Holiday Inn Express - Fulda by IHG
+ 87
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Quầy lễ tân 24 giờ
Nhà hàng
Khu vực không hút thuốc
Tìm hiểu thêm về Holiday Inn Express - Fulda by IHG
Holiday Inn Express - Fulda by IHG
Tọa lạc ở Fulda, cách Schlosstheater Fulda 15 phút đi bộ, Holiday Inn Express - Fulda by IHG cung cấp chỗ nghỉ có phòng chờ chung, chỗ đậu xe riêng, sân hiên và quầy bar.
Đánh giá từ 
Cặp đôi
Ngày nhận xét: 17 thg 7, 2026
Ngày ở: thg 7 2026
Good hotel, which we would book again
Holiday Inn Express Fulda
(Bardostraße 4, 36041 Fulda, Germany)
The following purely subjective review is based on the price-performance ratio:
The hotel booking was made via a travel portal at a special price.
-Arrival:
The arrival was by car.
Tip: You might be better off using the ROSENGARTEN parking garage to the side of the hotel's main entrance, on the other side of the street, since the hotel's underground garage was much more expensive. From this parking garage to the reception, it is only about 200 meters. For "unloading suitcases," you could drive almost right up to the front door of the Holiday Inn.
-Reception:
A very nice, humorous receptionist ensured a quick check-in. In general, the entire staff was very friendly and customer-oriented.
-Guest structure:
International clientele. Hotel language: German and English.
-Accommodation:
Quiet double room on the 4th floor. The floor-to-ceiling window could only be opened a crack. It was darkened using fabric curtains.
Living area:
Heavy self-closing entrance door. Access with electronic room key card. Very comfortable double bed (with two optional additional pillows/pillow menu). To the left and right of the bed, there were 2 power outlets and 2 reading lights each. Some power outlets in the room had additional USB ports.
Further room amenities:
- Room safe free of charge and very easy to operate
- Room telephone
- Flat-screen TV
- Relatively quiet air conditioning
- Hair dryer
- Ironing board
- Iron
- Electric kettle (condition like new). 4 tea bags (peppermint and black tea) were provided on a micro-tray with 2 coffee cups for complimentary use.
- Approx. 2-meter-high full-length mirror.
- Small table with high-back armchair and footstool.
Noise level in the room and nighttime quiet:
Very quiet room. The air conditioning fan and the bathroom ventilation were also relatively quiet. During the day and at night, no noise whatsoever could be heard from the neighboring rooms. The noise level (measured, for example, at 1:30 a.m. in the early morning), despite the window being open, was a maximum of 25 dB (according to smartphone app). That was very quiet! This was only topped by the Fulda monastery church with 18 dB in the interior.
WI-FI:
Free Wi-Fi with simple login. With a smartphone app, I was able to determine the following connectivity in the booked room:
Download 9.95 to 10.31 Mbit/s
Upload 13.57 to 12.39 Mbit/s
I would describe this as a sufficiently fast network connection. Streaming TV movies was possible without dropouts.
Bathroom:
Level-access shower area without a step.
Cleanliness/Hygiene:
The bathroom and living area seemed exceptionally clean to me. There were some signs of wear on the room carpet.
Room service:
Daily room service did not come automatically. You had to order it one day in advance at the reception or hang a sign on the outside of the door handle.
-Disadvantages of the room/complaints:
There was relatively little storage space/storage compartments available. The nightstands to the right and left of the bed were minimalist and therefore only very limited in their use. Tip: It would be better to bring your own extra clothes hangers.
It wasn't until the third day that we ordered room cleaning service for the first time the day before. Unfortunately, they forgot to empty the full trash can in the bathroom, and there were no new bath towels or hand towels either. However, at the reception, we were immediately handed the necessary towels after our complaint.
Hotel bar:
Here we were served by a very friendly server.
-Breakfast:
Spacious dining area with a high volume of guests even in the early morning hours. A lot of children. Some were running through the restaurant, shouting with joy. In my opinion, however, there was no excessively loud noise atmosphere in the breakfast room (60 to 72 dB according to a smartphone app at 7:40 AM).
Picnic bags were provided upon request. There was fresh fruit. In my opinion, the machine-dispensed orange juice took some getting used to. The machine-dispensed "Cafe Creme" was recommended. Overall, the breakfast was completely sufficient and fine in terms of quantity and quality.
