Hotel Alia Matraman
+ 51
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Bể bơi
Nhà hàng
Thang máy
Bể bơi trong nhà
Hotel Alia Matraman: đánh giá
Đánh giá từ 
Cặp đôi
Ngày nhận xét: 29 thg 3, 2025
Great place. Across from mall. Plenty of markets close , great selection for breakfast
Cặp đôi
Ngày nhận xét: 4 thg 4, 2025
Balik LG dong kesini..smua good next nginep LG disini
Khách đi công tác
Ngày nhận xét: 30 thg 12, 2018
Ngày ở: thg 12 2018
Very bad recepcionist and the way they give you most irrelevants information
The only reason I booked this hotel is their promotion on Traveloka about private pool. But, it got cancelled during the holiday season. Than, my room has no view. They didn't informed that on the application. I can't fell relax while surrounded by wall. I feel like live in the box. Then I asked receptionist to upgrade the room, I said I will pay for that. But the receptionist really pissed me off. He rejected my request for unclear reason. He said no room available, but than he said he couldn't sold the room just in case other people would like to book it. That's mean, there was a room, or even many rooms. He just didn't want to gave it to me. He didn't even apologize or performed a nice gesture. I booked for 2 days, but I called Traveloka, explained my situation and told them i want to change the plan, even though my book was non-refundable. Traveloka did followed up my complain by called the hotel's authority, I guess. Finally the receptionist called me, he said, I can have an upgrade room for next day. Ok, great! But still, it was dissapointed because I have to wasted my energy for something that can be solved by hotel's management wisely and quickly.
It's not a matter of money, it's about trust between seller and customers, it's about how you accommodate your customer's need.
My advice for all hotel that promoting their rooms at Traveloka or any other platform, please treat all customers equally. Just because we order from online travel agent, it doesn't mean you can put us at the worst room! It happened to me a lot. Sometimes I got lucky to found a kind receptionist or anyone from hotel's management who listened and tried to accommodate me. But that's just a rare case. Many times I just surrendered because too tired to complain. Hey, we booked via Traveloka and we paid. We didn't spend the night at your hotel for free, we paid! Why we book via Traveloka? Because it's easy and practical. It's how the world today. Everything is about efficiency. So, if you can't change the way you treat us, sell your product by yourself!
It's not a matter of money, it's about trust between seller and customers, it's about how you accommodate your customer's need.
My advice for all hotel that promoting their rooms at Traveloka or any other platform, please treat all customers equally. Just because we order from online travel agent, it doesn't mean you can put us at the worst room! It happened to me a lot. Sometimes I got lucky to found a kind receptionist or anyone from hotel's management who listened and tried to accommodate me. But that's just a rare case. Many times I just surrendered because too tired to complain. Hey, we booked via Traveloka and we paid. We didn't spend the night at your hotel for free, we paid! Why we book via Traveloka? Because it's easy and practical. It's how the world today. Everything is about efficiency. So, if you can't change the way you treat us, sell your product by yourself!
Du lịch với cả gia đình
Ngày nhận xét: 1 thg 11, 2017
Ngày ở: thg 10 2017
Not Bad for short stay
First impression, I hated the hotel because its smells like hospital .
The room is spacious and clean, too bad the air conditioner did not work well, but the technical service man immediately fixed it, so it worked perfectly fine .
The breakfast ok, you must try the " Nasi Uduk " it was the best nasi uduk I have ever tasted
Need adding some fruits though
The parking lot need improvement
If you want to go shopping to 'Pasar Jatinegara" this is the best place to stay
The room is spacious and clean, too bad the air conditioner did not work well, but the technical service man immediately fixed it, so it worked perfectly fine .
The breakfast ok, you must try the " Nasi Uduk " it was the best nasi uduk I have ever tasted
Need adding some fruits though
The parking lot need improvement
If you want to go shopping to 'Pasar Jatinegara" this is the best place to stay
Khách du lịch một mình
Ngày nhận xét: 30 thg 3, 2016
Ngày ở: thg 2 2016
space room, it looks new and good service" money worth it"
the bedroom is cleaned and looked new all furniture and other stuff and the service are good especially there were varieties of free breakfast. the price is worth it for one star hotel. I was fell safe when I was staying there as I am travelling alone that time. The hotel is based of islamic rule - no married not room - It's a god think!!!
Khám phá khu vực
Jl. Matraman Raya No.224, RT.4/RW.6, Bali Mester, Jakarta, Kotamadya Jakarta Timur, 13310, Indonesia|6,05 km từ trung tâm thành phố
Thông tin nên biết
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Không cho phép mang theo thú cưng
Yêu cầu bắt buộc: Đối với khách lưu trú theo cặp, cần xuất trình giấy tờ chứng minh kết hôn hợp lệ (như giấy chứng nhận kết hôn chính thức) khi làm thủ tục nhận phòng.
Khách sạn này chấp nhận các phương thức thanh toán sau:
Hotel Alia Matraman: Câu hỏi thường gặp
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