Iberostar Waves Pinos Park
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Iberostar Waves Pinos Park
Iberostar Waves Pinos Park
Located on Font de Sa Cala Beach, Iberostar Waves Pinos Park is surrounded by pine forests and offers outdoor pools. The complex includes a restaurant with sea views.
Reviews from 
Family traveller
Comment: 10 Jul 2026
Great stay, I recommend it
I will start with the negative points:
The tea at breakfast is not of good quality.
Positive points:
Beautiful location by a cove
Water available everywhere in the hotel
Buffet with variety and quality
Activities for adults and children throughout the day
Iberostar hotels are truly quality hotels, unlike any I have ever known in France; I will return to this type of hotel next time
The tea at breakfast is not of good quality.
Positive points:
Beautiful location by a cove
Water available everywhere in the hotel
Buffet with variety and quality
Activities for adults and children throughout the day
Iberostar hotels are truly quality hotels, unlike any I have ever known in France; I will return to this type of hotel next time
Family traveller
Comment: 27 Jul 2026
Nice first holiday
We arrived on Thursday 16th July with our 20month LB, overall first impressions of the hotel was good. Lobby area clean and staff were there to welcome us. Quick check in (little to no information given apart from the food times, which suddenly changed one evening without prior notice).
Room was clean, spacious and well equipped. The cot had an actual mattress in which I feel is a big plus for babies comfort. Room was cleaned daily. We reported the flush not working mid holiday, someone was knocking on the door within 5 mins of reporting on the app. Only negative on the room, it was 2 single beds pushed together on metal legs which reminded me of a hospital bed, extremely noisy when getting on and off which was difficult with a sleeping baby. We also found they moved so resulted in a huge gap in the middle, meaning it was unsafe for little one to sleep in the bed with us.
Food was amazing , so much choice and variety across the nights. I would say, if you get bored of eating at the same place morning, dinner and tea then this is not the place for you. No alternative. Even though we rotated sitting inside, outside and upstairs, we were bored by the end of the 7 days, little one was too. Waiting and kitchen staff were all fab! Snack bar and ice lollies were the same every day.
Entertainment, did not entertain under 4s at all. I really looked forward to doing something with my baby throughout the day which wasn't just the pool or the play park but all the activities apart from body painting was 4yrs +. Pictures show soft play which never materialised, in place were a few wooden toys, either tired or broken.
Nighttime entertainment started very late.
In the baby pool where the slides are, beds were plentiful, the main pool next to the bar, its bed wars. I would say 90% of the beds are taken by 7:30 with none sitting on them.
As a non smoker, the location of the smoking area was poorly thought out. Close to the restaurant sitting area and right in the middle of one of the main walk ways to alot of hotel rooms. I really did not like having to walk my baby through the smoke every time we were heading to the room.
Right next to the beach but the water was that littered with rubbish we went in once and didnt return. There is another beach within walking distance where the water looked clean but it was always busy with locals and was pretty small. The surrounding area is beautiful, very pretty to take a walk around. Gift shops in the area are fairly well priced.
Would we return ... no. Would we recommend... yes if you have older children as I feel you would get more out of what the resort has to offer.
Room was clean, spacious and well equipped. The cot had an actual mattress in which I feel is a big plus for babies comfort. Room was cleaned daily. We reported the flush not working mid holiday, someone was knocking on the door within 5 mins of reporting on the app. Only negative on the room, it was 2 single beds pushed together on metal legs which reminded me of a hospital bed, extremely noisy when getting on and off which was difficult with a sleeping baby. We also found they moved so resulted in a huge gap in the middle, meaning it was unsafe for little one to sleep in the bed with us.
Food was amazing , so much choice and variety across the nights. I would say, if you get bored of eating at the same place morning, dinner and tea then this is not the place for you. No alternative. Even though we rotated sitting inside, outside and upstairs, we were bored by the end of the 7 days, little one was too. Waiting and kitchen staff were all fab! Snack bar and ice lollies were the same every day.
Entertainment, did not entertain under 4s at all. I really looked forward to doing something with my baby throughout the day which wasn't just the pool or the play park but all the activities apart from body painting was 4yrs +. Pictures show soft play which never materialised, in place were a few wooden toys, either tired or broken.
Nighttime entertainment started very late.
In the baby pool where the slides are, beds were plentiful, the main pool next to the bar, its bed wars. I would say 90% of the beds are taken by 7:30 with none sitting on them.
As a non smoker, the location of the smoking area was poorly thought out. Close to the restaurant sitting area and right in the middle of one of the main walk ways to alot of hotel rooms. I really did not like having to walk my baby through the smoke every time we were heading to the room.
Right next to the beach but the water was that littered with rubbish we went in once and didnt return. There is another beach within walking distance where the water looked clean but it was always busy with locals and was pretty small. The surrounding area is beautiful, very pretty to take a walk around. Gift shops in the area are fairly well priced.
Would we return ... no. Would we recommend... yes if you have older children as I feel you would get more out of what the resort has to offer.
Hotel response
Comment: 28 Jul 2026
Dear Vicky,
Thank you for taking the time to share your experience following your family holiday at Iberostar Waves Pinos Park.
