Hotel Indigo Edinburgh by IHG
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 12:00 |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Fitness centre
Front desk 24 hour
More about Hotel Indigo Edinburgh by IHG
Hotel Indigo Edinburgh by IHG
In Edinburgh’s vibrant city centre, 200 metres from the Edinburgh Playhouse Theatre, Hotel Indigo Edinburgh offers stylish rooms with work areas.
Reviews from 
Couple
Comment: 16 Aug 2026
Stayed in: May 2026
Wonderful experience
The hotel was beautiful, comfortable, and in a great location for exploring the city. Our room was lovely and the staff were incredibly friendly and welcoming. We also really enjoyed the food and atmosphere. Would definitely stay here again on our next trip to Edinburgh!
Hotel response
Comment: 17 Aug 2026
Greetings T9597MOrachelw,
Thank you for taking the time to leave such a positive review following your recent stay with us, it is very much appreciated! I shall certainly share your feedback with my team, and hopefully we will have the opportunity to welcome you back again in the future!!
Kind regards,
Chris Logan
Thank you for taking the time to leave such a positive review following your recent stay with us, it is very much appreciated! I shall certainly share your feedback with my team, and hopefully we will have the opportunity to welcome you back again in the future!!
Kind regards,
Chris Logan
Group traveller
US
Comment: 11 Aug 2026
Stayed in: Aug 2026
Not the Best IHG Property, But Safe and Sufficient
I regret that I was not very satisfied by my three-night stay at Hotel Indigo Edinburgh. I’m a Platinum Elite IHG member and have stayed at many IHG properties throughout the UK, most recently at Hotel Indigo London in Shepherds Bush, so I had fairly high expectations for this property.
My first room, 109, was particularly poor. It was essentially in a dark basement, with a window overlooking a dirty drainage area that appeared to have either a dead animal or some kind of rubbish in it. The sink also didn’t drain properly. There were dusty, neglected areas that clearly aren’t part of the normal daily cleaning routine, such as the large gap behind the desk. Overall, the room felt more like a private room in a youth hostel than a hotel room at a Hotel Indigo property.
I asked to be moved for my second and third nights, and the front desk staff were friendly and accommodated the request. Unfortunately, the second room, 218, had its own problems. There was a strong smell of rubbing alcohol that never faded during my stay. A quick internet search about the possible source of the smell was not particularly reassuring. The mattress was also strangely worn and sloped so badly that I spent much of the night rolling downhill into the friend I was sharing the bed with. On both nights, there was also frequent loud door-slamming throughout the night, and the room door had large gaps (and the largest peephole I’ve seen) allowing a lot of light through, making it difficult to sleep.
The overall condition and design of the hotel also felt oddly inconsistent. There was no real sense of the cohesive, thoughtful design I’ve come to expect from the Hotel Indigo brand. The walls, furniture and baseboards were quite worn. The courtyard visible from my second room was particularly unkept.
There were some positives. The front desk staff were consistently pleasant and helpful, and it was clear that housekeeping was cleaning the surfaces that were actually being used each day. I also appreciated the room came with complimentary canned water, Irn Bru and chocolates. I was also fortunate that I spent most of my days and evenings out at the Fringe, so I primarily needed the hotel as a place to sleep. I could basically walked everywhere I needed to go within 30 minutes which was nice and there were nearby bus stops.
Unfortunately, while I felt very safe there (the guys on night staff were awesome too), I didn’t find the stay particularly comfortable or restful. Given my experience with other IHG properties, and especially other Hotel Indigo locations, this particular hotel simply did not feel up to the standard I’ve come to expect from the brand.
My first room, 109, was particularly poor. It was essentially in a dark basement, with a window overlooking a dirty drainage area that appeared to have either a dead animal or some kind of rubbish in it. The sink also didn’t drain properly. There were dusty, neglected areas that clearly aren’t part of the normal daily cleaning routine, such as the large gap behind the desk. Overall, the room felt more like a private room in a youth hostel than a hotel room at a Hotel Indigo property.
I asked to be moved for my second and third nights, and the front desk staff were friendly and accommodated the request. Unfortunately, the second room, 218, had its own problems. There was a strong smell of rubbing alcohol that never faded during my stay. A quick internet search about the possible source of the smell was not particularly reassuring. The mattress was also strangely worn and sloped so badly that I spent much of the night rolling downhill into the friend I was sharing the bed with. On both nights, there was also frequent loud door-slamming throughout the night, and the room door had large gaps (and the largest peephole I’ve seen) allowing a lot of light through, making it difficult to sleep.
The overall condition and design of the hotel also felt oddly inconsistent. There was no real sense of the cohesive, thoughtful design I’ve come to expect from the Hotel Indigo brand. The walls, furniture and baseboards were quite worn. The courtyard visible from my second room was particularly unkept.
There were some positives. The front desk staff were consistently pleasant and helpful, and it was clear that housekeeping was cleaning the surfaces that were actually being used each day. I also appreciated the room came with complimentary canned water, Irn Bru and chocolates. I was also fortunate that I spent most of my days and evenings out at the Fringe, so I primarily needed the hotel as a place to sleep. I could basically walked everywhere I needed to go within 30 minutes which was nice and there were nearby bus stops.
Unfortunately, while I felt very safe there (the guys on night staff were awesome too), I didn’t find the stay particularly comfortable or restful. Given my experience with other IHG properties, and especially other Hotel Indigo locations, this particular hotel simply did not feel up to the standard I’ve come to expect from the brand.
