Dolphin Continental Hotel
+ 54
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 13:00 |
Bữa sáng | Có phục vụ bữa sáng |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Bể bơi
Quầy lễ tân 24 giờ
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Dolphin Continental Hotel
Nằm tại vị trí thuận tiện ở Kuwait, Dolphin Continental Hotel cung cấp các phòng điều hòa với Wi-Fi miễn phí, chỗ đậu xe riêng miễn phí và dịch vụ phòng.
Đánh giá từ 
Du lịch với cả gia đình
Ngày nhận xét: 10 thg 1, 2025
I recently stayed at Dolphin Continental Hotel and had a wonderful experience. The staff were incredibly cheerful and helpful, making me feel very welcome throughout my stay. The hotel's location was fantastic, with easy access to many restaurants and other attractions nearby. I highly recommend Dolphin Continental Hotel to anyone looking for a comfortable and convenient stay.
Khách du lịch một mình
Ngày nhận xét: 28 thg 2, 2025
Ngày ở: thg 2 2025
Horrible Experience - Do Not Stay Here!
I had the absolute worst experience at Dolphin Continental Hotel in Salem Al Mubarak Street, Salmiya, Kuwait. I’m still fuming from my stay, and I wouldn’t wish this nightmare on anyone.
Firstly, the towels were disgusting – check the attached photos for proof. They were so dirty, I couldn’t even use them. The room was freezing cold, and when I called to ask for heating, they gave me a flimsy white sheet to cover myself with (see photo). Are you kidding me?! No heater, no extra blankets, just a sheet. Ridiculous.
To make matters worse, the water in the shower stopped in the middle of my shower – and it wasn’t even hot water, just freezing cold. I had to dry myself off with the filthy bed sheets because the towels were too gross to use. When I called to complain, I was always met with lies from an unqualified person on the phone who promised a solution but never delivered.
I repeatedly asked to be moved to another room, but the staff didn’t respond until 11:00 PM – far too late, and I ended up changing rooms. The new room was also not heated!!! The next day was even worse. I had a huge sports event to attend, but after a miserable, freezing night (they promised me a heater but never delivered), I woke up feeling so sick. By 6:00 AM, I was vomiting and had diarrhea. I missed the event I came to Kuwait for, all thanks to this hotel.
The icing on the cake? I had to pay for the stay, which ruined my trip. This hotel made me sick, frustrated, and prevented me from attending the most important event of my trip. I wouldn’t recommend this hotel to my worst enemy. Stay far, far away if you value your time, health, and sanity.
Firstly, the towels were disgusting – check the attached photos for proof. They were so dirty, I couldn’t even use them. The room was freezing cold, and when I called to ask for heating, they gave me a flimsy white sheet to cover myself with (see photo). Are you kidding me?! No heater, no extra blankets, just a sheet. Ridiculous.
To make matters worse, the water in the shower stopped in the middle of my shower – and it wasn’t even hot water, just freezing cold. I had to dry myself off with the filthy bed sheets because the towels were too gross to use. When I called to complain, I was always met with lies from an unqualified person on the phone who promised a solution but never delivered.
I repeatedly asked to be moved to another room, but the staff didn’t respond until 11:00 PM – far too late, and I ended up changing rooms. The new room was also not heated!!! The next day was even worse. I had a huge sports event to attend, but after a miserable, freezing night (they promised me a heater but never delivered), I woke up feeling so sick. By 6:00 AM, I was vomiting and had diarrhea. I missed the event I came to Kuwait for, all thanks to this hotel.
The icing on the cake? I had to pay for the stay, which ruined my trip. This hotel made me sick, frustrated, and prevented me from attending the most important event of my trip. I wouldn’t recommend this hotel to my worst enemy. Stay far, far away if you value your time, health, and sanity.
Cặp đôi
Ngày nhận xét: 30 thg 12, 2024
Ngày ở: thg 12 2024
Stay away!
We booked the hotel through booking.com. It's worth noting that on the day of our arrival, there was a Gulf Cup match, which significantly limited the availability of hotels, and prices were astronomical (we had booked earlier at a very favorable rate). Shortly before arriving at the hotel, we were informed that our card payment had been declined. We provided three other cards, but the same issue occurred each time. We were always given 2 hours to respond; otherwise, the reservation would be canceled. In the end, we paid on-site without any problems—coincidence? I don’t think so.
But here’s the most important part: my wife and I were asked to present a marriage certificate; otherwise, we wouldn’t be checked in. Let me emphasize that neither the hotel's terms on booking.com nor the reservation confirmation mentioned this (critical!) requirement. I asked for the regulations and legal basis for such a demand, but it turned out to be merely a "custom." My mother-in-law had to go to our home in Poland, take a photo of our marriage certificate, and only then were we allowed to check in. Avoid this hotel at all costs!
But here’s the most important part: my wife and I were asked to present a marriage certificate; otherwise, we wouldn’t be checked in. Let me emphasize that neither the hotel's terms on booking.com nor the reservation confirmation mentioned this (critical!) requirement. I asked for the regulations and legal basis for such a demand, but it turned out to be merely a "custom." My mother-in-law had to go to our home in Poland, take a photo of our marriage certificate, and only then were we allowed to check in. Avoid this hotel at all costs!
