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Courtyard Charleston Waterfront

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Thông tin nhanh

Nhận phòng từ:		16:00
Trả phòng trước:		11:00
Thú nuôi		Không cho phép mang theo thú cưng

Tiện nghi

Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Bể bơi
Trung tâm thể dục
Spa

Tìm hiểu thêm về Courtyard Charleston Waterfront

Courtyard Charleston Waterfront

Tọa lạc tại trung tâm Charleston, Courtyard Charleston Waterfront by Marriott cách Nhà máy xay lúa lịch sử và Đại học College of Charleston 5 phút lái xe. Khách sạn cách Trường đại học y phía Nam Carolina 1,6 km và cách The Citadel 2,3 km. Đừng bỏ qua những dịch vụ, tiện nghi thể thao, giải trí tuyệt vời, bao gồm hồ bơi ngoài trời, bồn tắm thủy lực và trung tâm thể dục phục vụ 24 giờ. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và cửa hàng quà tặng/sạp báo. Khách có thể sử dụng dịch vụ xe đưa đón miễn phí trong phạm vi 1 dặm. Khách có thể thưởng thức nhiều món ăn ngon tại nhà hàng hoặc dùng bữa nhẹ ở quán cà phê của Khách sạn. Đập tan cơn khát với đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng nấu theo yêu cầu (có phụ phí) từ 7:00 đến 10:00 hàng ngày. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khách sạn này có 2 phòng họp để phục vụ các chương trình hội thảo, sự kiện. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 179 phòng được trang bị tủ lạnh và lò vi sóng. Khách có thể truy cập internet có dây hoặc không dây miễn phí và giải trí cùng TV màn hình phẳng với các chương trình truyền hình vệ tinh. Phòng tắm riêng có đồ dùng nhà tắm miễn phí và máy sấy tóc. Các tiện nghi phòng bao gồm két bảo mật và bàn, cùng điện thoại với điện thoại nội vùng miễn phí.

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Du lịch với cả gia đình

Ngày nhận xét: 5 thg 7, 2026

Ngày ở: thg 7 2026

Family 4th of July Getaway

I want to preface this review by saying - the price we paid was a Marriott Explore rate (family rate, much cheaper than the standard rate).
We had a 2 queen room. We arrived in Charleston pretty late… around 11pm. Check in went pretty smoothly.
Arrived to the room which was spacious. I know other folks have said this hotel is run down but I didn’t get that vibe from the room. It was very typical of Courtyard standards IMO.
The next morning, we went downstairs to grab breakfast. I would recommend going somewhere else as we did a “build your own bowl” and it did come with half the things it said it would. Those ladies weren’t very friendly so I didn’t press the issue.. just ate my breakfast and moved on.
We spent some time at the pool which was a nice area. The hotel does supply towels for the pool.
They were doing some remodeling while we were there.
We took the shuttle into downtown which was convenient. We opted to Uber back just because it was quicker.
Overall it was good stay. The only thing they really need improvement with is the elevators. They are extremely slow and some lady said she got stuck on one for 45 minutes. We took the stairs most of the time (we were on the 4th floor and there were only 4 floors )

Phản hồi từ khách sạn

Ngày nhận xét: 8 thg 7, 2026

Thank you for choosing to stay with us at Courtyard Charleston Waterfront and for sharing such a thoughtful review. It is rewarding to hear that your arrival experience was seamless and that you found your accommodations comfortable. We are also grateful to know you enjoyed the pool and that our shuttle made exploring the area more convenient during your visit. However, we regret that our breakfast experience and the service provided during that time did not fully meet your expectations. We also appreciate your observations regarding the elevator service and understand how the delays affected your visit. Your comments have been shared with the appropriate teams for review as we continually strive to improve our guest satisfaction at all levels. We sincerely hope to have the pleasure of welcoming you back for a better experience in the future.
Sincerely,
Robert Heilman
General Manager
Du khách ẩn danh

Ngày nhận xét: 4 thg 8, 2026

Ngày ở: thg 8 2026

Everything was in a state of disrepair. The ice machine was leaking. The elevators weren’t working. The patio was being repaired. The paint was chipping front desk. For the experience I had I would’ve expected to pay closer to $100 a night instead of $370 a night. I come to Charleston for work and I won’t return to this hotel.
Du lịch với cả gia đình

Ngày nhận xét: 27 thg 7, 2026

Ngày ở: thg 7 2026

Immediately checked out

This hotel was horrible. My family (with three small children) had wanted a hotel to stay in overnight before flying out of Charleston airport that had a pool for the kids. We arrived and went to the room on the second floor. As soon as the elevator opened, we were hit with a strong musty and moldy smell that made my daughter gag. We went into the room and it was immediately obvious the concrete walls had recently been painted white. The paint fumes made all three of my children and myself dizzy. The room was not cleaned, the bathroom door was broken, and the view from the window was a gross back area of the hotel. Needless to say we checked out right away and found accommodations at Zero George. The only positive thing I can say is that the manager helped my husband to check out and was very nice and did not charge us for the room. The pictures I’ve seen from the hotel online do not reflect what the rooms actually look like! The hotel was nothing like the pictures at all - stay away!

