Lushy Kintamani
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 11:00 |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Khu vực không hút thuốc
Cho phép mang theo vật nuôi
Quầy rượu
Khu vực hút thuốc
Tìm hiểu thêm về Lushy Kintamani
Lushy Kintamani
Nằm ở Kubupenlokan, Lushy Kintamani có khu vườn, quầy bar và Wi-Fi miễn phí ở toàn bộ chỗ nghỉ. Các phòng đều có điều hòa, ngoài ra một số phòng tại hostel có ban công. Sân bay Bali Ngurah Rai cách 76 km.
Đánh giá từ
Khách du lịch một mình
Ngày nhận xét: 31 thg 5, 2026
Ngày ở: thg 5 2026
Great hotel, poor management
Beautiful new hotel with huge potential, but unfortunately my stay was damaged by poor management.
The property itself is great: stylish new design, beautiful lakeside location, friendly junior reception staff, free billiards, pools, and complimentary boats/canoes. The place could easily become one of the best stays around Lake Batur.
However, during just one night I experienced several uncomfortable situations, all connected to the senior manager Maria.
First, I was told I could not quietly enjoy my own drink outside near the empty pool area and had to stay inside my room instead. I respected the rule, but the communication felt unnecessarily cold.
Then the sink in my room stopped working. Staff repaired it quickly, but the technician left the door open and a huge number of flies entered the room. One receptionist kindly offered a room change, but Maria immediately refused, despite the hotel being mostly empty. The flies were never properly removed, and the room became uncomfortable.
Later, I asked about fishing on the lake after seeing locals fishing nearby. Again, the answer was simply “not allowed,” without any effort to help or explain.
The final issue happened during check-out. Reception informed me that check-out was at 11:30, but at 11:28 I was already being called and pressured because Maria insisted it was 11:00.
What disappointed me most was not the problems themselves, but the constant feeling that guest comfort was treated as less important than rigid control.
This hotel truly has amazing potential, and most of the staff were kind and welcoming. I sincerely hope the owners pay attention to the management approach, because it currently damages what could otherwise be an excellent guest experience.
The property itself is great: stylish new design, beautiful lakeside location, friendly junior reception staff, free billiards, pools, and complimentary boats/canoes. The place could easily become one of the best stays around Lake Batur.
However, during just one night I experienced several uncomfortable situations, all connected to the senior manager Maria.
First, I was told I could not quietly enjoy my own drink outside near the empty pool area and had to stay inside my room instead. I respected the rule, but the communication felt unnecessarily cold.
Then the sink in my room stopped working. Staff repaired it quickly, but the technician left the door open and a huge number of flies entered the room. One receptionist kindly offered a room change, but Maria immediately refused, despite the hotel being mostly empty. The flies were never properly removed, and the room became uncomfortable.
Later, I asked about fishing on the lake after seeing locals fishing nearby. Again, the answer was simply “not allowed,” without any effort to help or explain.
The final issue happened during check-out. Reception informed me that check-out was at 11:30, but at 11:28 I was already being called and pressured because Maria insisted it was 11:00.
What disappointed me most was not the problems themselves, but the constant feeling that guest comfort was treated as less important than rigid control.
This hotel truly has amazing potential, and most of the staff were kind and welcoming. I sincerely hope the owners pay attention to the management approach, because it currently damages what could otherwise be an excellent guest experience.
Vị trí
Kintamani Br. Yeh panes, desa songan A, kec. Kintamani, kab. Bangli, Songan B, 80614, Indonesia|2,46 km từ trung tâm thành phố