We are delighted to know that you enjoyed the cleanliness of your accommodation, the efficient service and the warm welcome from our team. It is also wonderful to hear that you were impressed by the variety and quality of our culinary offering.
At the same time, we are sorry that some aspects of our entertainment programme and facilities were not entirely suited to your family’s preferences. We truly appreciate your honest comments, which have been shared with the relevant teams as we continue looking for ways to improve the experience we offer families of all ages.
Thank you as well for recommending our hotel to families with older children. We hope to have the pleasure of welcoming you and your family back for another enjoyable holiday.
Kind regards,
Quality Manager
Iberostar Waves Pinos Park
Thank you for taking the time to share your experience following your family holiday at Iberostar Waves Pinos Park.
We are delighted to know that you enjoyed the cleanliness of your accommodation, the efficient service and the warm welcome from our team. It is also wonderful to hear that you were impressed by the variety and quality of our culinary offering.
At the same time, we are sorry that some aspects of our entertainment programme and facilities were not entirely suited to your family’s preferences. We truly appreciate your honest comments, which have been shared with the relevant teams as we continue looking for ways to improve the experience we offer families of all ages.
Thank you as well for recommending our hotel to families with older children. We hope to have the pleasure of welcoming you and your family back for another enjoyable holiday.
Kind regards,
Quality Manager
Iberostar Waves Pinos Park
Family traveller
Comment: 16 Jul 2026
As Gino Paoli would say: The humidity in a room
We stayed at this hotel from July 14 to July 18, 2026, the room we got was number 3107. For long stretches we thought that this number was not the room number but the internal humidity gradient on a scale from 0 to 100. The bad smell of mold is now a substrate in our nostrils, the floor perpetually wet, the towels always damp and the beds wet even when the room was unoccupied by us. I thank God that none of us has asthma, on the other hand at the end of this stay. L
No one will take arthrosis away from us. Thank goodness my husband is a physiatrist!!!!! Property that enjoys an excellent location close to wonderful beaches and interesting towns such as Cala Ratjada. The hotel is a bit dated and would need a refresh, and the staff is not always courteous and not very inclined to handle customer needs. Highly discouraged
No one will take arthrosis away from us. Thank goodness my husband is a physiatrist!!!!! Property that enjoys an excellent location close to wonderful beaches and interesting towns such as Cala Ratjada. The hotel is a bit dated and would need a refresh, and the staff is not always courteous and not very inclined to handle customer needs. Highly discouraged
Hotel response
Comment: 20 Jul 2026
Gentile Eloise,
La ringraziamo per aver condiviso con noi la sua opinione.
Ci dispiace apprendere che la sua esperienza non abbia pienamente soddisfatto le sue aspettative. La preghiamo di accettare le nostre scuse per qualsiasi inconveniente o disagio che potrebbe aver riscontrato durante il suo soggiorno.
In Iberostar ci impegniamo a mantenere elevati standard di comfort, servizio e ospitalità, e ci rammarichiamo che, in questa occasione, la sua impressione non abbia rispecchiato l’esperienza che desideriamo offrire ai nostri ospiti.
I suoi commenti sono stati condivisi con i reparti competenti per un’attenta valutazione, poiché il feedback dei nostri ospiti è fondamentale nel nostro continuo percorso di miglioramento.
Ci auguriamo che il suo rientro a casa sia stato piacevole.
Cordiali saluti,
Quality Manager
Iberostar Waves Pinos Park
La ringraziamo per aver condiviso con noi la sua opinione.
Ci dispiace apprendere che la sua esperienza non abbia pienamente soddisfatto le sue aspettative. La preghiamo di accettare le nostre scuse per qualsiasi inconveniente o disagio che potrebbe aver riscontrato durante il suo soggiorno.
In Iberostar ci impegniamo a mantenere elevati standard di comfort, servizio e ospitalità, e ci rammarichiamo che, in questa occasione, la sua impressione non abbia rispecchiato l’esperienza che desideriamo offrire ai nostri ospiti.
I suoi commenti sono stati condivisi con i reparti competenti per un’attenta valutazione, poiché il feedback dei nostri ospiti è fondamentale nel nostro continuo percorso di miglioramento.
Ci auguriamo che il suo rientro a casa sia stato piacevole.
Cordiali saluti,
Quality Manager
Iberostar Waves Pinos Park
Family traveller
Comment: 6 Jul 2026
There were problems
All the other reviews are pretty accurate. It’s a nice family hotel that does cater for all . HOWEVER our party included 8 month old twins and at first it was impossible to use the room allocated to us as it was Up 1.5 flight of stairs ! Try carrying two heavy babies that can’t walk and put your room key in at the dang time ! It was impossible and dangerous . NB Buggies must be left in a corridor and can’t be taken into a room . There is no buggy access to first floor rooms. The next day we were given a better room with smaller stairs but sadly not ground floor . And the hotel charged extra EU 300 . I will be taking this up with Jet2 .
Family traveller
Comment: 29 Jun 2026
Super.
We had an excellent time; the waiters at the restaurant and pool bar were very friendly, and the reception was also super nice.
Excellent location
Calle Canyamel, s/n , Font de sa Cala, 07589, Spain|0.54 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Iberostar Waves Pinos Park: FAQs
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