Travelodge Hartlebury
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed |
Amenities
More about Travelodge Hartlebury
Travelodge Hartlebury
Located within 31 km of Coughton Court and 31 km of Cadbury World, Travelodge Hartlebury features rooms in Crossway Green. This 3-star hotel offers a 24-hour front desk. The property is non-smoking and is situated 25 km from Lickey Hills Country...
Comment: 24 Aug 2026
Stayed in: Aug 2026
Excellent stay as always
Comment: 3 Aug 2026
Stayed in: Aug 2026
Unsafe and Uncomfortable Stay
The only positive part of the stay was the receptionist at check‑in, who was friendly and helpful. After that, everything went downhill.
Our room had a very strong smell of stale smoke and body odour from the moment we walked in. We opened the windows, but the smell didn’t improve at all, which made the room feel unpleasant throughout the stay.
We put the “please top up” sign on our door on Saturday to request fresh towels and more tea/coffee, but this was ignored completely.
Customer service was also inconsistent. Two different receptionists didn’t acknowledge us when we greeted them, which left the place feeling unfriendly and unwelcoming.
The worst part of the stay was the second night. At around 5am, we were woken by extremely loud stomping, door slamming, screaming, and what sounded like items being thrown in the room above us. The argument escalated to the point where it felt unsafe. After about 30 minutes, we went to reception because we were genuinely concerned. The response was very dismissive, and although someone went to knock on the door, nothing changed. The disturbance continued until around 9:30am. We weren’t offered a different room, nor did it seem like the situation was monitored.
Because of this, we didn’t sleep at all on our second night, and the whole experience left us feeling uncomfortable and let down.
Overall, this stay fell far below the basic standard I’ve had at other Travelodge locations. I wouldn’t return to this particular hotel, and I hope management takes steps to improve cleanliness, customer service, and how serious disturbances are handled.
Comment: 25 Jul 2026
Stayed in: Jul 2026
Nice hotel, room could’ve been cleaner
UK
Comment: 19 Jul 2026
Stayed in: Jul 2026
Excellent stay
Comment: 14 Jul 2026
Stayed in: Jun 2026
Incorrect photo of bathroom
We made 3 bookings and found that when we arrived on our first visit that we were mislead.
So we tried to amend our booking to Kidderminster and were told they would charge us £12.50 a day. We have a further 7 days booked. As my wife is disabled she cannot climb into a bath and standup under the shower.
So please be aware that the website photo of the bathroom is incorrect but they will not admit it.
Very good location
A449 Southbound Shorthill Nurseries, Hartlebury, Hartlebury, DY13 9SH, United Kingdom|2.06 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed
Please contact the hotel for details about adding extra beds.
