HD Parque Cristobal Gran Canaria
+ 113
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
HD Parque Cristobal Gran Canaria: reviews
Reviews from 
Family traveller
UK
Comment: 20 Jun 2026
Stayed in: May 2026
Great family resort
This is our second time visiting this amazing hotel and it did not disappoint! A well thought out family hotel with excellent spacious bungalows and a great all inclusive offering! We took our 7 month old and 3 year old and it suited them perfectly. Plenty of pools, entertainment and play areas. We were really impressed with the buffet rotation and themed nights and the drink selection was really good and readily available! The animation team were great, special shout out to Angel for all of his fun activities and still running a zumba session when I was the only person to join! Extras like the free bus down to the beach each day really make this feel like a high quality resort suited perfectly to families. The only couple of niggles for us when we were there they were doing maintenence in the splash pool for 3 days of it (we went the week before half term). It would have been nice to know about this in advance so we could have decided whether to come a different week. Also we'd love the evening buffet to start at 6pm as our 3 year old was nearly falling asleep in his dinner.
Overall though, we were thoroughly impressed and really enjoyed our holiday!
Overall though, we were thoroughly impressed and really enjoyed our holiday!
Family traveller
Comment: 14 Jun 2026
Stayed in: Jun 2026
Highly recommend!
Pros:
We visited at the start of June and the weather was hot with a little breeze which was perfect with my two children who are 2 and 4.
Transfer not too long and quick check in.
Rooms are clean and modern.
Shop on the edge of the resort.
Food is basic but reasonable.
Didn’t have to fight for sunbeds although we spent our time at the children’s pool.
Lovely weather with a slight breeze, bring a jacket as evenings do get a little cold.
On check out you can use the spa showers to shower and get changed. Can also still use the all inclusive faculties on the day you check out.
Cons:
Refreshments aren’t provided in the room through out a stay, just one bottle of water on arrival and with a lunch bag with sandwich’s but the sandwiches don’t accommodate for non pork eaters.
For one beach towel you have to pay a deposit of 15 euros cash, it does get refunded at the end of the holiday but in my opinion for a family this is a bit steep. We went to the shop down the road and brought two of our own for €9 euros.
You have to pay 3 euros a day if you want to use the safe. Charging for two things that they know people will need is unfair on a ALL inclusive holiday.
Some items aren’t included in all inclusive such as slushies.
Overall I’d recommend this hotel for families with young children.
We visited at the start of June and the weather was hot with a little breeze which was perfect with my two children who are 2 and 4.
Transfer not too long and quick check in.
Rooms are clean and modern.
Shop on the edge of the resort.
Food is basic but reasonable.
Didn’t have to fight for sunbeds although we spent our time at the children’s pool.
Lovely weather with a slight breeze, bring a jacket as evenings do get a little cold.
On check out you can use the spa showers to shower and get changed. Can also still use the all inclusive faculties on the day you check out.
Cons:
Refreshments aren’t provided in the room through out a stay, just one bottle of water on arrival and with a lunch bag with sandwich’s but the sandwiches don’t accommodate for non pork eaters.
For one beach towel you have to pay a deposit of 15 euros cash, it does get refunded at the end of the holiday but in my opinion for a family this is a bit steep. We went to the shop down the road and brought two of our own for €9 euros.
You have to pay 3 euros a day if you want to use the safe. Charging for two things that they know people will need is unfair on a ALL inclusive holiday.
Some items aren’t included in all inclusive such as slushies.
Overall I’d recommend this hotel for families with young children.
Hotel response
Comment: 15 Jun 2026
Dear Preciousm,
Thank you very much for taking the time to share such a detailed review of your stay with us.
We are delighted to know that you and your family enjoyed your holiday and that you would recommend us to other families travelling with young children. It is wonderful to hear that you appreciated the comfortable weather, the cleanliness of the bungalows, the children's pool area and the relaxed atmosphere around the resort, especially when it came to finding sunbeds and enjoying quality family time.
We are also pleased that you found the check-in and departure process convenient and that being able to continue enjoying the facilities on your departure day helped make the most of your holiday right until the end.
At the same time, we appreciate you sharing your observations regarding some of our services and facilities. Guest feedback is always valuable as it helps us better understand what aspects of the experience are most important to our visitors.
Most importantly, we are very happy to know that your overall experience was a positive one and that you felt our resort is a good choice for families. We hope you took home many wonderful memories with your little ones and would be delighted to welcome you back again in the future.
