Holiday Inn Express & Suites Ottawa by IHG
+ 44
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Bể bơi
Trung tâm thể dục
Quầy lễ tân 24 giờ
Tìm hiểu thêm về Holiday Inn Express & Suites Ottawa by IHG
Holiday Inn Express & Suites Ottawa by IHG
Nằm ở Ottawa và cách Hegeler Carus Mansion 25 km, Holiday Inn Express & Suites - Ottawa by IHG cung cấp dịch vụ nhận phòng/trả phòng nhanh, các phòng không hút thuốc, trung tâm thể dục, Wi-Fi miễn phí ở toàn bộ chỗ nghỉ và phòng chờ chung.
Đánh giá từ 
Du khách ẩn danh
Ngày nhận xét: 7 thg 8, 2026
Ngày ở: thg 8 2026
Hotel was very clean. Room was great. Breakfast was really good. Overall hotel was great
Du lịch với cả gia đình
Ngày nhận xét: 10 thg 8, 2026
Ngày ở: thg 7 2026
Think Twice Before Staying Here
Upon checking into our room, the beds appeared clean but there was dirt in the corners of the room. Checking the bathroom, the toilet bowl needed cleaning and the seat was loose. There was only one towel holder near the shower, making it impossible to hang a towel near the sink to dry our hands. We brought a small nightlight and my Water Pik but were unable to use either in the bathroom because they would not fit into the only wall outlet. I had never seen one like it. I was shocked at how high the soap dispenser and lotion were on the wall. You had to put one hand under it and use the other hand to pump it. I have no idea how a child would have ever used it. There was one hook on the wall behind the door that had a hair dryer on it but no place to hang a robe or clothes. The lighting wasn't great. There wasn't enough light to put on makeup and I had to open the door and turn on the entry light. The shower was OK and shampoo, conditioner and body wash were provided but not enough body wash for our stay and they didn't refill it. These were locked to the wall and I was glad I had brought some of my own.
We did not use the coffee maker or microwave. The coffee maker appeared to need cleaning. We did use the mini fridge for our ice packs but since there was no freezer we were unable to freeze them or make ice for our water bottles. The closet was OK but it would have been nice to have a light nearby. There was none on that side of the room. There was a lamp at the other end of the room and a light near the beds.
The room was OK. It was quiet most nights. We turned on the TV and noticed it had the wrong time, no guide and no information when you clicked on a channel. The only thing for the TV was a paper list of channels showing the network. To find what was on, you had to go through and stop at each channel to know what it was.We tried to set the time but were unable to and when we found something to watch the TV would go out. The first night I was able to get Wifi for a few hours but had none the rest of our stay and it was mostly the same with the TV. On the third day of our stay, there was a man knocking on doors and loudly saying "Management" I had the door locked and the door guard in place to block entry. There was no "Do Not Disturb" sign available. I went to the door and asked what he needed. There was no answer. A few minutes later he came back and tried to get into the room with a key. I again said "What do you need?" They again did not answer but left. Awhile later after telling my concerns to the housekeeping staff a male employee approached me as I came out of the laundry area alone and said it was him and he was checking rooms. I asked why he had not answered me and he said he didn't hear me-either time!! The whole situation felt very uncomfortable since no one else was around.
This hotel is less than 10 years old but seems run down in the elevators, hallways and other areas. Before booking, I looked at the pictures online. Everything clean, food looked delicious. When going to breakfast, there is a coffee dispenser machine where you do your own coffee. On the website, it showed scrambled eggs, fresh donuts, bacon. The first morning we arrived at breakfast 45 minutes before it shut down. There were no eggs, bacon or fresh donuts. The turkey sausage was cold as was the gravy and they had an empty pan where the French toast sticks should have been. I mentioned to the breakfast employee that the heat seemed to be off. The man did turn it on but by then we were done. So cold sausage and a cinnamon roll which was good. There were no fresh donuts or bacon during our stay. Another day, I did see a person with scrambled eggs but there were none left when we made our plates. There were slightly warm veggie omelets and cheese omelets. There was also fruit, yogurt, bread, cereals and a make your own pancake machine. We did not use the pool but did go on the patio which was dirty and had cigarette butts all over.
I doubt I would stay here again and will probably stay at another hotel in the area. There were a lot of "little issues" and with the price we paid I expected a lot better. I had also booked under a promotion and had to contact customer service multiple times and prove I had registered for the promotion before booking. It took awhile to get the points I earned.
