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Hyatt House Bryan / College Station

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Thông tin nhanh

Nhận phòng từ:		15:00
Trả phòng trước:		12:00
Thú nuôi		Cho phép mang theo thú cưng có thu phí

Tiện nghi

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Tìm hiểu thêm về Hyatt House Bryan / College Station

Hyatt House Bryan / College Station

Hyatt House Bryan/College Station ở Bryan, cách Đại học Texas A&M - College Station và Sân vận động Kyle 10 phút lái xe. Khách sạn này cách Xứ sở thần tiên của Santa 19,9 km và cách Bảo tàng Lịch sử Tự nhiên Brazos Valley 0,5 km. Hãy tận hưởng mọi dịch vụ, tiện nghi thể thao, giải trí, bao gồm hồ bơi ngoài trời và trung tâm thể dục phục vụ 24 giờ. Khách có thể thưởng thức những bữa ăn ngon tại H Market hoặc dùng bữa nhẹ ở quán cà phê của Khách sạn. Đập tan cơn khát với đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng buffet miễn phí vào các ngày trong tuần từ 6:30 đến 9:00 và từ 7:00 đến 10:00 cuối tuần. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, trả phòng nhanh và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên. Hãy nghỉ tại một trong 112 phòng được trang bị TV màn hình phẳng. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí ngay tại phòng. Phòng tắm riêng với bồn tắm hoặc buồng tắm vòi sen có đồ dùng nhà tắm được thiết kế riêng và máy sấy tóc. Tiện nghi phòng bao gồm điện thoại, cùng két bảo mật và bàn.

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Du khách ẩn danh

Ngày nhận xét: 24 thg 8, 2026

Ngày ở: thg 8 2026

We stayed here during a big show down there and we loved it! It was super clean - really quiet and convenient to everything! Next time - we'll bring a little food so we arent eating out every meal - we had stovetop and a nice sized fridge! Loved that the TV turned around and we could sit on the couch or the bed!
Khác

Ngày nhận xét: 26 thg 8, 2026

Ngày ở: thg 8 2026

No hot water

Room had non functioning hot water and the front desk agent wasn’t empowered to solve it although she tried. She gave me contact info for the manager whose phone rang once then stopped and who never responded to my email.
Du khách ẩn danh

Ngày nhận xét: 16 thg 8, 2026

Ngày ở: thg 8 2026

The staff was the highlight. The person at the front desk was SO very helpful. Unfortunately I didn’t get her name.
The room itself had pretty bad pillows and the shower grout was pretty dirty (and slippery!) there was no lotion provided and the phone to call the front desk was broken.
The wonderful woman at the front desk (had to walk down because of the non working phone) gave us lotion and provided a phone charger box (from lost and found) for me to use since I forgot mine.
Nice cool AC and pretty comfy bed.
Khác

Ngày nhận xét: 3 thg 8, 2026

Ngày ở: thg 8 2026

Do not stay at this hotel

We planned the trip online first & decided on this location based on the name as well as points we had available. We had requested early check in which emails had indicated would be no concern. We arrived an hour early to discover we could not check in early. We were arriving for a funeral & my husband has alzheimer's & dimentia. Not being able to check in early upset him more than he was already having lost his very young nephew to suicide. The girl at the desk asked us to wait in the lobby while the room was cleaned. Within a few minutes we were told the room was ready. We went to the room. It was clear right away this room had not been used in some time. It smelled musty. We attempted to adjust the air in the room since it was extremely cold. The air did not seem to adjust at all. Later when the air did adjust down when it turned off the room smelled musty immediately. It then became necessary to keep the air on all the time to keep the smell out of the room. This forced us to wear sweatshirts to bed to keep from freezing. Mind you it was 93 degrees with feels like temps in the 100 degree range in College Station, TX during our visit. When we checked in there were no towels in our room. We caught the house keeping person in the hall & she gave us more towels. We also discovered there was no tv remote. The house keeper asked us to let the front desk know. I mentioned my husband's condition earlier. One of the only ways to calm him down is to let him watch tv. This was impossible without a remote. I went downstairs to explain this to the same lady that checked us into our room. She said please go back to your room & I will send some one right up with a remote. An hour later we still had no remote. By this time my husband was very upset which in turn was upsetting me. I returned downstairs to ask where was the remote. The same lady said, you mean no one brought you a remote? I said why would I return if we had a remote? She looks at another girl also working the counter as if to say what do I do. She attempts to call a manager. I said what about another room my husband is very upset & this is not working. She says we have no more available rooms in your price range. The other girl behind the counter tells her do you know where the remotes are stored? I can show you? The first girl then huffs & walks away. She returns a couple minutes later with a remote. While the first girl was gone the 2nd girl asked me if I would prefer to switch rooms anyway. I appreciated her efforts but told her as long as someone found a remote we would stay in the room. The first girl finally found a remote & I returned to the room. Later we found out there was mildew in the shower from there not being an exhaust fan in the shower area. The wallpaper was peeling away from the wall probably from moisture in the room. The entire room needed a facelift. The entire hotel for that matter needed a facelift. There were stains on the carpet in the hallway & everything felt tired. The elevator was as hot as the temperature outside & lurched every time it stopped. The breakfast was nice & hot if not extravagant. The bar area was clean and serviceable. I expected more from the name Hilton. When family members asked where we stayed and we said in a Hilton they all said the same thing. Oh, bet you slept well. Unfortunately, we had to say not so much. We even used points to have an unsatisfactory stay. You live & learn. We have learned never to stay at this particular Hilton ever again.

