Hôtel de la Paix Lausanne
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Spa
More about Hôtel de la Paix Lausanne
Hôtel de la Paix Lausanne
The Hôtel de la Paix is located in the heart of Lausanne, enjoying one of the best locations in the city and magnificently overlooking Lake Geneva and the Alps.
Reviews from 
Couple
Comment: 22 Aug 2026
Good place to stay
Hotel is 10 minutes walk from the train station. It's a basic hotel, room is a reasonable size, has some storage space, no bar fridge, good airconditioning. The room & bathroom are very clean, not very modern. The bed & pillow were comfortable, room had a small balcony with a nice view. The breakfast was nice, had a selection of hot & cold food. There is free coffee in the foyer. The hotel is central to most attractions, no need for public transport. Make sure you ask the hotel for a discount card, this gives you free public transport & discounts on entry fees into attractions. Overall a good stay
Hotel response
Comment: 22 Aug 2026
Thank you for sharing such a detailed account of your stay.
We are pleased that you enjoyed the comfort and cleanliness of your room, as well as the convenience of our location for discovering Lausanne on foot. It is also lovely to know that the balcony, morning offering and complimentary coffee added to your experience.
We appreciate your observations regarding the style and amenities of the room. Your feedback is valuable and helps us identify where we can continue to improve.
We are delighted that you had an enjoyable stay overall and hope to have the pleasure of welcoming you back on your next visit to Lausanne
Best regards
We are pleased that you enjoyed the comfort and cleanliness of your room, as well as the convenience of our location for discovering Lausanne on foot. It is also lovely to know that the balcony, morning offering and complimentary coffee added to your experience.
We appreciate your observations regarding the style and amenities of the room. Your feedback is valuable and helps us identify where we can continue to improve.
We are delighted that you had an enjoyable stay overall and hope to have the pleasure of welcoming you back on your next visit to Lausanne
Best regards
Family traveller
Comment: 19 Aug 2026
Lovely views.
Really nice room, with a balcony - very spacious and a nice view of Lake Geneva. Free travel card for the duration of stay. Easy therefore to get to the town centre and the lakeside. Can't comment on breakfast as we left early but we were given a "take away breakfast" which we really appreciated.
Hotel response
Comment: 22 Aug 2026
Your comment is a true source of motivation for our entire team.
We are delighted that your stay offered you both comfort and an opportunity to enjoy Lausanne with ease.
Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another stay in Lausanne.
We are delighted that your stay offered you both comfort and an opportunity to enjoy Lausanne with ease.
Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another stay in Lausanne.
Family traveller
Comment: 5 Aug 2026
Old-fashioned charm of a beautiful establishment
Very beautiful establishment in a very beautiful location. Very pleasant, slightly old-fashioned charm.
Hotel response
Comment: 22 Aug 2026
Nous sommes heureux que vous ayez été sensible à l’identité et au caractère de notre maison, ainsi qu’à son environnement privilégié. Savoir que son élégance empreinte d’histoire a participé au plaisir de votre séjour nous touche particulièrement.
Nos meilleurs messages
Nos meilleurs messages
Couple
Comment: 23 Jul 2026
The view is not enough
A terrace with a magnificent view that would make us forget the price-quality ratio and the service that leaves something to be desired. Plus, the terrace is infested with wasps and no measures are in place to control them.
Solo traveller
Comment: 18 Jul 2026
I lose my money, but I keep my dignity: I shall never set foot in this hotel again.
What happened this time is of a different order altogether, and it is the reason I left the establishment immediately. I did not wait: I set my bags down, picked them up again, and left.
I check in at 4 o’clock on Friday the 17th, received by a person who appears to be the hotel’s manager. I am asked for identification. By reflex, I present my French residence permit. I have stayed in a good many hotels in Switzerland, notably in Lausanne, and it has always sufficed; I have never once been asked for a passport.
Then, as the lady examines my French residence permit, I notice a change of tone. She asks for my passport. Rather tired from my journey, I calmly explain that my residence permit has always sufficed at check-in notably at this very hotel, where I have stayed on several occasions, as at other hotels in Lausanne, for I have been coming to Lausanne for years. I simply wished to understand, for my own information, why it was being required today.
