Jumeirah Al Naseem Dubai
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Tìm hiểu thêm về Jumeirah Al Naseem Dubai
Jumeirah Al Naseem Dubai
Tọa lạc tại Umm Suqeim, Dubai, Jumeirah Al Naseem Dubai cách Khách sạn Burj Al Arab 3 phút đi bộ và cách Souk Madinat Jumeirah 5 phút đi bộ. Resort bãi biển này cách Bãi biển Umm Suqeim 2,6 km và cách Khu trượt tuyết Dubai 3,5 km. Hãy thư giãn tại khu spa phục vụ đầy đủ các liệu pháp và tận hưởng các dịch vụ massage, trị liệu toàn thân và chăm sóc da mặt. Sau khi ngâm mình thư thả ở một trong 5 hồ bơi ngoài trời, bạn có thể thoải mái tắm tại bãi biển riêng. Các dịch vụ, tiện ích khác tại Resort này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và dịch vụ trông trẻ (phụ phí). Có kế hoạch mua sắm cả ngày? Hãy lên ngay những chuyến xe đưa đón miễn phí. Khách có thể thưởng thức món ăn mang phong cách quốc tế tại The Palmery, một trong 8 nhà hàng của Resort hoặc nghỉ lại trong phòng và thưởng thức những bữa ăn ngon với dịch vụ phòng 24 giờ. Thư giãn tạo quầy bar/khu lounge hoặc một trong 3 quán bar trên bãi biển với những ly nước mát. Khách có thể dùng bữa sáng buffet (có phụ phí) từ 6:30 đến 11:30 hàng ngày. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khu vực phục vụ hội thảo, sự kiện tại Resort này bao gồm trung tâm hội nghị và phòng họp. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 430 phòng trang trí khác biệt với minibar và đầu đĩa DVD. Các phòng có ban công riêng. Phòng được trang bị TV LCD 55-inch với các chương trình truyền hình kỹ thuật số để khách giải trí; vá kết nối internet không dây miễn phí giữ bạn luôn kết nối. Các phòng tắm được trang bị bồn tắm và buồng tắm vòi sen riêng, đồ dùng nhà tắm được thiết kế riêng và máy sấy tóc.
UK
Ngày nhận xét: 25 thg 7, 2026
Great stay
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This is my 1st stay at alnaseem but my 4th stay with Jumierah.
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I have booked for a Ocean View Deluxe room online, however in reality I received Upper-floor (4th floor) Deluxe room with lagoon/resort views and an angled partial ocean view (not a direct Ocean View) - see photos for buildings and rooftops occupying much of the foreground. The room itself was comfortable but ordinary despite being a premium category, but the king bed was super comfortable, the bathroom was the highlight (large bathroom, separate shower and bath, double basin, generous storage and powerful shower).
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Fabulous staff:-
Miss Christy from reception for her daily follow up
Miss Anissa (Kenyan) from room dining for her hospitality
Miss Wissal from Marrakech (Internship at Jumeirah) for her warm welcome
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I received a very responsive “WhatsApp assistance” prior to arrival & during my entire stay. The replies were quick and efficient.
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Great stay and will be back to Jumeirah next year.
.
See photos
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 7, 2026
Greetings from Jumeirah Al Naseem!
Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Jumeirah Al Naseem as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.
We are thrilled to read that your overall stay with us was enjoyable. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.
Thank you for choosing Jumeirah Al Naseem.
Kind Regards,
Alyaa Al Bishr
Assistant Leading Quality Manager
Alyaa.albishr@jumeirah.com
Ngày nhận xét: 14 thg 8, 2026
Ngày ở: thg 8 2026
Very disappointing
We arrived at approx 9.30am but out rooms werent ready. We were taken to the Talise Spa to get changed, although the lady on reception asked if we had to take our suitcase in the changing room?!
We went round the pool and was advised reception would call when rooms ready. No one called so I messaged the e butler who advised the rooms were in fact ready.
We had 2 rooms on the 3rd floor overlooking the turtle lagoon. Both rooms were really spacious and had everything we needed.
Breakfast was lovely huge choice and never waited for a table. Some guests were rude with how they spoke to staff. Just no need for it at all. I WANT juice from red apples and 20 chicken nuggets. This was just one of many occasions other guests spoilt our stay. Im still in shock!
The pool area was nice but we much prefer the Al Qasr pool. Plenty of sunloungers, pool staff all so kind & lovely.
