Redang Island Resort
+ 89
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Wi-Fi
Điều hòa nhiệt độ
Bể bơi
Trung tâm thể dục
Spa
Quầy lễ tân 24 giờ
Tìm hiểu thêm về Redang Island Resort
Redang Island Resort
Redang Island Resort ở Đảo Redang, gần biển cách Bãi biển tại Summer Bay Resort 26 km. Resort bãi biển này nằm khá gần phạm vi của Công viên Hải dương Marine Park Centre và Đền thờ Hồi giáo Redang. Hãy tận hưởng nhiều dịch vụ, tiện nghi thể thao, giải trí như hồ bơi ngoài trời, trung tâm thể dục và xe đạp cho thuê. Resort này còn có quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và phòng trò chơi. Khách có thể thưởng thức những món ăn ngon tại Santapan Cafe hoặc dùng bữa tại quán cà phê. Resort này còn cung cấp dịch vụ phòng 24 giờ. Thư giãn sau một ngày dài bên cạnh ly đồ uống yêu thích tại quầy bar/khu lounge. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Đảo Redang? Resort này có khu vực tổ chức rộng 165 mét vuông, bao gồm khu hội nghị. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 98 phòng được trang bị minibar. Các phòng có ban công riêng. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình cáp sẽ mang đến những phút giây giải trí thoải mái. Các phòng tắm được trang bị buồng tắm vòi sen, đồ dùng nhà tắm miễn phí và chậu vệ sinh/vòi rửa.
Đánh giá từ 
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Ngày nhận xét: 3 thg 6, 2026
Ngày ở: thg 6 2026
Friendly resort
Thank you to Ariff sazwan, Wana at the reception. The resort facilities were old in Residue as a whole, but the staff was so friendly that they didn't feel uncomfortable.
Write a review on the kindness of real staff.
They solved everything like the Superman of Resident Island. Thank you very much.
Write a review on the kindness of real staff.
They solved everything like the Superman of Resident Island. Thank you very much.
Du lịch với cả gia đình
Ngày nhận xét: 15 thg 7, 2026
Ngày ở: thg 6 2026
Beautiful location. Incredible potential. Sadly, poor management overshadows the entire experience.||
Redang Island Resort is set in a stunning location with charming bungalow-style accommodation nestled amongst the tropical surroundings. It is easy to see that this was once a beautiful resort, and it still has all the ingredients to become one again. Unfortunately, it now feels neglected, poorly managed and lacking the level of hospitality guests deserve.
The biggest disappointment was housekeeping. We intentionally declined housekeeping until the third day, expecting the room to receive a proper clean. Instead, the beds were made, towels replaced and the floor given a quick sweep. The shower stall was not cleaned, the bathroom sink remained dirty, surfaces were not sanitised, and toiletries, coffee supplies and even toilet paper were not replenished. It felt more like a linen change than actual housekeeping.
Breakfast was equally disappointing. The buffet offered very limited variety and very little attention to quality. The beverage station consisted of only three dispensers—water, orange juice and milk—with only one of the two coffee machines working. The orange juice didn't even resemble real orange juice. Food choices were often limited to sliced fruit, a noodle soup station where the broth and ingredients did not appear to be refreshed regularly, and unusual combinations such as baked beans, mashed potatoes and noodles. Food trays were frequently allowed to become almost empty before being refilled, giving the impression that the buffet was being managed with minimal attention.
The resort itself also shows obvious signs of neglect. There are termite-damaged timbers, gaps around doors, ageing facilities and litter around the grounds that often remained unattended. These may seem like small issues individually, but together they give the impression that the property is no longer being cared for to an acceptable standard.
One example that perfectly illustrates this is the resort's private beach access. A staircase leads to a beautiful secluded beach with spectacular rock formations and crystal-clear water. It should be one of the highlights of the resort. Instead, sections of the handrail are broken, making the stairs feel unsafe, there is little or no warning signage, and the beach itself is littered with plastic bottles and rubbish left behind by previous visitors. While guests should certainly clean up after themselves, the resort should also take responsibility by providing rubbish bins, installing signs encouraging guests to keep the beach clean and scheduling regular clean-ups. It is such a beautiful place that deserves far better care.
The swimming pool is another facility with great potential, but it too appears to be lacking proper maintenance. The timber decking is beginning to show its age, ants were noticeable around the pool area, and there was little evidence of proactive guest service. There were no poolside menus, no QR code or WhatsApp information for ordering food or drinks, and no staff regularly checking on guests. Instead, guests were expected to walk back to the restaurant, and staff appeared reluctant to provide poolside service when requested. Small touches like these would significantly improve the experience.
The greatest frustration, however, was transportation.
This resort is extremely secluded with only one restaurant on-site, so guests rely on the shuttle boat to Long Beach for additional restaurants, cafés, bars, dive shops and other activities. During check-in, this service is promoted as one of the resort's conveniences. However, the reality is that boats only operate at limited times and only if enough passengers register. If there aren't enough people, guests simply cannot go.