That question, perfectly legitimate, set everything off.
It is at this point that she adopts a tone I shall describe as condescending, in the middle of a hotel lobby, and explains to me that in Switzerland a residence permit is not accepted, reminding me that Switzerland is not in the European Union and that I am not French. She presses on. She gives me no time. I am genuinely in shock.
There follow questions whose relevance to the handing over of a room key still escapes me: “Do you work in Switzerland?” I fail to see how my professional situation had any bearing on my stay. I remained silent, dumbfounded. I was not, as it happens, hard of hearing.
And then, at the close of this performance, she announces: “But I shall accept it exceptionally.”
Exceptionally.
I did not understand. If you do accept residence permits, even exceptionally, why the entire speech? Why the whole scene, to the point of making your colleague turn round repeatedly, along with the guests walking past?
I stood there frozen. I still do not understand by what right one addresses a guest in such a manner, nor what, in a booking paid for in advance, called for a moral lecture and an interrogation. If the aim was to accept the document, none of that theatre was necessary. I shall accuse no one: I do not ascribe intentions I cannot establish. I report what was said, in what tone, and in front of whom. Each reader will judge for themselves.
Straight after my check-in, I looked for another hotel and advised them of my check-out. I picked up my bags and left, forfeiting several nights already paid for on a non-refundable rate. The calculation was swift. I lose my money, but I keep my dignity.
And for anyone inclined to think I imagined it all: my check-out, handled by that very same lady, prompted no reaction whatsoever. None. Not a question, not a word, not a flicker of regret. That confirmed I had imagined nothing at all.
I do not recommend this establishment. A front desk is not a checkpoint. It is the first gesture of hospitality and very often the only one a guest remembers.
I check in at 4 o’clock on Friday the 17th, received by a person who appears to be the hotel’s manager. I am asked for identification. By reflex, I present my French residence permit. I have stayed in a good many hotels in Switzerland, notably in Lausanne, and it has always sufficed; I have never once been asked for a passport.
Then, as the lady examines my French residence permit, I notice a change of tone. She asks for my passport. Rather tired from my journey, I calmly explain that my residence permit has always sufficed at check-in notably at this very hotel, where I have stayed on several occasions, as at other hotels in Lausanne, for I have been coming to Lausanne for years. I simply wished to understand, for my own information, why it was being required today.
That question, perfectly legitimate, set everything off.
It is at this point that she adopts a tone I shall describe as condescending, in the middle of a hotel lobby, and explains to me that in Switzerland a residence permit is not accepted, reminding me that Switzerland is not in the European Union and that I am not French. She presses on. She gives me no time. I am genuinely in shock.
There follow questions whose relevance to the handing over of a room key still escapes me: “Do you work in Switzerland?” I fail to see how my professional situation had any bearing on my stay. I remained silent, dumbfounded. I was not, as it happens, hard of hearing.
And then, at the close of this performance, she announces: “But I shall accept it exceptionally.”
Exceptionally.
I did not understand. If you do accept residence permits, even exceptionally, why the entire speech? Why the whole scene, to the point of making your colleague turn round repeatedly, along with the guests walking past?
I stood there frozen. I still do not understand by what right one addresses a guest in such a manner, nor what, in a booking paid for in advance, called for a moral lecture and an interrogation. If the aim was to accept the document, none of that theatre was necessary. I shall accuse no one: I do not ascribe intentions I cannot establish. I report what was said, in what tone, and in front of whom. Each reader will judge for themselves.
Straight after my check-in, I looked for another hotel and advised them of my check-out. I picked up my bags and left, forfeiting several nights already paid for on a non-refundable rate. The calculation was swift. I lose my money, but I keep my dignity.
And for anyone inclined to think I imagined it all: my check-out, handled by that very same lady, prompted no reaction whatsoever. None. Not a question, not a word, not a flicker of regret. That confirmed I had imagined nothing at all.
I do not recommend this establishment. A front desk is not a checkpoint. It is the first gesture of hospitality and very often the only one a guest remembers.
Excellent location
Av. Benjamin-Constant 5, Lausanne, 1003, Switzerland|0.26 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hôtel de la Paix Lausanne: FAQs
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