Phản hồi từ khách sạn

Ngày nhận xét: 29 thg 7, 2026

While we are grateful to know our associate was able to assist with your departure and resolve the billing for your stay, we sincerely regret that the condition of your guestroom fell far short of expectations. We understand how concerning it must have been to encounter cleanliness concerns as well as maintenance issues, and a view that did not reflect your expectations. We are especially sorry this experience led you and your family to leave us earlier than expected. This is not the standard we aim to provide; we appreciate your patience. Your comments have been shared with our appropriate teams so these concerns can be thoroughly reviewed and addressed. We hope you will give us another opportunity to provide you with a better experience.
Sincerely,
Robert Heilman
General Manager
Cặp đôi

Ngày nhận xét: 15 thg 7, 2026

Ngày ở: thg 6 2026

Halls and rooms need some TLC

Positives: Demetria (spelling) was great the morning after our first night to help us move to another room. We moved to a King Bedroom which was my first choice and we were very happy with our room - 436. I think Jeremy was the name of the person who assisted us in getting keys and he was very pleasant.
We appreciated the free shuttle and used it. This hotel is not within walking distance to downtown Charleston. The drivers were helpful, knowledgeable and courteous.
The location of the property on the Ashley River and the pool is very lovely. The outdoor deck is also inviting and comfortable. We enjoyed our balcony and rocking chairs. All other amenities in the room were appreciated and comfortable. The room was quiet. We didn't hear a lot of noise in the morning. The staff was friendly and parking convenient
However, the hotel needs updating. The carpet on Floors 2 through 4 needs to be replaced. It has a foul smell. Even though there were attempts to deoderize it, it didn't work. I think moisture from wet folks (kids) from the pool has created this problem but it is very unpleasant.
Checking in could be made easier. Signage in the traffic circle basically states "you can't park here", yet where can we place the car when we make our way up to the check in desk? If you want drivers to park first then check in, that signage should be posted as such. This was confusing.
The electronic key didn't work on our original room. The lock was faulty. Lydia at the front desk was very nice and moved us to another room and gave us new keys. Unfortunately, what we booked was a waterview queen room and what we got was more like a partial water view room in that most of our view was of the courtyard of the building. Room 220. The safe wasn't working and maintenace fixed it.
Luckily we moved to Room 436 the next day but I presume no one told the housekeepers we moved because we did not receive housekeeping for either of the two days we were there. We were fortunate to find late housekeepers and ask for coffee refills on the first night and the second night brought us fresh towels. The handset on our phone didn't work and the desk chair was either broken or missaligned but the room was otherwise lovely. A very nice gentlemen from maintenance brought us a replacement chair.
I truly appreciate the attentiveness of the staff but many things on the property seem to be broken and in need of repair. It appears that after the wear and tear of families with young children and groups of partiers, an update of hallway carpet and refinishing of floors in the rooms (scratches) is in order to bring this up to the typical Marriott standard that we have come to expect.

Phản hồi từ khách sạn

Ngày nhận xét: 16 thg 7, 2026

We are sorry that the beginning of your stay involved several avoidable frustrations. From the maintenance issue you encountered with your room to the missed housekeeping service after your room change, we understand how these issues affected your experience. We also appreciate your comments about the condition of the hallway carpet. While we're pleased our team responded when these issues were brought to their attention, we recognize they should not have interrupted your stay in the first place. On a positive note, we are glad that you appreciated our location and the complimentary shuttle. We were also happy to learn that you appreciated the service you received throughout your visit. We'll be sure to share your kind recognition with the associates you mentioned.
Thank you for taking the time to provide such thoughtful and balanced feedback. Your observations have been shared with our leadership team as we continue to review opportunities to improve both the condition of the property and the overall guest experience. We hope to have the opportunity to welcome you back for the seamless stay you expected.
Sincerely,
Robert Heilman
General Manager
Du khách ẩn danh

Ngày nhận xét: 5 thg 7, 2026

Ngày ở: thg 7 2026

Wonderful stay. Comfortable bed. Nice pool and sitting area. Great view. Bar/food options on premises.

Vị trí

3,9

35 Lockwood Dr, Charleston, 29401, Hoa Kỳ|2,82 km từ trung tâm thành phố

Nhận phòng và trả phòng

Nhận phòng từ:

16:00

Trả phòng trước:

11:00

Thông tin nên biết

Thú nuôi

Không cho phép mang theo thú cưng

Thông tin quan trọng về thành phố
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Courtyard Charleston Waterfront: Câu hỏi thường gặp

Courtyard Charleston Waterfront cách trung tâm Charleston 2.8 km.
Courtyard Charleston Waterfront nằm tại Charleston, Hoa Kỳ; cách trung tâm Charleston 2.8 km.
Courtyard Charleston Waterfront cho phép nhận phòng từ 16:00 và yêu cầu trả phòng trước 11:00.
Có, Courtyard Charleston Waterfront có điểm đỗ xe.
Có, Courtyard Charleston Waterfront có nhà hàng.