We did not use the coffee maker or microwave. The coffee maker appeared to need cleaning. We did use the mini fridge for our ice packs but since there was no freezer we were unable to freeze them or make ice for our water bottles. The closet was OK but it would have been nice to have a light nearby. There was none on that side of the room. There was a lamp at the other end of the room and a light near the beds.
The room was OK. It was quiet most nights. We turned on the TV and noticed it had the wrong time, no guide and no information when you clicked on a channel. The only thing for the TV was a paper list of channels showing the network. To find what was on, you had to go through and stop at each channel to know what it was.We tried to set the time but were unable to and when we found something to watch the TV would go out. The first night I was able to get Wifi for a few hours but had none the rest of our stay and it was mostly the same with the TV. On the third day of our stay, there was a man knocking on doors and loudly saying "Management" I had the door locked and the door guard in place to block entry. There was no "Do Not Disturb" sign available. I went to the door and asked what he needed. There was no answer. A few minutes later he came back and tried to get into the room with a key. I again said "What do you need?" They again did not answer but left. Awhile later after telling my concerns to the housekeeping staff a male employee approached me as I came out of the laundry area alone and said it was him and he was checking rooms. I asked why he had not answered me and he said he didn't hear me-either time!! The whole situation felt very uncomfortable since no one else was around.
This hotel is less than 10 years old but seems run down in the elevators, hallways and other areas. Before booking, I looked at the pictures online. Everything clean, food looked delicious. When going to breakfast, there is a coffee dispenser machine where you do your own coffee. On the website, it showed scrambled eggs, fresh donuts, bacon. The first morning we arrived at breakfast 45 minutes before it shut down. There were no eggs, bacon or fresh donuts. The turkey sausage was cold as was the gravy and they had an empty pan where the French toast sticks should have been. I mentioned to the breakfast employee that the heat seemed to be off. The man did turn it on but by then we were done. So cold sausage and a cinnamon roll which was good. There were no fresh donuts or bacon during our stay. Another day, I did see a person with scrambled eggs but there were none left when we made our plates. There were slightly warm veggie omelets and cheese omelets. There was also fruit, yogurt, bread, cereals and a make your own pancake machine. We did not use the pool but did go on the patio which was dirty and had cigarette butts all over.
I doubt I would stay here again and will probably stay at another hotel in the area. There were a lot of "little issues" and with the price we paid I expected a lot better. I had also booked under a promotion and had to contact customer service multiple times and prove I had registered for the promotion before booking. It took awhile to get the points I earned.
Du khách ẩn danh
Ngày nhận xét: 24 thg 7, 2026
Ngày ở: thg 7 2026
Very loud on 3rd floor most of the night. It’s like they had a tv at max volume and slamming doors all night. Overnight staff dry and seemed bothered to assist with purchasing a drink from snack store. Overall clean room and well maintained.
Du khách ẩn danh
Ngày nhận xét: 5 thg 7, 2026
Ngày ở: thg 7 2026
Room and staff were fine but has a guest next door to our room that blasted their TV all night long keeping us up.
Pool was very dirty and full of hair and other debris
Pool was very dirty and full of hair and other debris
Du lịch với cả gia đình
Ngày nhận xét: 22 thg 7, 2026
Ngày ở: thg 7 2026
Terrible
Absolutely horrid the fire alarm went off twice in one night… absolutely do not recommend
Phản hồi từ khách sạn
Ngày nhận xét: 24 thg 7, 2026
Hi Brady S,
We're truly sorry for the inconvenience caused by the fire alarm disturbances during your stay. We understand how frustrating this must have been and are committed to addressing the issue to prevent future occurrences. We hope to have the opportunity to provide you with a better experience in the future.
- The Staff at Holiday Inn Express Ottawa
We're truly sorry for the inconvenience caused by the fire alarm disturbances during your stay. We understand how frustrating this must have been and are committed to addressing the issue to prevent future occurrences. We hope to have the opportunity to provide you with a better experience in the future.
- The Staff at Holiday Inn Express Ottawa
V ị trí rất đẹp
2850 Columbus St, Ottawa, 61350, Hoa Kỳ|2,85 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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Holiday Inn Express & Suites Ottawa by IHG: Câu hỏi thường gặp
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