Four Points by Sheraton Shenzhen

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about Four Points by Sheraton Shenzhen

Four Points by Sheraton Shenzhen

Four Points by Sheraton Shenzhen is a 10-minute walk from Lok Ma Chau Port, Huanggang and Futian Border Crossing, and a 10-minute drive from Shenzhen Exhibition Centre.

Reviews from

Mentioned by travellers

Business traveller

Comment: 26 Apr 2026

Stayed in: Apr 2026

Nice hotel

Stayed here while attending a conference. Modern hotel in a good location. Rooms were very nice and comfortable and the restaurant offered a decent buffet breakfast.
My main gripes were that the bar food offer was limited and after 9pm there was almost nothing available, on arrival the taxi was not allowed to drive to the doors of the hotel - given that Shenzhen is quite rainy we got soaked trying to run with our luggage from the road to the door and finally English levels at reception were quite weak

Hotel response

Comment: 30 Apr 2026

Dear Valued Guest,
Thank you for staying at Four Points by Sheraton Shenzhen and for taking the time to share your valuable review. We have noted your comments regarding our hotel services.
We will make every effort to continuously improve and enhance our services, and we are fully committed to preparing for your next visit to create more memorable experiences for you.
Should you need any assistance, please feel free to contact our Duty Manager at any time. Guest satisfaction in all aspects is our top priority. We sincerely appreciate your continued support and look forward to delivering a perfect stay experience for you next time.
Wish you all the best!
Four Points by Sheraton Shenzhen

Business traveller

Comment: 13 Dec 2025

Stayed in: Dec 2025

OK stay, the hotel would benefit from a refresh

I've stayed here a few times in the past. The price is usually competitive, and it is close to the Futian border crossing to Hong Kong.
I had a pleasant 1-night stay here in December 2025. The first room I was given had a strong smell of cigarettes and mould. They moved me to a different room, which was much cleaner (though not perfect --- I found some old pizza behind some of the furniture).
This time, they provided a Happy Hour in the terrace of the 23rd floor in the West Tower. This was a nice venue, but a bit run-down, and lacking a little in food/drink options. Nevertheless, the views made up for this --- somewhat (photos attached).
Breakfast was good.
I didn't use the pool.
Overall, it is a pity that there isn't more care and upkeep. Still recommended, though.

Hotel response

Comment: 14 Dec 2025

Dear Guest,
Thank you for your review of Four Points by Sheraton Shenzhen and for sharing your valuable feedback. We are delighted to hear that you were pleased with our hotel's location. Four Points by Sheraton Shenzhen is approximately a 10-minute walk from Futian Port. Additionally, we offer complimentary shuttle buses for our in-house guests to the port, enabling smooth and efficient clearance for travel to Hong Kong.
Regarding our facilities, we are already preparing an upgrade plan. We will gradually replace and upgrade aging facilities, striving to bring you a refreshed facility experience in the near future.
Your feedback is the driving force for our progress. We look forward to your return visit to witness our improvements, and we will spare no effort to provide you with more high-quality and comprehensive services!
Four Points by Sheraton Shenzhen

Anonymous traveller

Comment: 27 May 2026

Stayed in: May 2026

I stayed in 1302. The furniture was kind of old. The "arm-chair" was not comfortable at all. Cockroaches were seen in another room my relatives were staying in--Rm 1303. The 2 good things about the hotel:
-close proximity to the Huanggang Port, and check-point station
-reasonable rates
T.H.

Anonymous traveller

Comment: 10 May 2026

Stayed in: Apr 2026

Close to the train, they offer a free shuttle to the train station, didn’t use it but it is nice to know. The property is a bit outdated but clean.

Business traveller

Comment: 26 Apr 2026

Stayed in: Apr 2026

Good Night’s Sleep

Clean and quiet rooms that have a slightly dated beige vibe. Attached to a housing compound so there is a minimart which is convenient because it’s not near much. Never waited longer than two minutes for a DiDi. The bar could use some windows.

Hotel response

Comment: 28 Apr 2026

Dear Valued Guest,
Thank you very much for your positive feedback on all aspects of Four Points by Sheraton Shenzhen. We will continue to deliver a sincere, simple and comfortable stay experience. Thank you again for your kind recognition, and we look forward to welcoming you back with our dedicated service in the near future.
Four Points by Sheraton Shenzhen

Location

3.7

No.5 Guihua Road, Futian, Shenzhen, 518038, China|3.4 km from city centre

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

from 3 to 17 years old

889,238 ₫ (CNY230) per person per night

Cots

2 years old and under

Free

Available beds

Children can stay in existing beds:

17 years old and under

Free

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast options

Western breakfast, Chinese breakfast

Breakfast price

804,181 ₫ (≈CNY 208)/person

Breakfast times

06:30 - 10:30 from Monday to Friday, 06:30 - 11:00 from Saturday to Sunday

Important information from the hotel

Please inform Four Points by Sheraton Shenzhen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Kindly note that shuttle bus from the hotel to Futian Checkpoint → Convention & Exhibition Center → Futian Railway Station is provided by the property from 09:00am to 16:00pm(weekday)/08:00am to 17:00pm(weekend). (Please check with the hotel concierge for detailed departure times.)

Important information about the city

According to the relevant provisions of the "Notice on the Accommodation Industry Not Providing Disposable Daily Necessities" and the "Notice on Star-rated Hotels Not Providing Disposable Daily Necessities in Guest Rooms", starting from May 28, 2020, the accommodation industry in Shenzhen will no longer proactively provide disposable items, including: toothbrushes, combs, bath towels, razors, nail files, and shoe brushes. If you need them, please contact the hotel for them. During the period from May 1st to October 1st, temporary traffic control and reservation measures will be implemented in Dapeng Peninsula and Meisha District on all weekends and statutory holidays. Reservations are required if you drive there!

Accepted payment methods

This hotel accepts the following payment methods: