Eko hiša-Eco House Na Razpotju
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 11:00 |
Tiện nghi
Tìm hiểu thêm về Eko hiša-Eco House Na Razpotju
Eko hiša-Eco House Na Razpotju
Nằm ở Solčava, cách Turizem Na Kmetiji Lenar 5 phút đi bộ, Eko hiša-Eco House Na razpotju cung cấp chỗ nghỉ có khu vườn, chỗ đậu xe riêng miễn phí, sân hiên và nhà hàng.
UK
Ngày nhận xét: 4 thg 8, 2026
Ngày ở: thg 8 2026
Stunning setting, wonderful staff.
Ngày nhận xét: 4 thg 7, 2026
Ngày ở: thg 7 2026
Very disappointing!
For several years, our family has been returning to this hotel and restaurant and recommending it enthusiastically to friends, colleagues, and anyone looking for a special place to stay or dine. In fact, last year we even brought friends with us because we have always spoken so highly of the experience here.
That is why today’s experience was particularly disappointing.
I arrived with my son for dinner and was informed, in a rather demonstrative manner, that we would not be fully served because we were not hotel guests. What made the situation even more difficult to understand was that a British couple arrived shortly after us, received full service, enjoyed their meal, and then left by car. They clearly did not appear to be staying at the hotel either.
What disappointed me most was not the refusal itself, but the way it was handled. As someone who does not argue, raise my voice, or create scenes, I simply felt unwelcome and embarrassed in front of my child.
The restaurant was far from busy. There were only a few occupied tables around us, most of which appeared to be occupied by guests enjoying wine, desserts, pancakes, or light meals. There was certainly no visible issue with capacity.
Over the years, we have noticed a clear pattern. Whenever the owner is present, everything runs flawlessly. The atmosphere is warm, the service is professional, and guests genuinely feel valued. Unfortunately, when she is not there, the standards seem to change dramatically. Today left us with the impression that serving customers was simply viewed as an inconvenience rather than an opportunity.
Perhaps the most unfortunate consequence is that we had been seriously considering spending a full week at the hotel this October together with friends. Following today’s experience, that idea is completely off the table. It is difficult to justify choosing a place where loyal returning customers can be treated this way.
I am writing this review not out of anger, but out of genuine disappointment. It takes years to build loyalty and trust, but only one evening to lose them. I sincerely hope management takes this feedback seriously, because this hotel and restaurant are capable of much better than what we experienced today.
Ngày nhận xét: 1 thg 9, 2025
Ngày ở: thg 8 2025
Fabulous homemade food
Ngày nhận xét: 9 thg 10, 2023
Ngày ở: thg 9 2023
Great hotel away from the hustle and bustle
I can only recommend the hotel. Arrive by car.
I'd be happy to come back :)
Ngày nhận xét: 19 thg 10, 2021
Ngày ở: thg 10 2021
Relaxing
Vị trí tuyệt vời
Logarska dolina 14, Solčava, 3335, Slovenia|5,86 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
11:00
Thông tin nên biết
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