Servatur Riosol
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Dịch vụ đưa đón sân bay
Bể bơi
Trung tâm thể dục
Quầy lễ tân 24 giờ
Tìm hiểu thêm về Servatur Riosol
Servatur Riosol
Servatur Riosol có hồ bơi ngoài trời, trung tâm thể dục, khu vườn và sân hiên ở Puerto Rico de Gran Canaria. Chỗ nghỉ này có các tiện nghi như nhà hàng, quầy lễ tân 24 giờ và máy ATM, cùng với Wi-Fi miễn phí.
Đánh giá từ 
Cặp đôi
Ngày nhận xét: 2 thg 9, 2026
Ngày ở: thg 8 2026
Just a lovely holiday!
Today is my last day here. I’ve had a lovely holiday. This hotel has lots of lovely attributes. I’ve been self catering so can’t comment on the restaurant facilities but my room has a few wee bits and bobs I didn’t expect it to have. There is shower gel, shampoo, washing up liquid, a tea towel and a sponge for cleaning the dishes. All of which I’ve always had to purchase myself on past holidays ( even on an all inclusive basis). The hotel is beautiful, as are the rooms. Certainly it’s a bit tricky to find your room in the first instance but once you get your bearings it’s all sorted. The views from all rooms are fabulous. As a self catering guest there is a snack bar beside the main restaurant which has a nice choice for lunches and the staff are very attentive and welcoming. Would I visit again? Yes, without hesitation. It’s high up on the mountainside and it’s a real challenge to get downtown on foot but the taxis are very regular at the nearby shopping centre at a cost of €8-9 per journey. Thank you to the staff for making my stay so enjoyable.
Phản hồi từ khách sạn
Ngày nhận xét: 3 thg 9, 2026
Dear Sally,
Thank you for your wonderful review and for giving us an excellent rating. We are truly delighted to know that your stay at Servatur Riosol Hotel was a lovely holiday experience.
We are especially glad that you appreciated the thoughtful amenities in your room, the beautiful views, and the attentive service at the snack bar. It is also great to hear that you would visit again without hesitation.
We understand that the location on the mountainside can be challenging, and we appreciate your helpful advice about the taxis and the nearby shopping centre.
Should you wish to share any further comments, please feel free to contact us directly at guestexperience.riosol@servatur.com.
We hope to have the pleasure of welcoming you back in the future.
Kind regards,
Servatur Riosol Hotel
Thank you for your wonderful review and for giving us an excellent rating. We are truly delighted to know that your stay at Servatur Riosol Hotel was a lovely holiday experience.
We are especially glad that you appreciated the thoughtful amenities in your room, the beautiful views, and the attentive service at the snack bar. It is also great to hear that you would visit again without hesitation.
We understand that the location on the mountainside can be challenging, and we appreciate your helpful advice about the taxis and the nearby shopping centre.
Should you wish to share any further comments, please feel free to contact us directly at guestexperience.riosol@servatur.com.
We hope to have the pleasure of welcoming you back in the future.
Kind regards,
Servatur Riosol Hotel
Du lịch với cả gia đình
Ngày nhận xét: 19 thg 4, 2026
Ngày ở: thg 4 2026
Sceptical after booking but we had the best time.
We were sceptical about the holiday, as after we booked a lot of negative reviews started coming in with almost no positives. But it was a last minute booking so we had to go or lose the money....
However! As a family of 4 we had an amazing time. Our flight was delayed by 2 hours so we didn't arrive to the hotel until midnight, the receptionist was happy, chatty and friendly. As we had missed dinner, he handed us a bag of sandwiches and water. The sandwiches were pretty dry but the gesture was appreciated.
Room was basic was everything we needed for a good night's sleep every day.
Had an issue with the shower flooding on our first day, but called reception and they sent someone to sort it straight away. Issue resolved within 10 minutes from us calling.
Lift worked most days, there were a couple of days where only one worked but can't even complain about that really.
We were all inclusive, food was lovely, and there were meals or snacks available nearly all day. Do not take food out from the restaurant at snack time! We did a couple of days as others did so we assumed it was ok, then on the last day we got called back by a member of staff and told no! We didnt realise he was calling us at first so kept walking and he ran to stop us.
Cocktails were watery unless you paid for a premium one but they were only about €5 I think, so we treated ourselves a few times.
Always sunbeds available, pool was lovely and warm. Entertainment on every evening. Pool games and sports during the day every day.
We were in room 3060 which is in floor 1, reception, pool etc floor 4, but even when the lift wasn't working, getting from our room to the restaurant wasn't horrendous (my partner has arthritis in his knees and said as a one off he was ok but if that was everyday he wouldn't have been able to do it).