(Bardostraße 4, 36041 Fulda, Germany)
The following purely subjective review is based on the price-performance ratio:
The hotel booking was made via a travel portal at a special price.
-Arrival:
The arrival was by car.
Tip: You might be better off using the ROSENGARTEN parking garage to the side of the hotel's main entrance, on the other side of the street, since the hotel's underground garage was much more expensive. From this parking garage to the reception, it is only about 200 meters. For "unloading suitcases," you could drive almost right up to the front door of the Holiday Inn.
-Reception:
A very nice, humorous receptionist ensured a quick check-in. In general, the entire staff was very friendly and customer-oriented.
-Guest structure:
International clientele. Hotel language: German and English.
-Accommodation:
Quiet double room on the 4th floor. The floor-to-ceiling window could only be opened a crack. It was darkened using fabric curtains.
Living area:
Heavy self-closing entrance door. Access with electronic room key card. Very comfortable double bed (with two optional additional pillows/pillow menu). To the left and right of the bed, there were 2 power outlets and 2 reading lights each. Some power outlets in the room had additional USB ports.
Further room amenities:
- Room safe free of charge and very easy to operate
- Room telephone
- Flat-screen TV
- Relatively quiet air conditioning
- Hair dryer
- Ironing board
- Iron
- Electric kettle (condition like new). 4 tea bags (peppermint and black tea) were provided on a micro-tray with 2 coffee cups for complimentary use.
- Approx. 2-meter-high full-length mirror.
- Small table with high-back armchair and footstool.
Noise level in the room and nighttime quiet:
Very quiet room. The air conditioning fan and the bathroom ventilation were also relatively quiet. During the day and at night, no noise whatsoever could be heard from the neighboring rooms. The noise level (measured, for example, at 1:30 a.m. in the early morning), despite the window being open, was a maximum of 25 dB (according to smartphone app). That was very quiet! This was only topped by the Fulda monastery church with 18 dB in the interior.
WI-FI:
Free Wi-Fi with simple login. With a smartphone app, I was able to determine the following connectivity in the booked room:
Download 9.95 to 10.31 Mbit/s
Upload 13.57 to 12.39 Mbit/s
I would describe this as a sufficiently fast network connection. Streaming TV movies was possible without dropouts.
Bathroom:
Level-access shower area without a step.
Cleanliness/Hygiene:
The bathroom and living area seemed exceptionally clean to me. There were some signs of wear on the room carpet.
Room service:
Daily room service did not come automatically. You had to order it one day in advance at the reception or hang a sign on the outside of the door handle.
-Disadvantages of the room/complaints:
There was relatively little storage space/storage compartments available. The nightstands to the right and left of the bed were minimalist and therefore only very limited in their use. Tip: It would be better to bring your own extra clothes hangers.
It wasn't until the third day that we ordered room cleaning service for the first time the day before. Unfortunately, they forgot to empty the full trash can in the bathroom, and there were no new bath towels or hand towels either. However, at the reception, we were immediately handed the necessary towels after our complaint.
Hotel bar:
Here we were served by a very friendly server.
-Breakfast:
Spacious dining area with a high volume of guests even in the early morning hours. A lot of children. Some were running through the restaurant, shouting with joy. In my opinion, however, there was no excessively loud noise atmosphere in the breakfast room (60 to 72 dB according to a smartphone app at 7:40 AM).
Picnic bags were provided upon request. There was fresh fruit. In my opinion, the machine-dispensed orange juice took some getting used to. The machine-dispensed "Cafe Creme" was recommended. Overall, the breakfast was completely sufficient and fine in terms of quantity and quality.
Phản hồi từ khách sạn
Ngày nhận xét: 18 thg 7, 2026
Dear Reisefox1_,
Thank you very much for taking the time to write such a detailed and thoughtful review of your stay with us. We are delighted to know that you enjoyed your overall experience and would choose Holiday Inn Express Fulda again.
It is especially rewarding to read your kind words about our friendly team and the warm welcome you received at reception. We will be sure to share your compliments with our colleagues, as positive feedback like yours is a wonderful motivation for the entire team.
We are also pleased that you appreciated the comfort and quietness of your room, the cleanliness, the in-room amenities, and the quality of our breakfast. It is great to hear that these aspects contributed to a relaxing and enjoyable stay.