Khách du lịch một mình
Ngày nhận xét: 27 thg 11, 2024
Ngày ở: thg 11 2024
Excellent hotel!
Great location 2 minutes walk from the sea and 30min from the marina. There are several bus stops nearby, it is very easy to reach downtown Kuwait.
The standard rooms (for my part) are very spacious and the view is very nice over the city (+ a little bit of the sea), in front of the sunset! Small negative: you can easily hear what is happening outside the hotel (road & parking) and in the corridor. It’s a shame, but it doesn’t spoil the rest. This is more than suitable for the price.
The staff is very kind and attentive, whether at breakfast, at reception or in the airport shuttle, and at any time!
Breakfast, continental, is very good, it is complete, choice. Everything you need for everyone!
I totally recommend this hotel, whether for a single person, couple or family.
The standard rooms (for my part) are very spacious and the view is very nice over the city (+ a little bit of the sea), in front of the sunset! Small negative: you can easily hear what is happening outside the hotel (road & parking) and in the corridor. It’s a shame, but it doesn’t spoil the rest. This is more than suitable for the price.
The staff is very kind and attentive, whether at breakfast, at reception or in the airport shuttle, and at any time!
Breakfast, continental, is very good, it is complete, choice. Everything you need for everyone!
I totally recommend this hotel, whether for a single person, couple or family.
Khách du lịch một mình
PH
Ngày nhận xét: 2 thg 9, 2024
Ngày ở: thg 9 2024
Unclean beyond most people's toleration...
This is certainly one of the strangest hotels I've visited. The room was genuinely filthy. I realise when hopping from Bahrain, Qatar or the United Arab Emirates that standards visibly drop when entering Kuwait, however, such is no excuse for what I saw in my room. It was the 14th floor, so the corner window with views over the sea was appreciated, though the clump of hair on my sheet and other hair visible through the translucent pillow case was quite disgusting. The bed size menu has a previous guests writing scrawled over it and the carpet was black from years of stains and damp. The carpet had also not been vacuumed and was littered with hair, paper and food stains.
The general vibe of this hotel is imminent closure or refurbishment. I think the ownership realise that its golden years are over. My reservation provider has a note on the website stating that this hotel will be closed from October to May 2025, though this was denied as incorrect by the staff. The staff were pleasant and friendly enough though, and indeed, the price I paid was low for Kuwait and breakfast was included with a large selection of foods and especially healthy options too (though much was from days past). Additionally a free airport shuttle was also included, though there was some issues with this upon my arrival. I have no issue with used and aging furniture and amenities, though filth represents poor management. Even the shuttle van had trash everyone inside it which would take seconds to clean...
Yes, for the price paid, irrespective of the dirtiness of everything - it is still good value and that's why I've issued 3/5. The location is also good. I would still recommend It as a value budget option, but I do not consider this a 4 star hotel at all.
The general vibe of this hotel is imminent closure or refurbishment. I think the ownership realise that its golden years are over. My reservation provider has a note on the website stating that this hotel will be closed from October to May 2025, though this was denied as incorrect by the staff. The staff were pleasant and friendly enough though, and indeed, the price I paid was low for Kuwait and breakfast was included with a large selection of foods and especially healthy options too (though much was from days past). Additionally a free airport shuttle was also included, though there was some issues with this upon my arrival. I have no issue with used and aging furniture and amenities, though filth represents poor management. Even the shuttle van had trash everyone inside it which would take seconds to clean...
Yes, for the price paid, irrespective of the dirtiness of everything - it is still good value and that's why I've issued 3/5. The location is also good. I would still recommend It as a value budget option, but I do not consider this a 4 star hotel at all.
Vị trí rất đẹp
Salem Al Mubarak Street BLOCK 2 Bldg. no.18, Thành phố Kuwait, 100, Cô-oét|8,15 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
13:00
Thông tin nên biết
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Có phục vụ bữa sáng
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Bữa sáng kiểu lục địa
Giá bữa sáng
421.555 ₫ (≈KWD 5)/người
Vui lòng thông báo trước cho Dolphin Continental Hotel về thời gian đến dự kiến của quý khách. Khách có thể sử dụng ô Yêu cầu Đặc biệt khi đặt phòng hoặc liên lạc trực tiếp với chỗ nghỉ qua các thông tin liên hệ được ghi trong xác nhận đặt phòng. Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm. Guests must provide proof of marriage.
Gần đây, tình hình an ninh tại Kuwait đang có những rủi ro, và tình hình liên quan vẫn đang tiếp diễn. Trước tình hình đặc biệt hiện nay, du khách nên thận trọng khi đi du lịch. Nếu đã ở đó, hãy đặc biệt chú ý đến diễn biến tình hình địa phương, tăng cường các biện pháp an ninh và chuẩn bị sẵn sàng cho trường hợp khẩn cấp.
Dolphin Continental Hotel: Câu hỏi thường gặp
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