Stratton Cottage Guesthouse
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Fast facts
Check in from: | 16:00 |
|---|---|
Check out before: | 10:00 |
Amenities
More about Stratton Cottage Guesthouse
Stratton Cottage Guesthouse
Located within 27 km of Knebworth House and 14 km of Cainhoe Castle, Stratton Cottage Guesthouse provides rooms in Biggleswade. This 5-star hotel features free WiFi and a bar. The hotel features family rooms.
Comment: 29 Mar 2026
Stayed in: Mar 2026
Good stay
Comment: 27 Jun 2026
Stayed in: Jun 2026
Avoid at all costs
He had booked this hotel while attending a family funeral, so it was already a difficult and emotional time. There was absolutely no mention on the website that the accommodation required climbing around 20 stairs to reach the first floor. For an elderly gentleman with limited mobility, this was a major issue. It took him a considerable amount of time to reach his room, having to stop every few steps to catch his breath. Had this been made clear when booking, we would have chosen somewhere more suitable.
The room itself was extremely disappointing. It was advertised as a “Deluxe Room”, which couldn’t have been further from the truth. In fact, I had to look up the word deluxe afterwards because what we were presented with certainly didn’t fit the definition.
To make matters worse, neither the kettle nor the fan worked. On one of the hottest evenings of the year, having no working fan made the room unbearably uncomfortable. The bed was also exceptionally soft and lumpy, meaning my father-in-law barely slept.
I attempted to contact Jake and Holly using the number displayed in the hallway at around 6pm. I called each of them three times and left voicemail messages, yet neither had the courtesy to return my call or even acknowledge my concerns. That level of customer service is simply unacceptable.
Overall, this is genuinely one of the worst hotel rooms I have ever encountered. The lack of accessibility information, poor maintenance, misleading room description and complete absence of customer support turned what was already a difficult visit for a funeral into an even more upsetting experience. It had a real impact on my father-in-law’s wellbeing and mental health during an already emotional time.
I would not recommend this hotel to anyone, particularly elderly guests or anyone with mobility issues.
Comment: 23 Feb 2026
Stayed in: Feb 2026
Attention to detail
Condom was found on top of the wardrobe.
With this being a family room and are kids being on the bunk beds and finding this isn’t great.
Very disappointed.
Especially the money we payed and that’s what was found is very disappointing.
My child went to pick it up goos job we were there to stop her.
Not even in the packet ethier.
We left early because as didn’t feel comfortable.
UK
Comment: 21 Mar 2026
Stayed in: Mar 2026
Student accommodation
Bedroom strangely set out
Comment: 4 Jul 2025
Stayed in: Jun 2025
Little Sink
The service is second to none, I found the staff to be efficient, friendly and nothing was too much trouble.
Very good location
4a London Road, Biggleswade, SG18 8EB, United Kingdom|1.07 km from city centre
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Please contact the hotel for details about adding extra beds.