Warm regards,
Guest Experience Manager
HD Parque Cristóbal Gran Canaria
Thank you very much for taking the time to share such a detailed review of your stay with us.
We are delighted to know that you and your family enjoyed your holiday and that you would recommend us to other families travelling with young children. It is wonderful to hear that you appreciated the comfortable weather, the cleanliness of the bungalows, the children's pool area and the relaxed atmosphere around the resort, especially when it came to finding sunbeds and enjoying quality family time.
We are also pleased that you found the check-in and departure process convenient and that being able to continue enjoying the facilities on your departure day helped make the most of your holiday right until the end.
At the same time, we appreciate you sharing your observations regarding some of our services and facilities. Guest feedback is always valuable as it helps us better understand what aspects of the experience are most important to our visitors.
Most importantly, we are very happy to know that your overall experience was a positive one and that you felt our resort is a good choice for families. We hope you took home many wonderful memories with your little ones and would be delighted to welcome you back again in the future.
Warm regards,
Guest Experience Manager
HD Parque Cristóbal Gran Canaria
Family traveller
Comment: 14 Jun 2026
Stayed in: Jun 2026
Excellent, family friendly hotel
From the moment we arrived the staff were friendly and helpful. The wristband that included your room key was a great idea.
We asked for rooms close together and they did a great job of accommodating this.
The pools and Splash Zone were fantastic for our 4 & 2 year old grandchildren. The main kids pool was heated. Sun beds were plentiful and there were always beds available whatever time we got to the pools. Although the hotel seemed only about 50-60% occupied during the weekdays we were there.
Food in the main restaurant was good, with many choices and different every day. We were always welcomed at every meal time as we entered the restaurant. We also found the staff in the restaurant to be friendly and very hard working.
The mini disco was at 8:15pm most evenings and was loved by the kids. This was then followed by a different entertainment show.
The hotel is in a good location for exploring the town or visiting the beach.
Overall we had a great week and would recommend this hotel to children of any ages.
We asked for rooms close together and they did a great job of accommodating this.
The pools and Splash Zone were fantastic for our 4 & 2 year old grandchildren. The main kids pool was heated. Sun beds were plentiful and there were always beds available whatever time we got to the pools. Although the hotel seemed only about 50-60% occupied during the weekdays we were there.
Food in the main restaurant was good, with many choices and different every day. We were always welcomed at every meal time as we entered the restaurant. We also found the staff in the restaurant to be friendly and very hard working.
The mini disco was at 8:15pm most evenings and was loved by the kids. This was then followed by a different entertainment show.
The hotel is in a good location for exploring the town or visiting the beach.
Overall we had a great week and would recommend this hotel to children of any ages.
Hotel response
Comment: 14 Jun 2026
Dear David,
Thank you very much for taking the time to share such a detailed review of your stay with us.
It is wonderful to hear that from the moment you arrived you felt welcomed by our team and that we were able to accommodate your request for nearby bungalows. We know how important it is for families travelling together to stay close to one another, so we are delighted this helped make your holiday more comfortable.
We are especially pleased that your grandchildren enjoyed the pools and Splash Zone so much. Seeing the little ones having fun and creating happy holiday memories is one of the things that makes our resort so special.
It is also lovely to know that you appreciated the variety of food available, the warm welcome from our restaurant team and the effort they put into ensuring every meal is an enjoyable experience. Your kind words about our staff will mean a great deal to them.
The mini disco and evening entertainment are always among the highlights for many of our younger guests, so we are delighted that they became such a memorable part of your week.
Most importantly, thank you for recommending us to other families. Knowing that you left with such positive memories is exactly what we hope for every guest who stays with us.
We hope to have the pleasure of welcoming you and your family back again in the future.
Warm regards,
Guest Experience Manager
HD Parque Cristóbal Gran Canaria
Thank you very much for taking the time to share such a detailed review of your stay with us.
It is wonderful to hear that from the moment you arrived you felt welcomed by our team and that we were able to accommodate your request for nearby bungalows. We know how important it is for families travelling together to stay close to one another, so we are delighted this helped make your holiday more comfortable.
We are especially pleased that your grandchildren enjoyed the pools and Splash Zone so much. Seeing the little ones having fun and creating happy holiday memories is one of the things that makes our resort so special.
It is also lovely to know that you appreciated the variety of food available, the warm welcome from our restaurant team and the effort they put into ensuring every meal is an enjoyable experience. Your kind words about our staff will mean a great deal to them.
