The Penrose Suites

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Thông tin nhanh

Nhận phòng từ:
16:00
Trả phòng trước:
10:00
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Tiện nghi

Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Nhà hàng
Khu vực không hút thuốc
Quầy rượu

Tìm hiểu thêm về The Penrose Suites

The Penrose Suites

Nằm ở Saint Marys, cách Nhà hát Avon Theater 18 km, The Penrose Suites cung cấp chỗ nghỉ có nhà hàng, chỗ đậu xe riêng miễn phí và quầy bar. Khách sạn 5 sao này cung cấp Wi-Fi miễn phí.

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Du khách ẩn danh

Ngày nhận xét: 15 thg 7, 2026

Ngày ở: thg 7 2026

Very clean room and lovely accommodations. I would highly recommend the Penrose Suites. Greta view of golf course. Quiet.
Du lịch với cả gia đình

Ngày nhận xét: 12 thg 5, 2026

Ngày ở: thg 5 2026

Not recommended

We stayed for a local wedding. On arrival we parked one vehicle but when our second vehicle arrived someone has taken the assigned parking spot. There’s one extra spot on the lot and it was taken so we had to park at the golf course down the road. The lower units are not sound proof. We could hear every step in the unit above. We woke up the next morning with dozens of ants on the bed, on the floor in 2 rooms and under the carpet. One positive - the view is nice.
St Mary’s itself is a cozy town too.

Phản hồi từ khách sạn

Ngày nhận xét: 14 thg 5, 2026

Chris, thank you for taking the time to share your feedback. While we’re pleased to hear you enjoyed the views and your time in St. Marys, we’re sorry to learn that aspects of your stay did not meet expectations. This is not the experience we strive to provide our guests.
To help accommodate all guests, additional parking is available at our adjacent golf course when the main lot is full. That said, we understand the inconvenience this may have caused upon arrival, and we sincerely regret the noise and housekeeping concerns you experienced during your stay.
We would appreciate the opportunity to speak with you directly and address these concerns further. Please contact our Accommodations Manager at info@thepenrose.ca so we can investigate the matter and work toward a resolution.
Du lịch với cả gia đình

Ngày nhận xét: 19 thg 8, 2025

Ngày ở: thg 8 2025

A really special place

It is an elegant place, with many details that make the stay tremendously comfortable. The cleanliness is exceptional and is a small apartment that is equipped with everything you need. It has views towards the golf course, which are beautiful. Everything is automated, so it works like a rented apartment. The service by e-mail was excellent, with a very friendly and solicitous girl, who granted us to be able to enter the room in advance of the time at which the check-in is officially arranged. Thank you for that, because otherwise, we would have had to wait that long in the car foolishly. The only thing I didn’t like is that there don’t seem to be permanent staff there (I saw only two people from the hotel doing cleaning, who, at 14:00 were gone) and also that they make you sign too demanding terms & conditions, in which for example, there is an extra-pay penalty if you go over the check out time or if, from 11 at night, simply a tenant neighbor complains about noise. That seems to me to be exaggerated and also too dependent on the judgment of third parties who may be persons acting maliciously or simply without objectively reasonable judgment of what is admissible or not. I had no problem, but the fact that there was a possibility that, for example, my young son might start crying at night (which he didn’t do), and that some neighbor “reported” me for it and the hotel applied that sanction without knowing who might be right about this, did not make us really calm and comfortable at night. It is something you should review so as not to overshadow the enjoyment of a stay in such a beautiful and well-kept place. I hope I have been reasonable enough in explaining this, with no intention of harming anyone but of making those in charge of the hotel reflect on it to simply achieve a perfect whole. Finally, I am sorry, but I also have to say that putting the check-out time on a Sunday at 10 am seems to me to be abusive and, even more so when we expressly requested to have some more margin and were not granted on the grounds that they needed us to be out on time to have everything prepared for the next customer. The fact that some hotels force you to check-out at 11, when all life around the world has always been conventionally at 12, I think is a degradation that is unfortunately spreading in the hospitality sector and that customers have no choice but to accept because we have no choice, but already putting check-out on a Sunday at 10, I insist, seems excessive. It's the first hotel I've seen this in (and I've seen many). Thank you.

