Residence Inn by Marriott Bromont
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Thông tin nhanh
Nhận phòng từ: | 16:00 |
|---|---|
Trả phòng trước: | 11:00 |
Tìm hiểu thêm về Residence Inn by Marriott Bromont
Residence Inn by Marriott Bromont
Tọa lạc ở Bromont, cách Club de Golf du Vieux Village 4.1 km, Residence Inn by Marriott Bromont cung cấp chỗ nghỉ có hồ bơi ngoài trời, chỗ đậu xe riêng, trung tâm thể dục và nhà hàng. Có quầy bar, chỗ nghỉ nằm cách Palace de Granby 16 km. Du khách có thể thưởng thức đồ uống tại bar thức ăn nhẹ. Các phòng ở khách sạn được trang bị máy pha cà phê. Tại Residence Inn by Marriott Bromont, mỗi phòng đều có điều hòa và phòng tắm riêng. Khách tại chỗ nghỉ có thể thưởng thức bữa sáng kiểu lục địa. Khách tại Residence Inn by Marriott Bromont sẽ có thể tận hưởng các hoạt động ở trong Bromont và khu vực xung quanh, như trượt tuyết. Thành thạo tiếng Anh và tiếng Pháp, đội ngũ nhân viên tại lễ tân luôn sẵn lòng hỗ trợ khách vào bất kỳ thời điểm nào trong ngày. Khách sạn cách Vườn thú Granby 19 km và Fort Debrouillard 39 km.
Ngày nhận xét: 17 thg 7, 2026
Ngày ở: thg 7 2026
Surprising new gem
The hotel is new, modern and really clean. You can either park for $15 underground or free just outside the large parking lot. The eating areas indoors and outdoors are fabulous. My only complaint is it only has 2 elevators and one broke down while we were waiting in the parking garage floor and had to wait 15 minutes to finally get on an elevator. Unfortunately there were no stairs on that underground floor either.
Overall I was really impressed and can’t wait to go there again.
Ngày nhận xét: 12 thg 7, 2026
Ngày ở: thg 7 2026
Firstly, the restaurant on the first floor played very loud music that could be heard from our room all day long, often until about 10 or 10:30 PM. We were on the fourth floor, and it felt like we were staying right on top of a club—the music was that loud.
The restaurant I’m referring to with the loud music has both indoor and outdoor seating, with the outdoor section located right next to the pool and hot tub area, which also played its own music. This meant we were dealing with two different types of music playing simultaneously, which was quite annoying.
The second issue that bothered us was that the pool, hot tub, and sauna all closed at 10 PM, which felt early, especially with no lifeguard on duty at any point. Additionally, our checkout time was at 11 AM, but at 10:50 AM, our keys no longer worked, leaving us locked out of our room while we were trying to load up the car—just 10 minutes before checkout.
Ngày nhận xét: 3 thg 7, 2026
Ngày ở: thg 7 2026
Worst customer service ever! Not a Marriott worthy hotel
We had requested early check-in. They said hotel was full all rooms would be ready at 4pm. I guess they all clean them simultaneously! We are always going Marriott brand hotel. I would have understood if the answered : we are full and have a lot to clean, we will do our best but can’t promise anything.
They really didn’t care!
I am close to the highest level of Marriott loyalty program.
This hotel isn’t worthy of the Marriott brand. Awful service from the young Asian girl working at the desk was made us feel like going somewhere else which I recommend anyone else to do. There are a lot of good place to stay around Bromont who will treat you with respect and not make you feel like you bother them. Try Chateau Bromont. Just avoid Residence Inn Bromont. It isn’t a real Marriott hotel and they don’t give Marriott service more like motel 6
Ngày nhận xét: 21 thg 6, 2026
Ngày ở: thg 6 2026
Ngày nhận xét: 4 thg 6, 2026
Ngày ở: thg 2 2026
Welcome new addition to Bromont
We were quite excited about coming to a new hotel which had only opened the month before, having stayed previously in Chateau Bromont and several other hotels across the Marriott group.
Check-in was a little sketchy. There was a line and when we got to the front of it, our room wasn’t ready, although only 5 mins prior to check in, only to queue in line again. There didn’t seem to be a line dedicated to check-in or general queries, just a free for all at 3pm. Hopefully down to teething problems and now they’re on it. We weren’t sure we’d parked in the right area of the main car park outside, the first two rows, however we weren’t ticketed, so all good.
We were pleased with our comfortable room with a small kitchenette. Breakfast good and plentiful. We watched the Winter Olympics on the big screen. Ate at the CabinInn a couple of nights. Food and service better the first night. La Selva was very good in the shopping precinct. Recommend booking, we turned up early into service without a reservation and it was full on a week night.
Sauna and hot tub a nice treat with a beautiful view of the mountain. There were children then it was school holidays here in the UK. Guests who prefer children to be seen and not heard would be better choosing an adult-only hotel or holidaying in term time!!!
I didn’t ski so had a facial at the neighbouring Amerispa which I would thoroughly recommend. The skiers in my group commented the ski lockers weren’t lockable, guests were expected to buy a lock for them.
Last but by no means least!
A huge thank you to Christopher for going above and beyond to find a way for our youngest to charge his phone (not a regular phone charger…he’d forgotten to pack). He didn’t give up until he found a workaround! Also to Caroline (?) for doing the honours, unlike the female manager who declined!
Phản hồi từ khách sạn
Ngày nhận xét: 30 thg 6, 2026
It was a pleasure to welcome you at the Residence Inn and we are delighted to have been your hotel of choice during your recent stay in Bromont!
We truly appreciate knowing what made your experience memorable and unforgettable. We are pleased to share your valuable comments with our teams, who always strive to offer outstanding experiences.
Please, do not hesitate to contact me directly if you need assistance for a future stay. It will be a privilege to assist you.
Thank you again for staying at the Residence Inn Bromont and we hope you will think of us whenever your travels bring you back to our beautiful city.
Kind regards,
Stephanie Panneton
Director of Operations
stephanie.panneton@marriott.com
Vị trí tuyệt vời
25 des pentes, Bromont, J2L 1R4, Canada|2,06 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
16:00
Trả phòng trước:
11:00
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