Phản hồi từ khách sạn

Ngày nhận xét: 6 thg 8, 2026

Dear Melissa,
Thank you for taking the time to share your experience with us. First and foremost, please accept our sincere condolences for the loss of your nephew. We also understand that traveling during such a difficult time while caring for a loved one with Alzheimer's and dementia can make any unexpected inconvenience even more stressful.
We are truly sorry that your stay did not meet your expectations. While we were pleased we were ultimately able to have your room available shortly after your early arrival, we regret that the initial delay added to an already emotional day. We also apologize for the inconvenience of the television remote. Waiting for a promised item, particularly when it was important to help your husband feel comfortable, is not the level of service we strive to provide.
Your comments regarding the condition of the guest room, including the odor, bathroom condition, wallpaper, and the overall appearance of the hotel, have been shared with our management and engineering teams for review. Guest feedback like yours is valuable in helping us identify areas where improvements are needed.
We are grateful you recognized the efforts of the second front desk associate who worked to assist you, and we will also address the service concerns you experienced to ensure better communication and follow-through with our team in the future.
Although we're disappointed that your visit left you with a negative impression, we appreciate you bringing these concerns to our attention. We sincerely regret that we did not provide the comfortable and relaxing experience you expected, especially during such a difficult time for your family.
Thank you again for your feedback, and we wish you and your family peace and comfort in the days ahead.
Sincerely,
Tim Pritchett
General Manager
Du khách ẩn danh

Ngày nhận xét: 2 thg 8, 2026

Ngày ở: thg 7 2026

The bathroom in our room was awful, the tile was dirty, there was hair on the wall. The water smelled like sewer and would not get warm, I called the front desk to report it and they had no other rooms available to move us to so we had cold showers with out shoes on!

Vị trí xuất sắc

4,5

3062 Wildflower Dr, Bryan, 77802, Hoa Kỳ|4,54 km từ trung tâm thành phố

Nhận phòng và trả phòng

Nhận phòng từ:

15:00

Trả phòng trước:

12:00

Thông tin nên biết

Thú nuôi

Cho phép mang theo thú cưng có thu phí

Thông tin quan trọng về thành phố
Khách phải cung cấp thẻ tín dụng trùng khớp với tên trên đặt phòng khi nhận phòng. Khách sạn sẽ tạm giữ tiền trên thẻ của quý khách và sẽ hủy bỏ khoản tạm giữ này nếu không có khoản phí phát sinh hoặc hư hỏng nào đối với phòng khi trả phòng. Một số khách sạn và loại phòng có chính sách đặc biệt; vui lòng liên hệ với khách sạn để biết thêm thông tin.
Giường phụ

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Hyatt House Bryan / College Station: Câu hỏi thường gặp

Hyatt House Bryan / College Station cách trung tâm Bryan 4.5 km.
Hyatt House Bryan / College Station nằm tại Bryan, Hoa Kỳ; cách trung tâm Bryan 4.5 km.
Hyatt House Bryan / College Station cho phép nhận phòng từ 15:00 và yêu cầu trả phòng trước 12:00.
Có, Hyatt House Bryan / College Station có điểm đỗ xe.
Có, Hyatt House Bryan / College Station có nhà hàng.