DoubleTree Suites by Hilton Philadelphia West
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Thông tin nhanh
Nhận phòng từ: | 16:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Tiện nghi
Tìm hiểu thêm về DoubleTree Suites by Hilton Philadelphia West
DoubleTree Suites by Hilton Philadelphia West
amenities - Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. dining - You can enjoy a meal at Brandywine serving the guests of DoubleTree Suites by Hilton Hotel Philadelphia West. Wrap up your day with a drink at the bar/lounge. buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. amenities - Featured amenities include a 24-hour business center, express check-out, Planning an event in Plymouth Meeting? This hotel has facilities measuring 8201 square feet (762 square meters), including conference space. Free self parking is available onsite. rooms - Make yourself at home in one of the 253 guestrooms featuring refrigerators and microwaves. wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes, as well as phones with free local calls. attractions - Distances are displayed to the nearest 0.1 mile and kilometer. Plymouth Meeting Mall - 0.7 km / 0.4 mi LEGOLAND® Discovery Center Philadelphia - 0.9 km / 0.6 mi Hovenden House, Barn and Abolition Hall - 2.5 km / 1.5 mi Plymouth Friends Meetinghouse - 2.5 km / 1.5 mi Alan West Corson Homestead - 2.7 km / 1.7 mi Fort Washington State Park - 4.1 km / 2.5 mi Highlands Mansion and Gardens - 6.6 km / 4.1 mi Elmwood Park Zoo - 6.8 km / 4.2 mi Theatre Horizon - 7.5 km / 4.7 mi Centre Theater - 7.5 km / 4.7 mi Morris Arboretum - 7.7 km / 4.8 mi Hope Lodge - 7.9 km / 4.9 mi Gulph Mills Tennis Club - 11 km / 6.8 mi Villanova University - 12.7 km / 7.9 mi Cliveden - 13.6 km / 8.4 mi The nearest airports are: Philadelphia International Airport (PHL) - 43 km / 26.7 mi Blue Bell, PA (BBX-Wings Field) - 3.3 km / 2 mi Philadelphia, PA (PNE-Northeast Philadelphia) - 43 km / 26.7 mi Mercer Airport (TTN) - 57.3 km / 35.6 mi The preferred airport for DoubleTree Suites by Hilton Hotel Philadelphia West is Philadelphia International Airport (PHL). location - Located in Plymouth Meeting, DoubleTree Suites by Hilton Hotel Philadelphia West is in the business district, within a 15-minute walk of Plymouth Meeting Mall and LEGOLAND® Discovery Center Philadelphia. This hotel is 7.9 mi (12.7 km) from Villanova University and 8.5 mi (13.7 km) from Bryn Mawr College. headline - Near Plymouth Meeting Mall
Ngày nhận xét: 22 thg 10, 2025
Ngày ở: thg 10 2025
Beautiful hotel in a great location.
Phản hồi từ khách sạn
Ngày nhận xét: 23 thg 10, 2025
We are happy to hear from you and appreciate your choice to stay with us. We are thrilled that our service, accommodations, and location fully exceeded your expectations and made for a wonderful experience. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice.
Best,
Bryan Keenan
General Manager
Ngày nhận xét: 9 thg 10, 2025
Ngày ở: thg 10 2025
Worst customer service ever!
Phản hồi từ khách sạn
Ngày nhận xét: 30 thg 10, 2025
I truly apologize for the disappointment you faced with our accommodations and service. It’s essential to us to provide both a comfortable stay and a welcoming atmosphere, so I’m genuinely sorry that we fell short of your expectations. Your feedback is very valuable, and we appreciate you taking the time to share your thoughts with us. Please be assured that we are committed to making improvements. We sincerely hope you'll consider giving us another chance to demonstrate how much we care about your experience. Your satisfaction means a lot to us.
Sincerely,
Bryan Keenan
General Manager
Ngày nhận xét: 26 thg 8, 2025
Ngày ở: thg 8 2025
Go elsewhere.
What happened was they had closed the pool for the duration of our stay due to emergency maintenance. Ok…but then the manager told us later on that day we could use it. In fact we had the pool to ourselves and stayed about 30 min or so. My son wanted to use it again the next morning before checkout and they outright refused to open the pool, citing the same reason even though we were granted access the evening before. They did us a favor and extended our stay but refused to open the pool so what was the point? They took 70.00 off our bill and called it generous. We straight up wouldn’t have gone there if we knew the pool wasn’t available. They told us nothing before check in until we asked about the open hours after the fact. We could have gone to another hotel in the area instead or hell, even gone home.
And overall, the breakfast is barely edible and overpriced. The room was kind of dirty and the beds were low quality compared to practically every other hotel we’ve ever been to. There was little hairs in the corner on the floor of our bathroom from the last guest I assume and absolutely no clear way to contact downstairs by phone from the room so every time we needed to talk to someone, we had to go down in person. Also both the room, the hallway and the overall interior of the hotel had an old musty smell. Seeing the other reviews, I suppose things could have been worse for us but if you’re thinking about this hotel at all, don’t bother. Not until they get their act together.
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 8, 2025
I truly apologize that our accommodations did not meet your expectations. We strive to create a comfortable and enjoyable experience for all our guests, and it's clear we didn't succeed in your case. Your feedback is invaluable to us, as it guides us in making improvements for future visits. We genuinely hope you'll give us another chance to provide the quality experience that our guests deserve.
Sincerely,
Bryan Keenan
General Manager
Ngày nhận xét: 10 thg 8, 2025
Ngày ở: thg 8 2025
Lazy Staff/Not family friendly /Ran down/Party type of Hotel
Phản hồi từ khách sạn
Ngày nhận xét: 11 thg 8, 2025
My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies.
Sincerely,
Bryan Keenan
General Manager
Ngày nhận xét: 3 thg 8, 2025
Ngày ở: thg 8 2025
Uncomfortable stay
Phản hồi từ khách sạn
Ngày nhận xét: 5 thg 8, 2025
We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room. Also, we regret that our pool hours were not to your liking. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us, and we hope you will consider a return visit.
Sincerely,
Bryan Keenan
General Manager
Vị trí rất đẹp
640 Fountain Rd, Plymouth Meeting, 19462, Hoa Kỳ|2,1 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
16:00
Trả phòng trước:
11:00
Thông tin nên biết
Cho phép mang theo thú cưng có thu phí
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