For an isolated resort, this is incredibly poor hospitality. Guests should never feel trapped. The resort should either operate the scheduled departures regardless of passenger numbers, provide additional departure times or charge a small supplement when fewer people are travelling. Any of these solutions would demonstrate flexibility and genuine customer care.
We also booked diving with an independent operator and were refused transport to the pier because we had not booked through one of the resort's preferred dive centres. That decision made us feel restricted rather than looked after.
Perhaps the most concerning part of our stay was a conversation with members of the staff. We were told that management's primary focus is the luxury Taaras Resort while Redang Island Resort receives significantly less attention. Staff also expressed that guest concerns have been raised previously but they feel little has changed. Whether or not this reflects management's actual philosophy, it certainly reflected our overall experience.
I want to make it clear that the staff themselves were generally polite and friendly. The real issue appears to be leadership, management priorities and operational standards. During our stay we frequently observed staff gathered in empty rooms or common areas using their phones while rubbish remained on the grounds and maintenance issues were left unattended. This is not about blaming individual employees—it points to a lack of supervision, training and leadership.
The disappointing part is that many of these issues would not require major renovations or significant financial investment. Better housekeeping, stronger supervision, cleaner public areas, improved communication, proper signage, more flexible transportation, routine maintenance and a greater attention to detail would dramatically improve the guest experience.
Hospitality should never depend on whether a guest stays at a three-star or five-star property. Every paying guest deserves clean accommodation, safe facilities, professional service and management that genuinely cares about the guest experience.
Redang Island Resort has incredible potential and could once again become one of the island's most enjoyable places to stay. Sadly, our overall impression was that the answer to guests was too often "No" instead of "How can we help?"
Until Taaras Resort demonstrates the same commitment to Redang Island Resort as it does to its flagship property, I cannot recommend staying here.
The biggest disappointment was housekeeping. We intentionally declined housekeeping until the third day, expecting the room to receive a proper clean. Instead, the beds were made, towels replaced and the floor given a quick sweep. The shower stall was not cleaned, the bathroom sink remained dirty, surfaces were not sanitised, and toiletries, coffee supplies and even toilet paper were not replenished. It felt more like a linen change than actual housekeeping.
Breakfast was equally disappointing. The buffet offered very limited variety and very little attention to quality. The beverage station consisted of only three dispensers—water, orange juice and milk—with only one of the two coffee machines working. The orange juice didn't even resemble real orange juice. Food choices were often limited to sliced fruit, a noodle soup station where the broth and ingredients did not appear to be refreshed regularly, and unusual combinations such as baked beans, mashed potatoes and noodles. Food trays were frequently allowed to become almost empty before being refilled, giving the impression that the buffet was being managed with minimal attention.
The resort itself also shows obvious signs of neglect. There are termite-damaged timbers, gaps around doors, ageing facilities and litter around the grounds that often remained unattended. These may seem like small issues individually, but together they give the impression that the property is no longer being cared for to an acceptable standard.
One example that perfectly illustrates this is the resort's private beach access. A staircase leads to a beautiful secluded beach with spectacular rock formations and crystal-clear water. It should be one of the highlights of the resort. Instead, sections of the handrail are broken, making the stairs feel unsafe, there is little or no warning signage, and the beach itself is littered with plastic bottles and rubbish left behind by previous visitors. While guests should certainly clean up after themselves, the resort should also take responsibility by providing rubbish bins, installing signs encouraging guests to keep the beach clean and scheduling regular clean-ups. It is such a beautiful place that deserves far better care.
The swimming pool is another facility with great potential, but it too appears to be lacking proper maintenance. The timber decking is beginning to show its age, ants were noticeable around the pool area, and there was little evidence of proactive guest service. There were no poolside menus, no QR code or WhatsApp information for ordering food or drinks, and no staff regularly checking on guests. Instead, guests were expected to walk back to the restaurant, and staff appeared reluctant to provide poolside service when requested. Small touches like these would significantly improve the experience.
The greatest frustration, however, was transportation.
This resort is extremely secluded with only one restaurant on-site, so guests rely on the shuttle boat to Long Beach for additional restaurants, cafés, bars, dive shops and other activities. During check-in, this service is promoted as one of the resort's conveniences. However, the reality is that boats only operate at limited times and only if enough passengers register. If there aren't enough people, guests simply cannot go.
For an isolated resort, this is incredibly poor hospitality. Guests should never feel trapped. The resort should either operate the scheduled departures regardless of passenger numbers, provide additional departure times or charge a small supplement when fewer people are travelling. Any of these solutions would demonstrate flexibility and genuine customer care.
We also booked diving with an independent operator and were refused transport to the pier because we had not booked through one of the resort's preferred dive centres. That decision made us feel restricted rather than looked after.
