Kia Peng Lily Suites KL by Empire
+ 154
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Bể bơi
Trung tâm thể dục
Quầy lễ tân 24 giờ
Tìm hiểu thêm về Kia Peng Lily Suites KL by Empire
Kia Peng Lily Suites KL by Empire
Nằm ở trung tâm Kuala Lumpur, Kia Peng Lily Suites KL by Empire có trung tâm thể dục, khu vườn, Wi-Fi miễn phí, cùng chỗ đậu xe riêng miễn phí cho khách lái xe.
Đánh giá từ 
Du lịch theo nhóm
Ngày nhận xét: 29 thg 6, 2025
It’s overall a good place to stay at , near to the city center and the price was great .. I tried to check out after 11am and it was a nightmare. You can’t even get down without spending 20 minutes. I had to use the stairs for around 10 floors. 
Du khách ẩn danh
Ngày nhận xét: 28 thg 2, 2026
Ngày ở: thg 2 2026
In my room, there is a closed in between door. This in between door is a locked entrance to another room, for other tourists. This in between door is very thin, you can hear everything. And I mean everything.
The contact person I had for this room is friendly and questions, requests, remarks I made with WhatsApp, were answered and solved immediately. However, 3 to 4 staff members at the front desk, sitting and looking bored, no (fake) smiling, is a doubtful
The contact person I had for this room is friendly and questions, requests, remarks I made with WhatsApp, were answered and solved immediately. However, 3 to 4 staff members at the front desk, sitting and looking bored, no (fake) smiling, is a doubtful
Du khách ẩn danh
Ngày nhận xét: 9 thg 2, 2026
Ngày ở: thg 2 2026
Well let me begin with don't stay here. The price seems inticing but the service is awful for 4 star hotel
Upon arriving at the concierge, I approached the rep at the right next to the elevator. Didnt get a name since they don't even have name tags and she asked for my booking. So I show her the Expedia booking and she tells me that I have to call my agent for the booking. So being as confused as I am, I ask her why I have to call expedia? I thought the booking was all sorted as Ive already paid. She then rudely tells me that I have to call Expedia for the booking at which point anothrr rep looks at my phone and just tells me rudely again 'go sit down'
So I sit down and eventually after 5 mins a gentleman appears and says he will call my agent (still dont know why they keep saying agent) and eventually sees my booking and says 'oh you're all booked already, ok' then proceeds to check me in. He doesnt send anyone with me to show me my room and just tells me where to go and i get to my room.
Then, around 1am, I hear my door opening. I wake up and shout and rush at the intruder when they say 'im the hotel manager' and as confused again as I was, I ask what he's doing in my room at 1am? He says I'm in the wrong room. I ask 'how is that possible when the keycode i entered on the door pad worked' he states 'all the rooms use the same code on this floor' and says im in 8a but i came to 8b and its my fault. He blamed me when nobody showed me up to my room. I repeat, they use same c
Upon arriving at the concierge, I approached the rep at the right next to the elevator. Didnt get a name since they don't even have name tags and she asked for my booking. So I show her the Expedia booking and she tells me that I have to call my agent for the booking. So being as confused as I am, I ask her why I have to call expedia? I thought the booking was all sorted as Ive already paid. She then rudely tells me that I have to call Expedia for the booking at which point anothrr rep looks at my phone and just tells me rudely again 'go sit down'
So I sit down and eventually after 5 mins a gentleman appears and says he will call my agent (still dont know why they keep saying agent) and eventually sees my booking and says 'oh you're all booked already, ok' then proceeds to check me in. He doesnt send anyone with me to show me my room and just tells me where to go and i get to my room.
Then, around 1am, I hear my door opening. I wake up and shout and rush at the intruder when they say 'im the hotel manager' and as confused again as I was, I ask what he's doing in my room at 1am? He says I'm in the wrong room. I ask 'how is that possible when the keycode i entered on the door pad worked' he states 'all the rooms use the same code on this floor' and says im in 8a but i came to 8b and its my fault. He blamed me when nobody showed me up to my room. I repeat, they use same c
Du khách ẩn danh
Ngày nhận xét: 20 thg 7, 2025
Ngày ở: thg 7 2025
Hotel staff wanted nothing to do with our booking. Obviously it was a privately owned unit. No tea or coffee but a pod machine was available. Lifts take ages. But the views were magnificent.Expedia accused us of missing the checkout time and threatened us with additional charges. Would have been good if they had asked nicely first as we could easily prove we left on time instead o going straight to threats
Cặp đôi
Ngày nhận xét: 29 thg 6, 2025
The Hotel is excellent. But the hotel managing by “PURPLE ORCHID” it won’t be worse than that. What we booked they haven’t provide any services. They mentioned they provide room service but when I check the receptionist, they don’t provide. It’s a mistake and he mentioned room service means it’s room cleaning by housekeeping. Okay then I ask when do you do the room cleaning, and he mentioned it’s in every 3 days, we were there for 5 nights and nobody shows up. I booked that hotel because it’s mentioned there is room service. Which means I can order food to room. That’s how I knew as I’m a hotelier in ultra luxury resort. And he’s teaching me wow 👏🏽. Totally unexpected and worst service I’ve ever got, in fact it’s not a service it’s just that I paid the bed only :/.
Vị trí rất đẹp
8, Jalan Kia Peng 33-11, Kuala Lumpur, 50450, Malaysia|0,82 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
Thông tin nên biết
Không cho phép mang theo thú cưng
Nghiêm cấm mang sầu riêng, măng cụt vào khách sạn.
Có hiệu lực từ ngày 1 tháng 1 năm 2024, công dân nước ngoài vào Malaysia phải điền vào Thẻ nhập cảnh kỹ thuật số Malaysia (MDAC) thông qua cổng thông tin nhập cư Malaysia.
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Kia Peng Lily Suites KL by Empire: Câu hỏi thường gặp
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