JW Marriott Hotel Madrid

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Fast facts

Check in from:	15:00
Check out before:	12:00
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Fitness centre

Spa

Front desk 24 hour

More about JW Marriott Hotel Madrid

JW Marriott Hotel Madrid

This good-value hotel is situated 200 metres from the famous Puerta del Sol, in the cultural and commercial centre of Madrid. Rooms at JW Marriott Hotel Madrid are simple and classic in style.

Reviews from

Mentioned by travellers

Family traveller

Comment: 23 Aug 2026

Stayed in: Jul 2026

Great address, 4-star stay at a 5-star price

Two nights in late July. The location is the strongest thing here…Calle Sevilla 2, a couple minutes from Puerta del Sol, Metro Sevilla at the door, easy walk to the Prado and Gran Vía.
The building does a lot of the work. It’s a converted 19th-century perfumery and they kept the old wrought-iron columns and period details, so it feels like Madrid instead of a chain box. The balconies were the nice-to-have that made the room — not big, but it brought the city in. Doors open, evening light, street noise you actually want.
Where it falls short: the restaurant. The food didn’t come close to justifying the prices, and you’re in a neighborhood full of places that do it better for a third of the cost. Eat out. Check-in was ok but and Bonvoy platinum got recognition on paper and not much else. Service was polite but never anticipated anything, which is the part I expect a JW to get right at these rates.
Gym is 24 hours and properly equipped but on the smaller end and is an afterthought in the basement which feels a bit like a dungeon, albeit a nicely designed one.
Bottom line: a good hotel, not a memorable one. Worth it at the right rate, not at the peak-season

Couple

Comment: 30 Jul 2026

Stayed in: Jun 2026

Beautiful views, movie-like balcony.

Beautiful room, excellent location, the staff is so friendly that they make you feel welcome, they support you from check-in. Highly recommended for enjoying the downtown area in quality facilities

Couple

Comment: 18 Aug 2026

Stayed in: May 2026

Thank you Noah!

This was our second time staying at the JW Marriott, Madrid.
Noah was assisting us at the Reception Desk.
We shared we we were back here to celebrate our Anniversary. That evening when we returned, we found a gift with decorations in the room. What an unexpected surprise by Noah and his team. It is this kindness that leaves a lasting memory. Thank you Noah.

Family traveller

Comment: 14 Aug 2026

Stayed in: Aug 2026

i would pay only half the price for this hotel

the hotel facilities are very poor, the spa entry costs 85 euros for sauna and jacouzi , the A C system is horrible and rooms feel like saunas, the response to complains is absolutely horrific, except the location i wouldnt give it more than 4 stars hotel which doesnt stand with the price paid.
breakfast is very good.

Hotel response

Comment: 17 Aug 2026

Thank you for taking the time to share your feedback. We’re sorry to hear that several aspects of your stay, did not meet your expectations. Your concerns are important, and we appreciate you highlighting these areas. We're glad to hear that you enjoyed the breakfast and found the location convenient. Your input is invaluable, and we’ll use it to continuously strive to improve the guest experience.

Family traveller

Comment: 2 Aug 2026

Stayed in: Aug 2026

Shopping and relaxation

Weekend of shopping in the area, beautiful room with luxury views, the pillows and sheets very comfortable, everything very clean and the staff very friendly, the recommendations from the Concierge Nacho were very accurate, he knows very well how to capture your tastes. The breakfast very complete and the staff very attentive. Thanks for everything. I will return without a doubt.

Excellent location

4.8

C. de Sevilla, 2, Centro, Madrid, 28014, Spain|0.03 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Pets

Pets allowed with an extra charge

Important information about the city

Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.

Extra beds

Please contact the hotel for details about adding extra beds.