for all our guests is of utmost importance to us, and we regret that we fell short of your expectations.
We have carefully noted each of your concerns, and please rest assured that we are doing our best to improve and deliver the best possible guest experience.
Once again, thank you for your valuable feedback.
We hope to have the chance to welcome you back and provide a more enjoyable stay.
Sincerely, Andreea F, Customer Care
Thank you for sharing your detailed feedback!
We're sorry to hear that your experience did not meet expectations, and we appreciate you highlighting the areas where we can improve.
Providing a comfortable and enjoyable experience for all our guests is of utmost importance to us, and we regret that we fell short of your expectations.
We have carefully noted each of your concerns, and please rest assured that we are doing our best to improve and deliver the best possible guest experience.
Once again, thank you for your valuable feedback.
We hope to have the chance to welcome you back and provide a more enjoyable stay.
Sincerely, Andreea F, Customer Care
Solo traveller
UK
Comment: 13 Oct 2024
Stayed in: Sep 2024
Pool redeemed the hotel
I was in room on the 7th Floor – a faded room which was well soundproofed. Not enough lifts to cover the number of guests so expect long waits but the hotel redeemed itself with an excellent pool which was open late - I didn’t have a view but slept well!
Hotel response
Comment: 10 Jan 2025
Dear guest,
Thank you for your feedback!
We are glad to hear that you had a relaxing experience at our pool, and we're pleased to know you enjoyed your stay overall.
We are sorry to hear that there were some elements during your stay that did not rise to your level of expectations and we apologize for any inconvenience. Your feedback is extremely important to us and motivates us to continue improving our services to provide an even better experience in the future.
We hope to welcome you again!
Best regards, Andreea F, Customer Care
Thank you for your feedback!
We are glad to hear that you had a relaxing experience at our pool, and we're pleased to know you enjoyed your stay overall.
We are sorry to hear that there were some elements during your stay that did not rise to your level of expectations and we apologize for any inconvenience. Your feedback is extremely important to us and motivates us to continue improving our services to provide an even better experience in the future.
We hope to welcome you again!
Best regards, Andreea F, Customer Care
Very good location
Complexelor 2, Băile Herculane, 325200, Romania|0.13 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Bacolux Afrodita, Herculane: FAQs
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