At the same time, thank you for pointing out the areas where we can improve. We sincerely apologize for the oversight during the room service on your third day, particularly regarding the bathroom bin and the replacement of towels. We are glad that our reception team was able to assist you promptly, and your comments will be shared with our housekeeping team to help us improve our service.
We also appreciate your constructive suggestions regarding the storage space in the room and the parking options. Feedback like yours is invaluable as it helps us better understand our guests' experiences and identify opportunities for improvement.
It was a pleasure to have you as our guest, and we truly look forward to welcoming you back whenever your travels bring you to Fulda.
Kind regards,
Front Office Team
Holiday Inn Express Fulda
Thank you very much for taking the time to write such a detailed and thoughtful review of your stay with us. We are delighted to know that you enjoyed your overall experience and would choose Holiday Inn Express Fulda again.
It is especially rewarding to read your kind words about our friendly team and the warm welcome you received at reception. We will be sure to share your compliments with our colleagues, as positive feedback like yours is a wonderful motivation for the entire team.
We are also pleased that you appreciated the comfort and quietness of your room, the cleanliness, the in-room amenities, and the quality of our breakfast. It is great to hear that these aspects contributed to a relaxing and enjoyable stay.
At the same time, thank you for pointing out the areas where we can improve. We sincerely apologize for the oversight during the room service on your third day, particularly regarding the bathroom bin and the replacement of towels. We are glad that our reception team was able to assist you promptly, and your comments will be shared with our housekeeping team to help us improve our service.
We also appreciate your constructive suggestions regarding the storage space in the room and the parking options. Feedback like yours is invaluable as it helps us better understand our guests' experiences and identify opportunities for improvement.
It was a pleasure to have you as our guest, and we truly look forward to welcoming you back whenever your travels bring you to Fulda.
Kind regards,
Front Office Team
Holiday Inn Express Fulda
Du lịch theo nhóm
Ngày nhận xét: 7 thg 8, 2026
Ngày ở: thg 6 2026
Group booking checked in incorrectly
We were there in June from Corpus Christi until the following Sunday with 14 people. I had made the booking as an SGV group directly with HolidayInn Fulda.
It was a group booking for 8 rooms. This was cancellable up to 30 days before departure. Approx. 10 days before arrival, the SGV paid the invoice. Additionally, I had booked 2 double rooms. These were as a reserve, in case more registrations had come in. I had booked these 2 rooms through my private contact. The rooms could be cancelled free of charge on the day of arrival. We arrived on 06/04/26 with 14 people. A few days earlier, I had sent a participant list including room assignments upon request from the hotel.
Checking in was somewhat chaotic, as the service employee initially did not want to check me and my husband into the group booking. I told him several times in front of witnesses that the group is complete and that we all must be checked into the group booking. The 2 reserve rooms must be canceled. I had already canceled one room online the day before. After we had then checked in, I asked emphatically again whether everything was now checked in correctly and whether the 2 reserve rooms were now canceled. The service employee answered this with yes. We enjoyed our stay there. When checking out, I asked again whether everything was settled. This question was also answered in the affirmative. About a week after our departure, we received an additional charge for our stay. For one thing, an unoccupied room from the group booking was charged as a no-show. For another, one of the reserve rooms was charged additionally, as these had a higher room rate. This is an internal error that we have nothing to do with. Furthermore, we could not have prevented that at all. We had apparently been booked into the wrong room without our knowledge. Of course we tried to resolve this, but without success. Two phone calls as well as extensive email correspondence led to nothing. An email to the complaints department of the IGH or Holiday Inn also led to nothing. It is a real shame that this beautiful trip gets a bitter aftertaste because of this.
It was a group booking for 8 rooms. This was cancellable up to 30 days before departure. Approx. 10 days before arrival, the SGV paid the invoice. Additionally, I had booked 2 double rooms. These were as a reserve, in case more registrations had come in. I had booked these 2 rooms through my private contact. The rooms could be cancelled free of charge on the day of arrival. We arrived on 06/04/26 with 14 people. A few days earlier, I had sent a participant list including room assignments upon request from the hotel.
