Casa Valentina

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Fast facts

Check in from:
15:30
Check out before:
12:00
Pets
Pets allowed with an extra charge
Children
Children are welcome at this hotel

Amenities

Air conditioning
Non-smoking
Pets allowed
Fire extinguishers
Smoking areas
Express check-in

More about Casa Valentina

Casa Valentina

Situated within 1.3 km of Palazzo Te and 200 metres of Rotonda di San Lorenzo, Casa Valentina features rooms with air conditioning and a private bathroom in Mantova.

Reviews from
Tripadvisor
Mentioned by travellers
Solo traveller

Comment: 13 May 2025

Stayed in: May 2025

MOST TERRIBLE EXPERIENCE

This is the MOST TERRIBLE experience I have ever had !!! Few days before my trip, i got a message that i could arrive at any time & an entrance code, which was not correct, so I could NOT even ENTER. I called them, sent messages on WhatsApp, sent mails and they have never answered nor contacted me. Even Italians did try to call them without any response. I have heard that so many people got into trouble too.
Solo traveller

Comment: 6 Jan 2025

Stayed in: Jan 2025

Don't go.

Don't go! I had booked on booking a room x the weekend of the Epiphany, I had always reported on booking my arrival time and I had received affirmative, when I arrived the structure was closed I tried to call several times and I did not receive an answer. I asked the guy from the bar next door for information and he told me that tourists had come in the day before and found everything dirty and that they too had not been able to contact the owners. I had to find another facility
Solo traveller

Comment: 9 Aug 2024

Stayed in: Jul 2024

Never answered or showed up, never refunded!

Horrific experience. Solo travellers avoid like the plague.
Basically a scam given I paid via booking.com and was then left outside a locked door for hours ringing and whatsapping and emailing and ringing again to try and check in. Been over two weeks and still waiting for a call back or response to all my messages asking for help, so luckily I did not hold my breath. Still looking for a refund and customer service is basically a robotic response which basically gives the the host contact number. That being the contact number who has yet to answer.
Outside of the money this is truly an awful thing to do to someone, cancelling is one thing but just ignoring someone and leaving them without anywhere to sleep (concert night in Mantova so literally nothing left), horrible person, horrible place.
Solo traveller

Comment: 5 Jan 2024

Stayed in: Jan 2024

Terrible service, not recommended.

Terrible service, the room was only available after 6:00 p.m., the door handle was broken, as was the bathroom faucet, which caused puddles on the floor and a bad smell. The WiFi never worked and it was impossible for them to answer phone calls, no one answered or was interested. Terrible customer service, very poor quality-price ratio. It is better to choose a hotel.
Couple

Comment: 4 Dec 2023

Stayed in: Dec 2023

Very bad experience. They don't have the faintest idea of what a B&B is and how to run it.

Terrible experience.
I was there on Saturday 2 December 2023
Paid 80 euros in advance by bank transfer, contrary to what is written on the website, i.e. 60 euros, since on the weekend, according to them, there is no one in the structure.
I would like to point out that there is no lift in the structure and the stairs are steep. But the owner does not mention the absence of an elevator.
As soon as I arrived on the 3rd floor, I encountered the first problems. Bathroom lights that work intermittently, TV remote control not working as the batteries were oxidized, and to end the evening, the boiler broke down after 2 minutes of hot water. I send a message immediately hoping to receive a response from the owner, but nothing. The next day after having washed myself again with cold water, I go out to have breakfast and then leave the accommodation. Once I leave the facility, I send another message to the owner telling him that I wasn't happy at all, also sending him a photo of the boiler display complete with the error code.
Among other things, I also caught a good flu with cough and cold.
Furthermore, I obviously had breakfast outside at my own expense, not to mention the total absence of a receipt or invoice for the booking.
In other B&Bs in the center of Mantua I pay half the price, I always find perfect accommodation and comforts of all kinds, breakfast included.
Don't be fooled by the word "suite" that appears on the entrance door, it's all appearance, they don't even have the idea of suites.
For the same amount you can stay in a hotel, so you are sure that you have 24-hour assistance.
To conclude, I noticed that they read the messages, but they had neither the education nor the respect to respond.
For my advice stay away from this place.
I definitely won't go back there again.

Very good location

4.1

Via Pescheria 6, Mantova, 46100, Italy|0.56 km from city centre

Check in and check out

Check in from:

15:30

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Important information from the hotel
Please inform Casa Valentina in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Please note that there is no lift in this property. A prepayment deposit via bank transfer or PayPal is required to secure your reservation. The property will contact you after you book to provide any bank transfer instructions. Managed by a private host
Accepted payment methods
This hotel accepts the following payment methods:
card logocard logocard logocard logo

Casa Valentina: FAQs

Casa Valentina is 0.6 km away from Mantova city centre.
Casa Valentina is in Mantova, Italy and is 0.6 km away from Mantova city centre.
At Casa Valentina you can check in from 15:30, and you'll need to check out before 12:00.
No, there isn't any parking available at Casa Valentina. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.
We don’t have any information about restaurants at Casa Valentina, please check with them when booking.