Getfam Hotel and Spa

Name: Getfam Hotel and Spa
Address: Haile Gebreslassie Road, Addis Ababa, 100238, Ethiopia, Addis Ababa, Addis Ababa, 100238, Ethiopia

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Fast facts

Check in from:	14:00
Check out before:	12:00
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about Getfam Hotel and Spa

Getfam Hotel and Spa

Getfam Hotel and Spa offers accommodation in Addis Ababa. The hotel has a terrace and views of the mountains, and guests can enjoy a meal at the restaurant. Free WiFi is offered throughout the property and free private parking is available on site.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 10 Jun 2026

Stayed in: Jun 2026

I will definitely say everything. The stuff was very helpful, professional and knowledgeable basically about everything.
The room was spotless clean, the bed is very comfortable and so on.

Solo traveller

Comment: 26 May 2026

Home away from home

Always a brilliant experience . A home away from home . Special mention the restaurant staff , warm , friendly , caring and very innovative catering food as per taste .

Business traveller

Comment: 18 Apr 2026

Stayed in: Apr 2026

Okay for one night but not for a vacation

Rough staff especially for transit passengers. Very poor food. Shuttle's not on time. Everything has to be reviewed.

Hotel response

Comment: 20 Apr 2026

Dear Abdou,
Greeting from Getfam hotel & SPA!
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear about your experience, particularly regarding the staff interactions, food quality, and shuttle service. This is certainly not the standard we aim to provide, and your comments are very concerning.
Please be assured that we are taking your feedback seriously. We are reviewing the issues you’ve raised with our team, especially around staff conduct and service punctuality, to ensure immediate improvements are made. Your experience as a transit guest should have been smooth and comfortable, and we regret that we fell short.
We would appreciate the opportunity to make this right. If you’re willing, it would be very helpful if you could let us know which department or area the incident occurred in. This will allow us to address the matter appropriately, provide targeted training, and ensure accountability.
Thank you again for bringing this to our attention. We hope to have the opportunity to restore your confidence in us.

Group traveller

Comment: 2 May 2025

Stayed in: Jan 2025

We've been back three times.

We had a group tour of Ethiopia with five flights around the country. When we returned to Addis Ababa, we stayed at the Getfam Hotel. The hotel has a good location, is close to the centre, not very far from the airport, there are numerous shops within walking distance. Returned to the hotel three times, and each time we expected good service, the staff did everything possible, and even more, to make our stay comfortable. When we had an early flight, we were given breakfast two hours before the restaurant opened, and we could also use the free storage room and leave extra items that we wouldn't need on the flight to another part of the country. The only complaint about the rooms, they all needed repairs, we checked into a new room every time, and everyone had flaws. One has very outdated furniture, all shabby, the other has faulty plumbing, the third has a bit of both. But in general, thanks to the service staff, my impression of the hotel is positive.

Anonymous traveller

Comment: 21 Nov 2025

Stayed in: Nov 2025

Staff were excellent. The pool is murky and needs cleaning. Some of the flooring around the pool is loose and is safety hazard. The lift needs maintenance and the doors are not aligned properly. Directional signs are needed inside the lift and parking. Food is excellent and cleanness is good