Checking in was somewhat chaotic, as the service employee initially did not want to check me and my husband into the group booking. I told him several times in front of witnesses that the group is complete and that we all must be checked into the group booking. The 2 reserve rooms must be canceled. I had already canceled one room online the day before. After we had then checked in, I asked emphatically again whether everything was now checked in correctly and whether the 2 reserve rooms were now canceled. The service employee answered this with yes. We enjoyed our stay there. When checking out, I asked again whether everything was settled. This question was also answered in the affirmative. About a week after our departure, we received an additional charge for our stay. For one thing, an unoccupied room from the group booking was charged as a no-show. For another, one of the reserve rooms was charged additionally, as these had a higher room rate. This is an internal error that we have nothing to do with. Furthermore, we could not have prevented that at all. We had apparently been booked into the wrong room without our knowledge. Of course we tried to resolve this, but without success. Two phone calls as well as extensive email correspondence led to nothing. An email to the complaints department of the IGH or Holiday Inn also led to nothing. It is a real shame that this beautiful trip gets a bitter aftertaste because of this.
Phản hồi từ khách sạn
Ngày nhận xét: 8 thg 8, 2026
Liebe Renate,
vielen Dank für Ihre ausführliche Rückmeldung und die Schilderung des Sachverhalts.
Wir bedauern die entstandenen Unannehmlichkeiten. Wir prüfen den Vorgang derzeit intern und werden den Sachverhalt entsprechend nachvollziehen.
Vielen Dank für Ihr Verständnis und Ihre Geduld.
Mit freundlichen Grüßen
Ihr Holiday Inn Express Fulda Team
vielen Dank für Ihre ausführliche Rückmeldung und die Schilderung des Sachverhalts.
Wir bedauern die entstandenen Unannehmlichkeiten. Wir prüfen den Vorgang derzeit intern und werden den Sachverhalt entsprechend nachvollziehen.
Vielen Dank für Ihr Verständnis und Ihre Geduld.
Mit freundlichen Grüßen
Ihr Holiday Inn Express Fulda Team
Cặp đôi
Ngày nhận xét: 1 thg 7, 2026
Ngày ở: thg 6 2026
Ideal hotel for a city trip
The Holiday Inn hotel is very centrally located.
In just a few minutes, guests can reach downtown.
The amenities and breakfast were also very good.
In just a few minutes, guests can reach downtown.
The amenities and breakfast were also very good.
Phản hồi từ khách sạn
Ngày nhận xét: 6 thg 7, 2026
Lieber Bernd S,
vielen Dank für Ihr Besuch bei uns in Fulda.
Wir freuen uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt zufrieden waren.
Wir würden uns sehr freuen Sie wieder bei uns willkommen heißen zu dürfen.
Jenny Helmer
Front Desk & Reservation Executive
vielen Dank für Ihr Besuch bei uns in Fulda.
Wir freuen uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt zufrieden waren.
Wir würden uns sehr freuen Sie wieder bei uns willkommen heißen zu dürfen.
Jenny Helmer
Front Desk & Reservation Executive
Cặp đôi
Ngày nhận xét: 15 thg 6, 2026
Ngày ở: thg 6 2026
Very centrally located, would gladly return
Modern, clean small rooms that are very functional.
Small bathroom with enough storage space.
Good breakfast.
Tables in the breakfast area are spaced far apart so that one can converse undisturbed. Also very large tables for groups.
Very friendly staff.
Rooms at the back are very quiet.
We missed a place to store T-shirts; we left them with other small items in the suitcase.
Small bathroom with enough storage space.
Good breakfast.
Tables in the breakfast area are spaced far apart so that one can converse undisturbed. Also very large tables for groups.
Very friendly staff.
Rooms at the back are very quiet.
We missed a place to store T-shirts; we left them with other small items in the suitcase.
Phản hồi từ khách sạn
Ngày nhận xét: 16 thg 6, 2026
Liebe/r B9Ati,
vielen Dank, dass Sie sich die Zeit genommen haben uns Ihr Feedback zu senden,
Es freut uns sehr zu Lesen, dass Sie eine schöne Zeit bei uns verbringen konnten.
Über ein Wiedersehen würden wir uns sehr freuen.
Jenny Helmer
Front Desk & Reservation Executive
vielen Dank, dass Sie sich die Zeit genommen haben uns Ihr Feedback zu senden,
Es freut uns sehr zu Lesen, dass Sie eine schöne Zeit bei uns verbringen konnten.