The mini disco and evening entertainment are always among the highlights for many of our younger guests, so we are delighted that they became such a memorable part of your week.
Most importantly, thank you for recommending us to other families. Knowing that you left with such positive memories is exactly what we hope for every guest who stays with us.
We hope to have the pleasure of welcoming you and your family back again in the future.
Warm regards,
Guest Experience Manager
HD Parque Cristóbal Gran Canaria
Family traveller
Comment: 20 Jun 2026
Stayed in: Jun 2026
Worth the visit
Here at the moment and have to say it's by far the nicest place I have stayed. Was worried over some of the reviews but cannot fault anything. The breakfast lunch dinner is amazing. The only negative would be the snack bar but with the nice lunch you would not mind. We went emblem and the little touches make such a difference, chocolate for the kids, mini bar restocked daily. Animation team make such an effort. Only on day 3 but will definitely return. There is a free shuttle to the beach but it's only 20 mins walk so walked to get our bearings(4 and 9 Yr old) and it's actually fine. No sunbed wars and such a great atmosphere around the complex. Highly recommend
Family traveller
UK
Comment: 15 Jun 2026
Stayed in: Jun 2026
Average at best
Family holiday with toddlers aged 1 and 2 and grandparents. The resort is great for the swimming and rooms - absolutely brilliant the bungalows.
One of the things I most look forward to on holidays is the food - by my standards, it is very average (I want to say below average). For the kids, it is great - good variety. Staff are lovely. There is no service with any meal for drinks which we are used to at other resorts.
DO not go here if you are not a family because when we were there, it was just families with children under 5. I don't think I saw anyone without.
The hotel grounds are well looked after, very clean - same for the dining areas. Cleaning in the rooms was a joke. We didn't hear any noise at night.
Location is great. Local beach is okay.
One of the things I most look forward to on holidays is the food - by my standards, it is very average (I want to say below average). For the kids, it is great - good variety. Staff are lovely. There is no service with any meal for drinks which we are used to at other resorts.
DO not go here if you are not a family because when we were there, it was just families with children under 5. I don't think I saw anyone without.
The hotel grounds are well looked after, very clean - same for the dining areas. Cleaning in the rooms was a joke. We didn't hear any noise at night.
Location is great. Local beach is okay.
Hotel response
Comment: 17 Jun 2026
Dear Sara,
Thank you very much for choosing our hotel and for taking the time to share your experience with us.
We are delighted to read that you enjoyed many aspects of your stay, particularly our spacious bungalows, the swimming facilities, the cleanliness of the resort, our location, and the friendliness of our team. It is especially rewarding to know that you felt our resort is well suited to families, as creating memorable family holidays is precisely what we strive for every day.
We also appreciate your constructive feedback and suggestions. Please be assured that your comments will be shared with the relevant departments as part of our ongoing commitment to enhancing the guest experience and continuously improving our services.
Thank you once again for your valuable feedback. We are pleased to know that, overall, you had a positive stay with us, and we sincerely hope to have the opportunity to welcome you and your family back again in the future.
Kind regards,
Your Guest Experience Manager
HD Parque Cristóbal GC
Thank you very much for choosing our hotel and for taking the time to share your experience with us.
We are delighted to read that you enjoyed many aspects of your stay, particularly our spacious bungalows, the swimming facilities, the cleanliness of the resort, our location, and the friendliness of our team. It is especially rewarding to know that you felt our resort is well suited to families, as creating memorable family holidays is precisely what we strive for every day.
We also appreciate your constructive feedback and suggestions. Please be assured that your comments will be shared with the relevant departments as part of our ongoing commitment to enhancing the guest experience and continuously improving our services.
Thank you once again for your valuable feedback. We are pleased to know that, overall, you had a positive stay with us, and we sincerely hope to have the opportunity to welcome you and your family back again in the future.
Kind regards,
Your Guest Experience Manager
HD Parque Cristóbal GC
Explore the area
C. Holanda, s/n, Maspalomas, 35100, Spain|1.56 km from city centre
Good to know
Children are welcome at this hotel
All ages
608,730 ₫ (EUR20) per person per night
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
304,365 ₫ (≈EUR 10)/person
Breakfast times
07:00 - 10:00 from Monday to Sunday
Please inform HD Parque Cristobal Gran Canaria in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. When booking half board, please note that drinks are not included. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
This hotel accepts the following payment methods:
Cash
HD Parque Cristobal Gran Canaria: FAQs
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