Myhotel Cmyk@Ratchada
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
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Tìm hiểu thêm về Myhotel Cmyk@Ratchada
Myhotel Cmyk@Ratchada
Located in Huai Khwang, a neighborhood in Bangkok, Myhotel CMYK Ratchada is in a shopping district and near a metro station. Erawan Shrine and Victory Monument are notable landmarks, and travelers looking to shop may want to visit Terminal 21 Shopping Mall and Pratunam Market. Looking to enjoy an event or a game? See what's going on at Rajamangala National Stadium or IMPACT Arena. This smoke-free hotel features a restaurant, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite. Myhotel CMYK Ratchada offers 114 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Bangkok hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
Ngày nhận xét: 25 thg 2, 2025
Phản hồi từ khách sạn
Ngày nhận xét: 6 thg 3, 2025
At our hotel, we strive to do the best for our guests and are constantly improving our service standards to ensure that we provide the best for you. We look forward to welcoming you back to our hotel soon.
Best regards,
My Hotel CMYK @Ratchada
Ngày nhận xét: 4 thg 2, 2025
Upon checking in, I was horrified to find two dead cockroaches in the corner of the room. I informed the housekeeper, who removed them, but I didn’t think much of it at the time. However, when I returned to my room at 10:40 PM, I was greeted with an even more disturbing sight: multiple baby cockroaches crawling around the room.
I immediately went to the reception to request a room change, but I was told no other rooms were available. When I asked for a refund so I could book elsewhere, I was flatly rejected. The only solution they offered was to spray insect repellent to kill the cockroaches, which was completely unacceptable. Killing the cockroaches would not solve the underlying hygiene issue, and I could not possibly feel safe or comfortable staying in such a room.
After much back-and-forth, I was finally moved to an upgraded room at around 1am. However, even this room had issues: the bedsheet was stained, the floor was very dirty, and the shower drain was clogged. The next day, I was asked to move back to my original room, which added to the inconvenience and stress. When I spoke to the manager at the reception, they allowed me to stay in the upgraded room and promised a deep cleaning. While the deep cleaning improved the room’s condition, it was shocking that such measures were necessary in the first place.
On day 3, I experienced yet another issue. While showering, two bees came out from the side door, which was both alarming and dangerous. This incident added to my growing list of concerns and made my stay even more uncomfortable.
Throughout this ordeal, the hotel staff showed a complete lack of accountability and customer care. Despite my repeated requests for a refund or a proper resolution, I was met with indifference and excuses. The only person who tried to help was Monica G from Trip, who went above and beyond to assist me. Unfortunately, even her efforts were not enough to resolve the situation with the hotel.
This experience was far below the standard I expected from a hotel with a 4.3/5 rating. The lack of cleanliness, poor customer service, and refusal to take responsibility for the issues were shocking and unprofessional. I would strongly advise anyone considering this hotel to think twice before booking.
Ngày nhận xét: 16 thg 1, 2025
The bathroom had sections in the wall which were cut out and led to the mosquitos flying into the actual bedroom, which was ridiculous as it disturbed my sleep and I got terrible bites, and had a flight to catch at 6am. So be careful opening the window in the suit room.
Breakfast wasn’t a buffet and a set menu to select from which had 5 options and low quality processed ham and meat. Not how you want to start your day but hey.
Phản hồi từ khách sạn
Ngày nhận xét: 18 thg 1, 2025
ขอขอบคุณที่สละเวลาเพื่อแบ่งปันความคิดเห็นเกี่ยวกับการเข้าพักโรงแรม My Hotel CMYK@Ratchada ครั้งล่าสุดกับเรา เราต้องขออภัยในความไม่สะดวกที่คุณได้รับ ฉันต้องขอโทษอย่างจริงใจสำหรับเรื่องที่เก เราจะนำเหตุการณ์ครั้งนี้ไปแก้ไขโดยไม่ให้เกิดขึ้นอีกในอนาคต และเราหวังว่าการมาเยี่ยมเยือน ในครั้งถัดไปของท่านจะเป็นที่น่าพอใจที่ดีกว่าเดิม
ขอแสดงความนับถือ
My Hotel CMYK@Ratchada
Ngày nhận xét: 15 thg 6, 2025
Ngày nhận xét: 18 thg 5, 2025
I thought it had done a transformation and a renovation to the level ground of the hotel and the reception and all. But as for the rooms, it’s has not been renovated all upgraded.
The aircons are not working fine.
Vị trí
225, 4 Pracha Rat Bamphen 5 Alley, Bangkok, Huai Khwang, 10310, Thái Lan|9,3 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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