Phản hồi từ khách sạn

Ngày nhận xét: 15 thg 9, 2025

Alfonso, thank you so much for sharing such a thoughtful and detailed review. We’re delighted to hear you enjoyed the comfort of your suite, the beautiful golf course views, and the ease of our digital-first approach. It’s also wonderful to know that our team could assist you with an early check-in to make your arrival more convenient.
We truly value your constructive feedback about our policies and procedures. Guest comfort is always our top priority, and your perspective helps us reflect on ways to continually improve. While some guidelines around noise are in place to ensure every guest enjoys a peaceful stay, please rest assured that our policy is intended to address issues such as loud music or parties, and does not apply to situations involving children who may cry during the night.
Regarding check-out times, we appreciate you sharing your thoughts. We aim to balance flexibility with the operational needs of preparing suites for new arrivals, but your comments are an important reminder of how this impacts our guests’ experience.
We’re grateful for your kind words and your candid suggestions. It’s feedback like yours that allows us to refine every detail and ensure our guests can enjoy a stay that’s both relaxing and memorable. We hope to welcome you back again soon!
Du khách ẩn danh

Ngày nhận xét: 17 thg 4, 2026

Ngày ở: thg 4 2026

The suite was amazing, probably one of the nicest suites we have ever stayed in and the cleanest. The balcony and view of the golf course was fantastic! Saint Mary's is a cute little town with a few shops and restaurants. We ate dinner at the Social 31 restaurant which is owned by the golf club, it was just a few minute walk up the fairway. Service and food was excellent. We ate breakfast at the Sunset Diner, a cute little local restaurant with great food and service. We also dropped by Stratford on the way home, only 20 mins away and a great Country scenic drive, tons of shops and restaurants there. We definitely will come back to the Penrose Suites!!
Du khách ẩn danh

Ngày nhận xét: 12 thg 5, 2026

Ngày ở: thg 5 2026

Quiet, clean, elegant and cozy. I would definitely stay here again and recommend.

Vị trí rất đẹp

4,0

725 Queen St E, Lakeside, N4X 1G2, Canada|10,32 km từ trung tâm thành phố

Nhận phòng và trả phòng

Nhận phòng từ:

16:00

Trả phòng trước:

10:00

Thông tin nên biết

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Giường phụ

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Thông tin quan trọng từ khách sạn
Chỗ nghỉ này không nhận tổ chức tiệc chia tay cuộc đời độc thân hay các bữa tiệc tương tự như vậy. Khách sẽ nhận hợp đồng cho thuê, sau đó khách phải ký và gửi lại hợp đồng cho chỗ nghỉ trước khi đến nơi. Nếu không nhận được hợp đồng đúng hạn, khách nên liên lạc với công ty quản lý chỗ nghỉ theo số điện thoại trong xác nhận đơn đặt. Khách dưới 18 tuổi chỉ có thể nhận phòng cùng phụ huynh hoặc một người bảo hộ hợp pháp. Yêu cầu CAD 200 tiền đặt cọc đề phòng hư hại. Chủ nhà sẽ thu khoản tiền này 14 ngày trước khi bạn đến. Số tiền này sẽ được chỗ nghỉ thu qua thẻ tín dụng. Bạn sẽ được hoàn lại trong vòng 7 ngày sau khi trả phòng. Tiền đặt cọc của bạn sẽ được hoàn lại toàn bộ thông qua thẻ tín dụng, nhưng cũng phụ thuộc vào mức hư hại mà bạn có thể gây ra tại chỗ nghỉ.

The Penrose Suites: Câu hỏi thường gặp

The Penrose Suites cách trung tâm Lakeside 10.3 km.
The Penrose Suites nằm tại Lakeside, Canada; cách trung tâm Lakeside 10.3 km.
The Penrose Suites cho phép nhận phòng từ 16:00 và yêu cầu trả phòng trước 10:00.
Có, The Penrose Suites có điểm đỗ xe.
Có, The Penrose Suites có nhà hàng.