Vanivola Hotel
+ 47
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Thông tin nhanh
Nhận phòng từ: | 12:00 |
|---|---|
Trả phòng trước: | 11:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Không cho phép mang theo thú cưng |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Dịch vụ đưa đón sân bay
Bể bơi
Spa
Nhà hàng
Vanivola Hotel: đánh giá
Đánh giá từ 
Du khách ẩn danh
Ngày nhận xét: 1 thg 8, 2026
Ngày ở: thg 7 2026
We had a good experience.
The hotel is well good centered.
The hotel is well good centered.
Du khách ẩn danh
Ngày nhận xét: 2 thg 1, 2026
Ngày ở: thg 12 2025
No breakfast included contrary to what Expedia has stated, this information is false.
Khác
Ngày nhận xét: 8 thg 8, 2025
Ngày ở: thg 8 2025
Vanivola to flee: dirty, expensive, mismanaged – big disappointment in August 2025
❌ Disappointing experience at Hotel Vanivola (August 2025) – not to be missed
We stayed at the Hotel Vanivola in Sainte-Marie, and our experience was unfortunately very disappointing, unworthy of a hotel presented as a star. Here is an honest and complete return so that other travellers can make informed reservations.
1. ❗ Reservation problem
We had booked a **bungalow**, but when we arrived we were given a **room** and told: “Personally, I would take the room.” It took **insistence** to get what we had booked. Manipulative borderline management.
2. Very questionable hygiene
The **bungalow was poorly maintained**:
* Mould on walls and ceilings
* Dirty sheets or at least never changed
* Bathroom floor always sandy even after cleaning
* No garbage bag provided on arrival
* Swimming pool poorly maintained, gooey floor in water
When we entrusted the keys for the cleaning, only the bed was redone with the **same sheets**. No real cleaning.
3. ️ Poorly organised catering
The restaurant requires **ordering between 4pm and 5.30pm** for evening dinner. After that time, **impossible to eat** at the hotel, even if you are a customer. In the morning we booked breakfast for 8:30, but by 8:30 it was still not ready: Service slow and disorganized. Prices are **very high for Madagascar**, without justification.
4. Unprofessional staff
Little listening and no spontaneous information on the **activities available**, **spa**, **massages**, etc. When we ask if there are scooters for rent, we are offered a blurry plan at **55 000 Ar/day** (more expensive than current prices on the island) – we feel that we are being tried to **scam us or at least inflate prices.**
We also offer **tuk-tuk transport at 150,000 Ar** for classic journeys such as going to Ile aux Nattes or north, which is **well above the normal fare**.
The **spa / hammam is closed** (not specified on the site), only massages are offered (60,000 Ar / h).
5. Chaotic check-out
We asked to **leave our bags at Welcoming** after the check-out at 11am. At 2:00 p.m., they were still **in the bungalow**, unattended. No one at the reception. The caterer must have called someone. Very insecure.
6. Hidden costs
When we leave, we are charged a **tourist sticker fee (5,000 Ar/night)** without ever informing us on arrival. This should be announced upon booking.
7. Misleading photos
The photos of the hotel are clearly **old and embellished**. In fact, the infrastructure is aging, poorly maintained, and the general Mood does not reflect what is presented online at all.
Conclusion
Hotel Vanivola clearly does not deserve its stars or its reputation. It is a confusing management, a little concerned staff, a very average level of hygiene and a poor general organization.
We have lived a real DISILLUSIONMENT. We definitely do not recommend this property. There are other hotels on the island that deserve more of your time and money.
We stayed at the Hotel Vanivola in Sainte-Marie, and our experience was unfortunately very disappointing, unworthy of a hotel presented as a star. Here is an honest and complete return so that other travellers can make informed reservations.
1. ❗ Reservation problem
We had booked a **bungalow**, but when we arrived we were given a **room** and told: “Personally, I would take the room.” It took **insistence** to get what we had booked. Manipulative borderline management.
2. Very questionable hygiene
The **bungalow was poorly maintained**:
* Mould on walls and ceilings
* Dirty sheets or at least never changed
* Bathroom floor always sandy even after cleaning
* No garbage bag provided on arrival
* Swimming pool poorly maintained, gooey floor in water
When we entrusted the keys for the cleaning, only the bed was redone with the **same sheets**. No real cleaning.
3. ️ Poorly organised catering
The restaurant requires **ordering between 4pm and 5.30pm** for evening dinner. After that time, **impossible to eat** at the hotel, even if you are a customer. In the morning we booked breakfast for 8:30, but by 8:30 it was still not ready: Service slow and disorganized. Prices are **very high for Madagascar**, without justification.
4. Unprofessional staff
Little listening and no spontaneous information on the **activities available**, **spa**, **massages**, etc. When we ask if there are scooters for rent, we are offered a blurry plan at **55 000 Ar/day** (more expensive than current prices on the island) – we feel that we are being tried to **scam us or at least inflate prices.**
We also offer **tuk-tuk transport at 150,000 Ar** for classic journeys such as going to Ile aux Nattes or north, which is **well above the normal fare**.
The **spa / hammam is closed** (not specified on the site), only massages are offered (60,000 Ar / h).
5. Chaotic check-out
We asked to **leave our bags at Welcoming** after the check-out at 11am. At 2:00 p.m., they were still **in the bungalow**, unattended. No one at the reception. The caterer must have called someone. Very insecure.
6. Hidden costs
When we leave, we are charged a **tourist sticker fee (5,000 Ar/night)** without ever informing us on arrival. This should be announced upon booking.
7. Misleading photos
The photos of the hotel are clearly **old and embellished**. In fact, the infrastructure is aging, poorly maintained, and the general Mood does not reflect what is presented online at all.
Conclusion
Hotel Vanivola clearly does not deserve its stars or its reputation. It is a confusing management, a little concerned staff, a very average level of hygiene and a poor general organization.
We have lived a real DISILLUSIONMENT. We definitely do not recommend this property. There are other hotels on the island that deserve more of your time and money.
Du khách ẩn danh
Ngày nhận xét: 2 thg 4, 2025
Ngày ở: thg 3 2025
Fantastic & Cosy, Greta Service
Du khách ẩn danh
Ngày nhận xét: 10 thg 12, 2022
Ngày ở: thg 7 2022
All I can say is WOW! From the moment we stepped of the plane until we were dropped of at the ferry terminal we were treated like royalty. The staff are so friendly and attentive. Since my wife and only speak english, we a little hesitant about staying at such a remote destination like Isle Sainte Marie, but Luca made it one or favorite vacations ever. She was more than happy to act as our interpreter and assist with booking excursions for us thru the entire stay and even arranged return travel back to Antananarivo which is quite an involved journey if you are not flying. If you are considering where to stay on Isle Sainte Marie, your search is over book the Vanivola now. The attached photo was taken from the hotel patio where we ate most of meals during our stay.
Khám phá khu vực
Lamboutsira MAHAVELO BP 37, Sainte Marie, 515, Madagascar|16,2 km từ trung tâm thành phố
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Không cho phép mang theo thú cưng
Có phục vụ bữa sáng
Các lựa chọn bữa sáng
Bữa sáng kiểu lục địa
Giá bữa sáng
148.894 ₫ (≈MGA 24.465,39)/người
Thời gian bữa sáng
07:00 - 10:00 từ Thứ Hai đến Chủ Nhật
Khách sạn này chấp nhận các phương thức thanh toán sau:
Vanivola Hotel: Câu hỏi thường gặp
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