Maids came 5 out of the 7 days. Which is exactly what I had read somewhere that they should do. Always saw staff cleaning and doing things like painting to keep the place looking fresh. It does need upgrading here and there but there was nothing that prevented us having a great holiday.
Views were beautiful, is definitely book again, partner would but he'd just make sure he wore a knee support next time - bought one and he kept forgetting
However! As a family of 4 we had an amazing time. Our flight was delayed by 2 hours so we didn't arrive to the hotel until midnight, the receptionist was happy, chatty and friendly. As we had missed dinner, he handed us a bag of sandwiches and water. The sandwiches were pretty dry but the gesture was appreciated.
Room was basic was everything we needed for a good night's sleep every day.
Had an issue with the shower flooding on our first day, but called reception and they sent someone to sort it straight away. Issue resolved within 10 minutes from us calling.
Lift worked most days, there were a couple of days where only one worked but can't even complain about that really.
We were all inclusive, food was lovely, and there were meals or snacks available nearly all day. Do not take food out from the restaurant at snack time! We did a couple of days as others did so we assumed it was ok, then on the last day we got called back by a member of staff and told no! We didnt realise he was calling us at first so kept walking and he ran to stop us.
Cocktails were watery unless you paid for a premium one but they were only about €5 I think, so we treated ourselves a few times.
Always sunbeds available, pool was lovely and warm. Entertainment on every evening. Pool games and sports during the day every day.
We were in room 3060 which is in floor 1, reception, pool etc floor 4, but even when the lift wasn't working, getting from our room to the restaurant wasn't horrendous (my partner has arthritis in his knees and said as a one off he was ok but if that was everyday he wouldn't have been able to do it).
Maids came 5 out of the 7 days. Which is exactly what I had read somewhere that they should do. Always saw staff cleaning and doing things like painting to keep the place looking fresh. It does need upgrading here and there but there was nothing that prevented us having a great holiday.
Views were beautiful, is definitely book again, partner would but he'd just make sure he wore a knee support next time - bought one and he kept forgetting
Phản hồi từ khách sạn
Ngày nhận xét: 20 thg 4, 2026
Dear Karen,
Thank you for your good rating and for sharing such a detailed and honest review of your stay. We are delighted to hear that despite your initial scepticism, you and your family had an amazing time.
We are pleased that you found the receptionist friendly and helpful upon your late arrival, and that the gesture of sandwiches and water was appreciated. It is also good to know that the issue with the shower flooding was resolved quickly and efficiently by our team.
We are glad that you enjoyed the all-inclusive food, the warm pool, the availability of sunbeds, the daily activities, and the evening entertainment. Your comments about the beautiful views and the hard work of our staff, including the ongoing maintenance and cleaning, are also very much appreciated.
We take note of your feedback regarding the dry sandwiches, the watery cocktails, and the confusion about taking food out from the restaurant at snack time. We apologise for any inconsistency in how this rule was communicated and will address this with our restaurant team.
Regarding the lifts and the stairs, we understand that the layout of the hotel can be challenging, especially for your partner with arthritis. We are sorry for any discomfort caused, and we appreciate your honest advice for future guests.
If you would like to share any further details about your stay or provide your booking information, please feel free to contact us at guestexperience.riosol@servatur.com
We are so glad that you would book again, and we hope to welcome you and your family back in the future.
Servatur Riosol Hotel
Thank you for your good rating and for sharing such a detailed and honest review of your stay. We are delighted to hear that despite your initial scepticism, you and your family had an amazing time.
We are pleased that you found the receptionist friendly and helpful upon your late arrival, and that the gesture of sandwiches and water was appreciated. It is also good to know that the issue with the shower flooding was resolved quickly and efficiently by our team.
We are glad that you enjoyed the all-inclusive food, the warm pool, the availability of sunbeds, the daily activities, and the evening entertainment. Your comments about the beautiful views and the hard work of our staff, including the ongoing maintenance and cleaning, are also very much appreciated.
We take note of your feedback regarding the dry sandwiches, the watery cocktails, and the confusion about taking food out from the restaurant at snack time. We apologise for any inconsistency in how this rule was communicated and will address this with our restaurant team.
Regarding the lifts and the stairs, we understand that the layout of the hotel can be challenging, especially for your partner with arthritis. We are sorry for any discomfort caused, and we appreciate your honest advice for future guests.
If you would like to share any further details about your stay or provide your booking information, please feel free to contact us at guestexperience.riosol@servatur.com
We are so glad that you would book again, and we hope to welcome you and your family back in the future.