What spoilt the pool experience was the feral, rude entitled children! No manners, how they spoke to staff was terrible. A please and thankyou costs nothing!
Housekeeping was amazing, room always spotless.
We had to ring security one night as until 12.20am children staying in the next room running up and the corridors, banging on doors, screaming, shouting, singing. It was disgusting.
We would never stay in Al Naseem again, we have been staying at Jumeirah properties in Dubai for 18 years, over 30 times and this was the worst trip. No welcome card, no thankyou for loyalty no nothing. We spoke to other guests who had not been before but upgraded to a suite with extra benefits. When we checked out we werent even asked about our stay!
We hated being round the pool that much we went to Nobu by the Beach twice at the Royal Atlantis and Playa Pacha at the Five Luxe.
Sundowners was in Blind Tiger, a dark bark with no atmosphere.
In general very disappointing.
Phản hồi từ khách sạn
Ngày nhận xét: 18 thg 8, 2026
Greetings from Jumeirah Al Naseem!
Firstly, I would like to express my sincerest appreciation to you for having chosen Jumeirah Al Naseem as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.
While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively.
It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.
Thank you for choosing Jumeirah Al Naseem.
Kind Regards,
Alyaa Al Bishr
Assistant Leading Quality Manager
Alyaa.albishr@jumeirah.com
Ngày nhận xét: 14 thg 9, 2026
Ngày ở: thg 7 2026
Ngày nhận xét: 3 thg 9, 2026
Ngày ở: thg 9 2026
Great Place
We were glad to meet Andrija who was professional and did his best to make sure our request is accommodated, same goes to Carl as well.
Robert was kind enough and managed our Abra booking smoothly. I recommend the hotel to anyone looking for a great stay in Dubai. Thank you!
Phản hồi từ khách sạn
Ngày nhận xét: 4 thg 9, 2026
Greetings from Jumeirah Al Naseem!
Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Jumeirah Al Naseem as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.
We are thrilled to read that your overall stay with us was enjoyable. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations.
Thank you for choosing Jumeirah Al Naseem.
Kind Regards,
Alyaa Al Bishr
Assistant Leading Quality Manager
Alyaa.albishr@jumeirah.com
RU
Ngày nhận xét: 2 thg 9, 2026
Ngày ở: thg 9 2026
extremely unprofessional staf
There are certainly some positives: the hotel has an excellent location, beautiful surroundings, and the breakfast is very good. Unfortunately, these advantages are overshadowed by the quality of service, which was by far the biggest disappointment of our stay.
The staff were often rude, unhelpful, and completely lacking in customer-oriented service. The Bell Desk was particularly disappointing, and our experience with a staff member named Rubel was especially poor. At a hotel in this price category, you expect professionalism, courtesy, and a genuine desire to help guests. We experienced the opposite.
Another extremely irritating issue was being constantly asked for our room number. It happened everywhere — at entrances and exits, at the pool, when ordering a buggy, and in many other situations. Instead of making you feel like a valued guest, it makes you feel as though you are constantly being checked and questioned.
There were also technical problems with the room. The lights would periodically switch off and then come back on, and the water in the shower did not drain properly. These are basic things that simply should not happen at a luxury hotel charging these prices.
But the main problem is the service and the attitude of the staff. Having stayed at other luxury hotels such as Mandarin Oriental and The Ritz-Carlton, the difference in service standards is enormous. Compared with those hotels, I would rate the staff service at Al Naseem close to zero.
A great location and a good breakfast are simply not enough to justify these prices. For this level of money, guests should receive exceptional service, attention, and comfort. Unfortunately, Al Naseem did not deliver that experience.
Phản hồi từ khách sạn
Ngày nhận xét: 3 thg 9, 2026
Greetings from Jumeirah Al Naseem!
Firstly, I would like to express my sincerest appreciation to you for having chosen Jumeirah Al Naseem as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.
While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively.
It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.
Thank you for choosing Jumeirah Al Naseem.
Kind Regards,
Alyaa Al Bishr
Assistant Leading Quality Manager
Alyaa.albishr@Jumeirah.com
Vị trí xuất sắc
King Salman bin Abdulaziz Al Saud Street, Madinat Jumeirah Resort, Dubai, Jumeirah, 75157, Các tiểu Vương Quốc Ả Rập thống nhất|18,92 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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