Montresor Hotel Tower
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 10:30 |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
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Montresor Hotel Tower
Khách sạn Montresor Hotel Tower 4 sao trang nhã này nằm cách thành phố Verona và Hồ Garda 15 phút lái xe. Nơi nghỉ này cung cấp chỗ ở hiện đại cũng như bữa sáng tự chọn phong phú với các món mặn và ngọt.
Ngày nhận xét: 19 thg 8, 2026
Ngày ở: thg 8 2026
Excellent hotel ideal for the family
Phản hồi từ khách sạn
Ngày nhận xét: 20 thg 8, 2026
Grazie infinite per la tua splendida recensione!
Siamo felici che il Montresor Hotel Tower sia risultato eccellente e ideale per la tua famiglia.
Ci fa piacere che tu abbia trovato la camera pulita e confortevole e che la colazione sia abbondante e adatta anche per intolleranti.
Le tue parole ci incoraggiano a mantenere alti i nostri standard.
Non vediamo l'ora di darti nuovamente il benvenuto per un altro soggiorno all'insegna del comfort e della praticità. A presto!
Un caro saluto,
Lo Staff Montresor
Ngày nhận xét: 18 thg 8, 2026
Ngày ở: thg 8 2026
Service cleanliness and breakfast are top-notch
Clean and well-kept rooms
Courtesy and professionalism
Breakfast in terms of quantity and quality is a 10+
Ngày nhận xét: 6 thg 8, 2026
Ngày ở: thg 7 2026
I'd also like to add, that if you need help with planning a day in Verona, ask for Kimberly! She made us an amazing day plan around Verona with hidden gems! :)
Ngày nhận xét: 23 thg 7, 2026
Great stay for 4
Phản hồi từ khách sạn
Ngày nhận xét: 23 thg 7, 2026
What a joy to read your wonderful review!
We're thrilled that you enjoyed your stay and that our location served as an ideal base for visiting Gardaland, Sirmione, and the surrounding areas.
It’s great to hear you found the hotel very clean and appreciated the ample free parking.
We’re very glad that you enjoyed our international breakfast buffet.
We would love to welcome you back for another satisfying stay!
Best regards,
Montresor Staff
Ngày nhận xét: 19 thg 7, 2026
Ngày ở: thg 7 2026
Disappointing experience
However, for a hotel at this price point, we were very disappointed by the lack of basic amenities. There were no bathrobes, slippers, kettle, or iron in the room. When we asked about ironing facilities, we were directed to a small room on the ground floor that looked like an under-stairs storage area. It contained an old steamer, which frequently broke down. As a result, there were queues every morning with guests waiting to steam their clothes. The alternative was the hotel’s laundry service, which charged €10.40 to iron a single dress.
The air conditioning was also poorly designed. The unit is positioned at floor level, leaving the floor uncomfortably cold while the rest of the room remained far too warm.
We also ordered breakfast through room service. Unfortunately, the food arrived cold because it was transported uncovered on a trolley through the lift and along the corridors to our room. The coffee was cold, the scrambled eggs had dried out on top, and the bacon was cold as well.
While the hotel is clean and the rooms are comfortable, the lack of expected amenities and the poor room service were disappointing, especially considering the price. Sadly, I would not choose to stay here again.
Phản hồi từ khách sạn
Ngày nhận xét: 20 thg 7, 2026
Thank you for taking the time to share such detailed feedback.
We’re glad you found the hotel clean, and that the rooms and beds were comfortable, but we’re truly sorry for the shortcomings you experienced.
Regarding the in-room irons, we have removed them to comply with safety regulations. To assist our guests, we offer a professional laundry service (with an extra charge based on the garments). Alternatively, as you mentioned, we are happy to provide a clothes steamer free of charge, which can be used in our designated area near the reception.
Regarding the air conditioning, we appreciate your note and will review the climate control so that guests can enjoy a comfortable temperature throughout the room. Our reception team is available 24/7 to assist with any adjustments.
Your feedback regarding room service is very unusual for us, but we will certainly share it with our team to ensure our standards are met. Finally, regarding breakfast, this is typically one of our most highly praised services, and we regret that it did not meet your expectations on this occasion.
We’re grateful for your positive remarks about cleanliness and space, and we take your feedback seriously as we strive to improve.
We hope you’ll give us another chance to provide a stay that better aligns with your expectations.
Best regards,
Montresor Staff
Vị trí rất đẹp
Via A. Mantegna, 30, Bussolengo, 37012, Ý|0,78 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
10:30
Thông tin nên biết
Cho phép mang theo thú cưng có thu phí
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