Servatur Riosol Hotel
Cặp đôi
Ngày nhận xét: 5 thg 9, 2026
Ngày ở: thg 9 2026
ROBBING CLEANERS
Would not travel to risol again 300 euro worth of stuff robbed by cleaners from our locked apartment. Items including prescription medication which is extremely dangerous for me to miss! When we confronted reception they said theyd look into it.
After a whole 10 hours we still hadnt heard anything from reception, and they refused to help. hotel manager refused to help or offer any assistance we ended up traveling to the police station to make a statement. We lost 2 days of our holidays due to this and the hotel was nothing but unprofessional and denied accountability.
THE MEDICATION WAS LEFT BESIDE MY BED. If i had not packed spares i would have ended up in hospital for the rest of vacation!
DO NOT STAY HERE THEY ARE ROBBERS AND EXTREMELY UNPROFESSIONAL
After a whole 10 hours we still hadnt heard anything from reception, and they refused to help. hotel manager refused to help or offer any assistance we ended up traveling to the police station to make a statement. We lost 2 days of our holidays due to this and the hotel was nothing but unprofessional and denied accountability.
THE MEDICATION WAS LEFT BESIDE MY BED. If i had not packed spares i would have ended up in hospital for the rest of vacation!
DO NOT STAY HERE THEY ARE ROBBERS AND EXTREMELY UNPROFESSIONAL
Cặp đôi
Ngày nhận xét: 4 thg 9, 2026
Ngày ở: thg 8 2026
Rio hotel
Location is at the very top off a mountian so if you have and disabilitys i wouldnt recoment this hotel but the veiws were beautiful. Atmosphere was very chilled out and every one speeks and is friendly tho the bar staff were a little moody at times.rooms had no aircon and two fans insted they blew warm air at you l it was very hard to sleep being asmatic this caused me to struggle we also didnt have a balcney or any were to sit out side are room as it was just a we walk way into are room the showers were grubby also and water ended tp all over the place. Value was a little expance as we got there with having no aircon and a lot off stuff supposex to be all inclusive there wasnt a great selection off drinks you get the cheapest off every thing and have to pay for every thing elce also the upper pool charged 25 euro per person to lye from 11 to 6 it was not included in the all inclusive package any thing to squezze exta money out off you they done it.
Cặp đôi
Ngày nhận xét: 2 thg 9, 2026
Ngày ở: thg 9 2026
Very good
The activity and animations team (Alex) was amazing they kept everyone happy and engaged with us and tried even when he found it hard was a pleasure to have him during the day, during water sports and activities at night time. A pleasure to have him as a friend and part of the holiday
Phản hồi từ khách sạn
Ngày nhận xét: 3 thg 9, 2026
Dear Marcos,
Thank you for your excellent rating and for your kind review. We are truly delighted to know that you had a very good experience at Servatur Riosol Hotel.
We are especially grateful for your words about Alex from the activity and animation team. Knowing that he kept everyone happy and engaged, and that his efforts made your holiday more enjoyable, means a great deal to us. We will make sure to share your compliments with him personally.
Should you wish to share any further comments, please feel free to contact us directly at guestexperience.riosol@servatur.com
We hope to have the pleasure of welcoming you back in the future.
Kind regards,
Servatur Riosol Hotel
Thank you for your excellent rating and for your kind review. We are truly delighted to know that you had a very good experience at Servatur Riosol Hotel.
We are especially grateful for your words about Alex from the activity and animation team. Knowing that he kept everyone happy and engaged, and that his efforts made your holiday more enjoyable, means a great deal to us. We will make sure to share your compliments with him personally.
Should you wish to share any further comments, please feel free to contact us directly at guestexperience.riosol@servatur.com
We hope to have the pleasure of welcoming you back in the future.
Kind regards,
Servatur Riosol Hotel
Vị trí rất đẹp
C. Isla de Lobos, 1, Mogán, Puerto Rico, 35130, Tây Ban Nha|0,28 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
Thông tin nên biết
Không cho phép mang theo thú cưng
Xin lưu ý rằng theo Sắc lệnh Hoàng gia 933/2021, có hiệu lực từ ngày 1 tháng 2 năm 2025, các khách sạn ở Tây Ban Nha có thể yêu cầu cung cấp một số thông tin cá nhân nhất định khi nhận phòng, bao gồm nhưng không giới hạn ở thông tin nhận dạng, địa chỉ, email và số điện thoại đối với khách từ 14 tuổi trở lên, cũng như bằng chứng về mối quan hệ với trẻ vị thành niên dưới 14 tuổi.
Vui lòng liên hệ với khách sạn để tìm hiểu thêm về việc yêu c ầu giường phụ.
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