Super Hotel Yokohama Kannai
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 10:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
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Tìm hiểu thêm về Super Hotel Yokohama Kannai
Super Hotel Yokohama Kannai
Super Hotel Yokohama Kannai cung cấp chỗ nghỉ 3 sao tại thành phố Yokohama, cách Tháp Yokohama Marine 1 km và cách Vườn Sankeien 5 km. Nơi nghỉ này cách Sân vận động Yokohama 400 m, cách Công viên Yamashita 700 m và cách Hikawamaru 1 km.
Đánh giá từ 
Du khách ẩn danh
Ngày nhận xét: 21 thg 5, 2026
Ngày ở: thg 5 2026
The hotel was clean, tidy and comfortable with staff who were helpful. The rooms were small, but adequate with all the amenities you would expect, and breakfast is included. But its greatest assets are price and location. Yokohama Park is just across the road, while Chinatown is quite literally just round the corner. Both Yamashita Park and Yokohama station are only short a short walk away. Ideal for one night stays.
Du khách ẩn danh
Ngày nhận xét: 27 thg 6, 2026
Ngày ở: thg 6 2026
The room is clean and the staffs are very friendly
Du lịch với cả gia đình
Ngày nhận xét: 8 thg 1, 2025
Ngày ở: thg 1 2025
Super Hotel Yokohama？ Don't Be Fooled!
To sum it up, the one star I give is solely for the amenities and hardware provided by the hotel chain. Beyond those basic offerings, this hotel doesn't even deserve a single star.
I stayed at the Super Hotel Yokohama on January 2nd, 2025. During this trip, we stayed at various hotel chains like Toyoko Inn, Comfort Hotel, and Dormy Inn. We've also been to Yokohama many times. Super Hotel Yokohama is by far the worst Japanese hotel I have ever experienced.
I often see people in online travel communities, especially those with mainly Asian travelers, sharing their experiences at Super Hotel, praising things like the pillow selections, face masks, and the delicious Japanese breakfast. However, I'm a member of Comfort Hotel, Toyoko Inn, and Hilton Honors, so I usually stick with those chains. This was my first time staying at Super Hotel. Due to its high online ratings, I had high expectations.
I heard they have an alcohol and beverage area available until 8pm. Since we arrived around 7:45pm, I let my kids and friend settle in the lounge area to enjoy some drinks while I checked in. But my friend later told me that the staff seemed very anxious and kept tidying up the beverage area. In the end, he didn't even get a chance to have a single drink, not even water. Apparently, by 8:03pm, the entire area was cleared and closed, leaving only the water dispenser.
Breakfast was an absolute nightmare! Breakfast is served until 9:30am. I went down at 8:30am, and the entire lobby was full of people queuing for the restaurant. Seeing that they offered takeaway boxes, we immediately decided to have the kids eat in the room while the adults waited in line. However, when the staff handed me the boxes, they kept reminding me not to take them out of the hotel. It was just a simple bento box with a few side dishes and a pickled plum on rice. They acted as if they were worried we were going to take advantage of them. We had the kids eat upstairs because the lobby was still packed with 20-30 people waiting. It was ridiculous that we were treated like we were going to steal the bento boxes, especially since they were worse than the discounted ones you find in supermarkets during off-peak hours.
Moreover, when we finally got a table, several of the hot food trays were almost empty, with just scraps of food left, and the large rice cooker was completely empty. While queuing for food, I saw the staff refill the rice cooker twice with a small bowl of rice, which was enough for only two people before it was empty again. You want to know how the food tasted? Everything I managed to get was cold, hard, and tasteless. It was awful; we felt like a bunch of beggars. This place was worse than a two-star hotel in Malaysia.
You might think this was due to the holiday season or staff shortages. However, I stayed at Toyoko Inn the night before and Comfort Hotel two nights prior. They both had only two staff members handling the breakfast service, with similar dining areas and a comparable number of guests, but there were no such issues. This situation should never have happened, and the hotel cannot shirk its responsibility. The number of breakfast guests is completely predictable.
You think that was the worst part? No! The previous night, when we tried to park our car, they told us it was too big for their parking lot and directed us to a partnered parking lot. Most hotels in Japan have a 10am checkout time, which we understand. This hotel also stated that there was no need to check out at the front desk and we could just leave. However, when we left our room with all our luggage and three kids, I didn't want to wait outside in the cold wind. We went to the lobby area and saw that the restaurant was being cleaned, so we asked if we could wait there while my husband got the car. We wouldn't interfere with the cleaning. Their answer was "no." They said it was 10am and we needed to leave the hotel premises immediately!
It was outrageous. My husband couldn't believe they wouldn't even let us wait inside for him to bring the car around. We wasted over an hour on breakfast and barely ate anything, which cut into our checkout time. Now, I wasn't even allowed to stay indoors and wait for the car. I've never encountered such treatment, not in Japan, Southeast Asia, or the US! It felt like they were basically saying, "Get out of our hotel the moment it's 10am."
Even now, after leaving Japan and starting another vacation in Malaysia, I'm still in disbelief. This is the Super Hotel that everyone raves about??? I get furious just thinking about it, and I feel so guilty towards my friends who traveled with us. We paid a hundred dollars per room per night, and this is the quality we received.