Über ein Wiedersehen würden wir uns sehr freuen.
Jenny Helmer
Front Desk & Reservation Executive
Cặp đôi
Ngày nhận xét: 25 thg 5, 2026
Ngày ở: thg 5 2026
Disappointing
Disappointing stay at this hotel during Pentecost. We were here for 2 nights. After the first night, the room was not cleaned, even though we had left before 12 PM and had placed the sign requesting room cleaning on the door. At least we received 2 fresh towels at the reception after our return around 6 PM, but it was not possible to request them by phone; we had to go there in person. Although we had asked the reception the night before to order a taxi to the train station for 8:45 AM the next day, this seems to have been forgotten. We were then informed at the reception after check-out that no taxi had been ordered. We then had to walk to the train station with our luggage to avoid missing the train. Since this hotel is quite far from the train station compared to all hotels in Fulda, it was not very pleasant. We did not find the service here to be very professional. Moreover, we noticed a musty smell in the hallway on the 2nd floor throughout our stay. Overall, despite the friendliness of the staff, it was a disappointing stay, especially as an IHG Club member. Everything deserves 5 stars except our room, which deserves 2 stars.
Phản hồi từ khách sạn
Ngày nhận xét: 26 thg 5, 2026
Lieber simontrost,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit Ihrem Aufenthalt über Pfingsten mit uns zu teilen.
Es tut uns sehr leid, dass wir Ihre Erwartungen in mehreren Punkten nicht erfüllen konnten. Insbesondere die ausgebliebene Zimmerreinigung trotz entsprechender Kennzeichnung, die Schwierigkeiten bei der Kommunikation mit der Rezeption sowie das offensichtlich nicht erfolgte Taxi-Arrangement entsprechen keinesfalls unserem eigenen Serviceanspruch – gerade auch gegenüber unseren IHG One Rewards Mitgliedern.
Wir verstehen sehr gut, wie ärgerlich die Situation am Abreisetag für Sie gewesen sein muss, insbesondere unter Zeitdruck und mit Gepäck auf dem Weg zum Bahnhof. Dafür möchten wir uns ausdrücklich entschuldigen.
Umso mehr danken wir Ihnen für die positive Erwähnung der Freundlichkeit unseres Teams. Ihr Feedback hilft uns dabei, unsere internen Abläufe gezielt zu verbessern und solche Versäumnisse künftig zu vermeiden.
Wir würden uns freuen, wenn Sie uns trotz dieser enttäuschenden Erfahrung künftig noch einmal die Gelegenheit geben, Sie von einem deutlich besseren Aufenthalt zu überzeugen.
Jenny Helmer
Front Desk & Reservation Executive
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit Ihrem Aufenthalt über Pfingsten mit uns zu teilen.
Es tut uns sehr leid, dass wir Ihre Erwartungen in mehreren Punkten nicht erfüllen konnten. Insbesondere die ausgebliebene Zimmerreinigung trotz entsprechender Kennzeichnung, die Schwierigkeiten bei der Kommunikation mit der Rezeption sowie das offensichtlich nicht erfolgte Taxi-Arrangement entsprechen keinesfalls unserem eigenen Serviceanspruch – gerade auch gegenüber unseren IHG One Rewards Mitgliedern.
Wir verstehen sehr gut, wie ärgerlich die Situation am Abreisetag für Sie gewesen sein muss, insbesondere unter Zeitdruck und mit Gepäck auf dem Weg zum Bahnhof. Dafür möchten wir uns ausdrücklich entschuldigen.
Umso mehr danken wir Ihnen für die positive Erwähnung der Freundlichkeit unseres Teams. Ihr Feedback hilft uns dabei, unsere internen Abläufe gezielt zu verbessern und solche Versäumnisse künftig zu vermeiden.
Wir würden uns freuen, wenn Sie uns trotz dieser enttäuschenden Erfahrung künftig noch einmal die Gelegenheit geben, Sie von einem deutlich besseren Aufenthalt zu überzeugen.
Jenny Helmer
Front Desk & Reservation Executive
Vị trí rất đẹp
Bardostraße 4, Fulda, Innenstadt, 36041, Đức|1,17 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
12:00
Thông tin nên biết
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Holiday Inn Express - Fulda by IHG: Câu hỏi thường gặp
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