Courtyard Melbourne Flagstaff Gardens
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Tìm hiểu thêm về Courtyard Melbourne Flagstaff Gardens
Courtyard Melbourne Flagstaff Gardens
Nằm tại vị trí thuận tiện ở Melbourne, Courtyard by Marriott Melbourne Flagstaff Gardens cung cấp các phòng có điều hòa, trung tâm thể dục, Wi-Fi miễn phí và sân hiên. Chỗ đậu xe riêng có thể được sắp xếp với một khoản phụ phí.
Ngày nhận xét: 9 thg 2, 2026
Ngày ở: thg 1 2026
Courtyard one week stay.
Phản hồi từ khách sạn
Ngày nhận xét: 24 thg 6, 2026
Thank you for taking the time to share such a thoughtful review of your stay at Courtyard by Marriott Melbourne Flagstaff Gardens.
I’m delighted to hear you had a great visit while in Melbourne for the Australian Open—what a fantastic time to experience the city. It’s especially pleasing to know that our team helped you feel welcome and supported, from assisting with directions to navigating the free trams, through to ensuring a smooth and comfortable stay.
I’m so glad you enjoyed the cleanliness and comfort of the hotel, along with our breakfast offering and convenient location. Being close to great dining options, transport, and the CBD is something our guests really value, and it’s wonderful to see that reflected in your experience.
Thank you again for your kind words and for recognising the efforts of our team—they will be thrilled to know they made you feel at home. We very much look forward to welcoming you back on your next visit to Melbourne.
Warm regards,
Scott Breen
General Manager
Courtyard by Marriott Melbourne Flagstaff Gardens
Ngày nhận xét: 1 thg 8, 2026
Ngày ở: thg 7 2026
Good location, facilities and team
The rooms are spacious, well appointed, and feature a large walk-in shower. Although I didn’t have the opportunity to use the hotel facilities, there is so much to see and do right on the doorstep that it wasn’t really necessary.
The hotel is just a short walk from the Queen Victoria Market, which is well worth a visit, and only a few minutes from a free City Circle tram stop. In reality, most attractions are within walking distance, but using the trams adds a bit of fun to the experience. St Kilda Beach is also easily accessible, around 20–25 minutes away.
Overall, a very pleasant stay with an excellent location and a friendly, welcoming team. I would happily stay here again.
Ngày nhận xét: 15 thg 7, 2026
Ngày ở: thg 7 2026
Hotel with a great location!
Phản hồi từ khách sạn
Ngày nhận xét: 29 thg 7, 2026
Ngày nhận xét: 5 thg 7, 2026
Ngày ở: thg 7 2026
Solid product with some nice touches
Phản hồi từ khách sạn
Ngày nhận xét: 29 thg 7, 2026
AU
Ngày nhận xét: 21 thg 5, 2026
Ngày ở: thg 5 2026
Okay
On the last two occasions I stayed (3 nights each) my room service meals were not as ordered (standard menu no changes) and I had to call reception to advise = wait time = cold food :(
On the last visit in May 2026, my room was not restocked with t-bags/milk etc even after 3 days.
I can only hope the experience improves as I do have to stay here regularly.
The location is good-10 minutes stroll to the nearest Cole’s and bottlo. A few Asian and Italian eateries nearby.
Phản hồi từ khách sạn
Ngày nhận xét: 24 thg 6, 2026
Thank you for your continued loyalty to Courtyard by Marriott Melbourne Flagstaff Gardens over the past few years—I truly appreciate you taking the time to share your experience.
It’s wonderful to hear that our team has consistently made a positive impression and that you enjoy the convenience of our location. That said, I’m genuinely concerned to read about the challenges you’ve experienced during your recent stays, particularly with room service accuracy, response times, and housekeeping attention to detail.
This is certainly not the experience we aim to deliver, and I’m sorry that we have fallen short on multiple occasions. Your feedback around meals not being prepared as ordered, delays leading to cold food, and the lack of replenishment in your room are all being taken seriously and will be addressed with the team to ensure we improve consistency and follow-through.
I’m also disappointed to hear that we haven’t been able to meet your room preferences despite your requests. While we can’t always guarantee specific rooms, we should absolutely be doing a better job of recognising and prioritising the preferences of our returning guests.
We value your ongoing business and the trust you place in us when you stay. Please be assured we are focused on improving these areas so that your future visits are seamless and enjoyable.
Should you be open to it, I would welcome the opportunity to connect with you directly ahead of your next stay to ensure everything is well prepared. Please do reach out directly, scott.breen@courtyard.com
Warm regards,
Scott Breen
General Manager
Courtyard by Marriott Melbourne Flagstaff Gardens
Vị trí xuất sắc
50 Batman St, Melbourne, West Melbourne, 3003, Úc|1,07 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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