CordeValle
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Thông tin nhanh
Nhận phòng từ: | 16:00 |
|---|---|
Trả phòng trước: | 12:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Cho phép mang theo vật nuôi |
Trẻ em | Khách sạn này chào đón trẻ em |
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CordeValle
CordeValle ở San Martin, ở vùng nông thôn, cách Câu lạc bộ Golf Cordevalle và Vườn nho và nhà máy rượu Lion Ranch 5 phút lái xe. Khách sạn golf này cách Công viên Giải trí Gia đình Gilroy Gardens 12 km và cách Bảo tàng Lịch sử Máy bay 5,8 km. Hãy thư giãn tại khu spa phục vụ đầy đủ các liệu pháp, tận hưởng các dịch vụ massage và chăm sóc da mặt. Khi những tay golf trong gia đình đang vui thú trên sân golf, bạn có thể tận hưởng nhiều dịch vụ, tiện nghi thể thao, giải trí khác như sân quần vợt ngoài trời và hồ bơi ngoài trời. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và cửa hàng quà tặng/sạp báo. Khách có thể thưởng thức món Ý tại Il Vigneto, một trong 3 nhà hàng của Khách sạn hoặc nghỉ lại trong phòng và thưởng thức những bữa ăn ngon với dịch vụ phòng (có giới hạn thời gian). Khách có thể dùng bữa sáng nấu theo yêu cầu với một khoản phụ phí nhỏ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Khu vực phục vụ hội thảo, sự kiện tại Khách sạn này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 45 phòng được trang bị máy điều hòa cùng lò sưởi và TV LED. Giường nệm có lớp đệm bông đi cùng chăn bông và bộ đồ giường cao cấp. Các phòng có ban công riêng. Truy cập internet có dây và không dây miễn phí giúp bạn luôn kết nối; và các chương trình truyền hình kỹ thuật số sẽ mang đến những giây phút giải trí thoải mái. Phòng tắm riêng với bồn tắm và buồng tắm vòi sen riêng được trang bị bồn tắm và đồ dùng nhà tắm miễn phí.
Ngày nhận xét: 6 thg 6, 2026
Ngày ở: thg 5 2026
Ngày nhận xét: 15 thg 3, 2026
Ngày ở: thg 3 2026
We loe this resort!
From our front desk greeting from Odessa and Valerie (sp,) to the wonderful and professional restaurant staff, to Nick and Joel at the tennis, pickleball, and bocce courts. Great people all...who will go out of their way to make your stay memorable. They all seem to genuinely enjoy their work and are treated well. And it shows. Our first encounter was with a man who has worked at the resort for over a decade, and likes it so much he even brought on his wife, and daughter who now work at Cordevalle as well.
The rooms are immaculate. They are large, extremely well-appointed - we had a large fridge, microwave, and toaster oven - and the views from our villa suite were stunning.
The grounds are beautiful and the golf course is first-rate. The small touches, from the glass of wine at check-in, to the fresh fruit at the spa, You can't take a step without getting a free bottle of water. Which you will need after your 3-mile hike around the beautiful hills surrounding Cordevalle.
My family was in the hotel business for three generations, so I know how tough this business can be. But Cordevalle makes it all seem effortless. Go and enjoy. It's not cheap, but for my wife's special birthday celebration with our good friends, it was worth every penny!
Ngày nhận xét: 4 thg 2, 2026
Ngày ở: thg 1 2026
Good property, Mediocre customer service
In general, the golf course and practice facilities were well kept and maintained. Golf-dedicated staff were very friendly, and the experience was great. We weren’t able to fit in a tee time but from what we saw of the course, it was gorgeous.
The rooms at the resort are clean, modern, and well kept. Though the bungalows are next to each other, they’re generally quiet and you don’t get much outside noise. Room service is quick and housekeeping staff are friendly. We had our dog with us for the stay and bedding/bowls were provided, which was nice. The property is dog friendly which is also a plus. My only critique room-wise is that the bungalows don’t have a private back area so we had a few times where other hotel guests walked through our patio. There are very few sources of natural light for the room via private windows so you almost have to choose between privacy and light.
Food at the resort is not great. The first night, we had dinner at the One Iron Bar. Service was incredibly slow despite there only being 6-7 parties (and 3 parties on the patio where we sat). My husband’s burger came out overcooked and missing the bottom bun. Salad was overdressed and in general, the food was really lacking. Wait staff were too busy talking to each other to actually provide service. At one point, we waited for 20 minutes to get a dessert menu so I sent my husband to go get our server. You can tell the staff, aside from the manager, don’t really want to be there. Room service food is quick but also relatively underwhelming.
The least pleasant part of the stay was my interaction with front desk staff. During the stay, almost all of our encounters were with staff who had minimal to no customer service training. Most of the weekend staff were Gen Z girls who don’t seem to have ever worked at a resort/hotel before. Check in was quick but the staff provided little to no direction and we had to ask for information about the resort in order to know where to go for our rooms and the tennis courts, etc. When we asked for bandaids or information, we were often met with blank stares and rude answers. During check out, the front desk person wasn’t able to provide a receipt so I had asked for it to be emailed to me, which never happened. I ended up calling 4 times to finally get a copy of the receipt (was told it was emailed to me but never received. Said they had a system reboot or the person never sent it) and 2-3 more calls to resolve incorrect charges (was double charged for resort fees, Chase Edit property credits weren’t applied, breakfast or other charges were incorrect). The receipt was also labeled with the craziest things (dog fee was labeled as a store purchase, property credit labeled as package lost). When I expressed to the staff how frustrating the experience to resolve the charges and to even get a copy of my receipt was, she simply told me that it’s not frustrating. All in all, it took me 9 hours post check out to resolve all the billing issues, completely souring the entire experience. For the price point of nearly $800 a night, this is simply not the experience you expect. I had asked to speak with someone higher up about the experience and was told someone would call me back, but never received a call.
In general, the property is well kept, dog friendly, and family friendly. The golf facilities are nice. However, for the price and the customer service, I think you are better off going an hour down to Pebble or Carmel, where the experience is far better.
Phản hồi từ khách sạn
Ngày nhận xét: 13 thg 3, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the condition of the golf facilities, the friendliness of the golf staff, and the cleanliness and comfort of the bungalows, as well as the pet-friendly accommodations.
That said, we sincerely apologize for the issues you experienced with dining, front desk service, and the billing process after checkout. The slow service, food quality concerns, and especially the difficulty obtaining and correcting your receipt are not the level of service we strive to provide. Your feedback has been shared with the appropriate teams and we addressed these areas. Thank you again for your feed back. It will help us improve staff training and communication.
We truly appreciate you highlighting both the positives and the areas where we fell short, and we’re very sorry that these issues ultimately impacted your overall experience. Please feel free to contact me if you would like to further discuss. Once again Thank You for staying with us here at CordeValle.
Sincerely,
Rian Obispo
Front Office and Spa Manager
Ngày nhận xét: 27 thg 1, 2026
Ngày ở: thg 1 2026
Ngày nhận xét: 29 thg 9, 2025
Ngày ở: thg 9 2025
Vị trí xuất sắc
1 Cordevalle Club Drive, San Martin, 95046, Hoa Kỳ|2,79 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
16:00
Trả phòng trước:
12:00
Thông tin nên biết
Khách sạn này chào đón trẻ em
Mọi lứa tuổi
2.229.346 ₫ (USD85)/người/đêm
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