I sincerely advise anyone considering this hotel: If your budget is tight, go to the Comfort Hotel Yokohama. It's cheaper, under $80, and the service and breakfast are far superior. If you have a bigger budget, go to the Hilton Yokohama. For under $150, you'll be satisfied. But if you want to experience what it's like to pay for misery, then Super Hotel is definitely the perfect choice.
I stayed at the Super Hotel Yokohama on January 2nd, 2025. During this trip, we stayed at various hotel chains like Toyoko Inn, Comfort Hotel, and Dormy Inn. We've also been to Yokohama many times. Super Hotel Yokohama is by far the worst Japanese hotel I have ever experienced.
I often see people in online travel communities, especially those with mainly Asian travelers, sharing their experiences at Super Hotel, praising things like the pillow selections, face masks, and the delicious Japanese breakfast. However, I'm a member of Comfort Hotel, Toyoko Inn, and Hilton Honors, so I usually stick with those chains. This was my first time staying at Super Hotel. Due to its high online ratings, I had high expectations.
I heard they have an alcohol and beverage area available until 8pm. Since we arrived around 7:45pm, I let my kids and friend settle in the lounge area to enjoy some drinks while I checked in. But my friend later told me that the staff seemed very anxious and kept tidying up the beverage area. In the end, he didn't even get a chance to have a single drink, not even water. Apparently, by 8:03pm, the entire area was cleared and closed, leaving only the water dispenser.
Breakfast was an absolute nightmare! Breakfast is served until 9:30am. I went down at 8:30am, and the entire lobby was full of people queuing for the restaurant. Seeing that they offered takeaway boxes, we immediately decided to have the kids eat in the room while the adults waited in line. However, when the staff handed me the boxes, they kept reminding me not to take them out of the hotel. It was just a simple bento box with a few side dishes and a pickled plum on rice. They acted as if they were worried we were going to take advantage of them. We had the kids eat upstairs because the lobby was still packed with 20-30 people waiting. It was ridiculous that we were treated like we were going to steal the bento boxes, especially since they were worse than the discounted ones you find in supermarkets during off-peak hours.
Moreover, when we finally got a table, several of the hot food trays were almost empty, with just scraps of food left, and the large rice cooker was completely empty. While queuing for food, I saw the staff refill the rice cooker twice with a small bowl of rice, which was enough for only two people before it was empty again. You want to know how the food tasted? Everything I managed to get was cold, hard, and tasteless. It was awful; we felt like a bunch of beggars. This place was worse than a two-star hotel in Malaysia.
You might think this was due to the holiday season or staff shortages. However, I stayed at Toyoko Inn the night before and Comfort Hotel two nights prior. They both had only two staff members handling the breakfast service, with similar dining areas and a comparable number of guests, but there were no such issues. This situation should never have happened, and the hotel cannot shirk its responsibility. The number of breakfast guests is completely predictable.
You think that was the worst part? No! The previous night, when we tried to park our car, they told us it was too big for their parking lot and directed us to a partnered parking lot. Most hotels in Japan have a 10am checkout time, which we understand. This hotel also stated that there was no need to check out at the front desk and we could just leave. However, when we left our room with all our luggage and three kids, I didn't want to wait outside in the cold wind. We went to the lobby area and saw that the restaurant was being cleaned, so we asked if we could wait there while my husband got the car. We wouldn't interfere with the cleaning. Their answer was "no." They said it was 10am and we needed to leave the hotel premises immediately!
It was outrageous. My husband couldn't believe they wouldn't even let us wait inside for him to bring the car around. We wasted over an hour on breakfast and barely ate anything, which cut into our checkout time. Now, I wasn't even allowed to stay indoors and wait for the car. I've never encountered such treatment, not in Japan, Southeast Asia, or the US! It felt like they were basically saying, "Get out of our hotel the moment it's 10am."
Even now, after leaving Japan and starting another vacation in Malaysia, I'm still in disbelief. This is the Super Hotel that everyone raves about??? I get furious just thinking about it, and I feel so guilty towards my friends who traveled with us. We paid a hundred dollars per room per night, and this is the quality we received.
I sincerely advise anyone considering this hotel: If your budget is tight, go to the Comfort Hotel Yokohama. It's cheaper, under $80, and the service and breakfast are far superior. If you have a bigger budget, go to the Hilton Yokohama. For under $150, you'll be satisfied. But if you want to experience what it's like to pay for misery, then Super Hotel is definitely the perfect choice.
Du khách ẩn danh
Ngày nhận xét: 28 thg 6, 2026
Ngày ở: thg 6 2026
Excellent!
Khác
Ngày nhận xét: 25 thg 9, 2024
Ngày ở: thg 9 2024
Our stay at Super Hotel.
Clean n well maintained property, staff is very courteous n friendly, good breakfast spread n check in n Check out process is extremely good n automated, it's a budget friendly place to stay n on the main road. Would definitely prefer coming back.
Vị trí rất đẹp
Naka-ku, Yamashita-cho 195-1, Yokohama, 231-0023, Kanto, Nhật Bản|0,4 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
10:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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Super Hotel Yokohama Kannai: Câu hỏi thường gặp
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