Perhaps the most concerning part of our stay was a conversation with members of the staff. We were told that management's primary focus is the luxury Taaras Resort while Redang Island Resort receives significantly less attention. Staff also expressed that guest concerns have been raised previously but they feel little has changed. Whether or not this reflects management's actual philosophy, it certainly reflected our overall experience.
I want to make it clear that the staff themselves were generally polite and friendly. The real issue appears to be leadership, management priorities and operational standards. During our stay we frequently observed staff gathered in empty rooms or common areas using their phones while rubbish remained on the grounds and maintenance issues were left unattended. This is not about blaming individual employees—it points to a lack of supervision, training and leadership.
The disappointing part is that many of these issues would not require major renovations or significant financial investment. Better housekeeping, stronger supervision, cleaner public areas, improved communication, proper signage, more flexible transportation, routine maintenance and a greater attention to detail would dramatically improve the guest experience.
Hospitality should never depend on whether a guest stays at a three-star or five-star property. Every paying guest deserves clean accommodation, safe facilities, professional service and management that genuinely cares about the guest experience.
Redang Island Resort has incredible potential and could once again become one of the island's most enjoyable places to stay. Sadly, our overall impression was that the answer to guests was too often "No" instead of "How can we help?"
Until Taaras Resort demonstrates the same commitment to Redang Island Resort as it does to its flagship property, I cannot recommend staying here.
Cặp đôi
Ngày nhận xét: 14 thg 5, 2026
Ngày ở: thg 5 2026
Unsure of the resort quality but great communication via whatsapp
aini and sazwan from reception and syidah from snorkelling centre have been chatting w me throughout the nigjt on 2 different nights w detailed information that helped me finalize my itnirerary snd budget estimation. havent been to the resort yet but defo quality communication.
Khách đi công tác
Ngày nhận xét: 30 thg 4, 2026
Ngày ở: thg 4 2026
The best place if to kg red island.
First accommodation on Redang Island. Sgt satisfied. Service tip top. From transportation, registration, rooms... Great sum.. thank you Ats good service esp From en ariff sazwan & uncle Wana... Sgt friendly and xloket smiles..
Tq helped send us to the clinic... wlpon xde in service... The view is beautiful and quiet. Some furniture/water room is a bit long. You can renovate it up to date with a smarter TV system.
The swimming pool is spacious. Best. The food is delicious. Aglio olio Pon best.. nasi gorg..
Pon price is affordable. Super sgle bed... wide.
It's important that new van shutter... Nk to the jet to... It's no cost... Rm 0... The price of gasoline is expensive.
Going to the Friday solemnity Pon was sent .. if xhtr ... the sin... ..
Tq layan & help us for 3 days 2 mlm there...
Don't forget to go down to the pantainye.. chantikkk...
One lg.. there's a survenior store at Tau Kat Sni...
Can I repeat... Sbb xpuas duk sna... Tq guysss...
Tq helped send us to the clinic... wlpon xde in service... The view is beautiful and quiet. Some furniture/water room is a bit long. You can renovate it up to date with a smarter TV system.
The swimming pool is spacious. Best. The food is delicious. Aglio olio Pon best.. nasi gorg..
Pon price is affordable. Super sgle bed... wide.
It's important that new van shutter... Nk to the jet to... It's no cost... Rm 0... The price of gasoline is expensive.
Going to the Friday solemnity Pon was sent .. if xhtr ... the sin... ..
Tq layan & help us for 3 days 2 mlm there...
Don't forget to go down to the pantainye.. chantikkk...
One lg.. there's a survenior store at Tau Kat Sni...
Can I repeat... Sbb xpuas duk sna... Tq guysss...
Du lịch với cả gia đình
Ngày nhận xét: 27 thg 3, 2026
Ngày ở: thg 3 2026
Bad experience at Redang Island Resort
I booked 5 king beds but we were give only 2 n d rest were twin sharing and they said no room available. We had to conply with that but price of the room same. Housekeeping was bad. Rubbish was not thrown out, no extra tissue rolls given. Food was the worst. Omelette station’s chef was always missing and was hard to get scramble n sunny sight. Coffee maker was out of order and toast machine’s breads dropped on the table. Nasi lemak’s sambal was so bad , tasteless and no cucumber served and the rice was so hard. Beverage was also bad and no assistance at the cafe. Two of my family members had diarrhoea the whole day after eating the nasi lemak. Overall it was bad experience .
Vị trí
Peti Surat 106, Kuala Terengganu, Kampung Hulu Redang, 21090, Malaysia|0,88 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
Phí Bảo tồn Công viên Biển sẽ được tính như sau: 5 MYR/người lớn và 2 MYR/trẻ em (dưới 12 tuổi) đối với người mang hộ chiếu/ID Malaysia; 30 MYR mỗi người lớn và 15 MYR mỗi trẻ em (dưới 12 tuổi) đối với người không mang hộ chiếu Malaysia.
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Redang Island Resort: Câu hỏi thường gặp
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