Hotel response
Comment: 13 Aug 2026
Hi sai,
Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with the room conditions and overall design. We appreciate your kind words about our front desk staff and the convenient location. Your comments are invaluable in helping us improve, and we will address these concerns with our team to ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide a stay that meets the high standards you expect from Hotel Indigo.
- The Staff at Hotel Indigo Edinburgh
Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay, particularly with the room conditions and overall design. We appreciate your kind words about our front desk staff and the convenient location. Your comments are invaluable in helping us improve, and we will address these concerns with our team to ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide a stay that meets the high standards you expect from Hotel Indigo.
- The Staff at Hotel Indigo Edinburgh
Family traveller
Comment: 28 Jul 2026
Stayed in: Mar 2026
Charming hotel.
Very central hotel, well-connected, and very nice. The rooms are spacious, the staff is very friendly, and the breakfast is spectacular. It is not for people with mobility issues since it has stairs at the entrance
Hotel response
Comment: 29 Jul 2026
Greetings OlgaPA23,
Thank you very much for choosing to stay with us during your recent trip to Edinburgh, and I am delighted to hear that you enjoyed your experience.
Regards,
Chris Logan
Thank you very much for choosing to stay with us during your recent trip to Edinburgh, and I am delighted to hear that you enjoyed your experience.
Regards,
Chris Logan
Couple
Comment: 12 Jul 2026
Stayed in: May 2026
Tram to the airport right next door. York Place, a fantasy neighborhood.
We stayed 3 nights in Room-201 for our first trip to Edinburgh.
Curious detail: this was not the hotel we booked at first, but we finally chose it for the location-price.
The hotel occupies several typical row houses in the New Town, very representative of the city and well-executed in its interior.
The room seemed a bit small to us compared to the same ones on the evacuation plan, but comfortable and quiet.
Despite the second floor and the passing of the tram, it was not annoying at all.
Mind you, the floor has a certain incline like in so many British hotels where we have stayed: anecdotal XD
A 10/10 breakfast, with hot dishes to choose from served at the table. The little lounge is beautiful, like something out of a movie.
And the staff is very friendly, both at breakfast and the bar as well as at the front desk; our receptionist spoke a little Spanish, a nice welcoming touch. They also have different free maps/brochures to make the most of your visit.
The tram stops right next door [Picardy Place] and takes you directly to the airport or Leith.
Getting to Old Town and Market Street is a 10-minute walk like something out of a movie that I would repeat every day if I could.
Curious detail: this was not the hotel we booked at first, but we finally chose it for the location-price.
The hotel occupies several typical row houses in the New Town, very representative of the city and well-executed in its interior.
The room seemed a bit small to us compared to the same ones on the evacuation plan, but comfortable and quiet.
Despite the second floor and the passing of the tram, it was not annoying at all.
Mind you, the floor has a certain incline like in so many British hotels where we have stayed: anecdotal XD
A 10/10 breakfast, with hot dishes to choose from served at the table. The little lounge is beautiful, like something out of a movie.
And the staff is very friendly, both at breakfast and the bar as well as at the front desk; our receptionist spoke a little Spanish, a nice welcoming touch. They also have different free maps/brochures to make the most of your visit.
The tram stops right next door [Picardy Place] and takes you directly to the airport or Leith.
Getting to Old Town and Market Street is a 10-minute walk like something out of a movie that I would repeat every day if I could.
Hotel response
Comment: 29 Jul 2026
Greetings LosAlvaros,
Thank you very much for such a wonderful review of the hotel, and city, I am very pleased to hear that you enjoyed your time with us!
Regards,
Chris Logan
Thank you very much for such a wonderful review of the hotel, and city, I am very pleased to hear that you enjoyed your time with us!
Regards,
Chris Logan
Group traveller
IL
Comment: 9 Jul 2026
Stayed in: Jul 2026
Pleasant experience overall---good room/sleep and excellent staff
I was traveling with a friend and we had separate rooms and each had very positive experiences. Quiet room with good mattress and linens, immaculately clean-- as was the bathroom, which was spacious and modern. There was no room noise from outside and we slept well. We loved the location as we hiked Arthurs Seat, Calton Hill, and walked back and forth into Old Town. Very quick and easy to walk from Waverly station where the airport bus dropped us off. It was nearby to our Ember bus stop for e4 trip. It was also a quick walk from where Hairy Coo bus tours pick up on Regent road. We visited the nearby pub twice and had great meals, we also had breakfast at hotel every day. Breakfast room was a lovely setting and had many choices at a reasonable price. The staff was exceptional in every way. They helped us store our bags and went above and beyond each time we interacted with them. Our stay was lovely in every way.
Hotel response
Comment: 29 Jul 2026
Greetings TaraBB,
Thank you to you and your friend for choosing to stay with us. I am delighted to hear that you had a wonderful stay, and pleased to hear that our team were exceptional! This is very nice to hear.
We look forward to welcoming you back in the future!
Regards,
Chris Logan
Thank you to you and your friend for choosing to stay with us. I am delighted to hear that you had a wonderful stay, and pleased to hear that our team were exceptional! This is very nice to hear.
We look forward to welcoming you back in the future!
Regards,
Chris Logan
Excellent location
51-59 York Pl, New Town/Broughton, Edinburgh, EH1 3JD, United Kingdom|0.52 km from city centre
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hotel Indigo Edinburgh by IHG: FAQs
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