E.City Hotel@OneCity
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 12:00 |
Tiện nghi
Tìm hiểu thêm về E.City Hotel@OneCity
E.City Hotel@OneCity
Location Want to take a rest and explore the city? Hotel «e.City Hotel @ One City» is located in Subang Jaya. This hotel is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Sunway Lagoon Theme Park, Pusat Sains Negara National Science Center and Thean Hou Temple.At the hotel Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone. Tourists who can’t live without swimming will appreciate an outdoor pool. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry and an ATM.Room amenities Here’s what you’ll find in the room to have a rest after a long day: a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Ngày nhận xét: 20 thg 11, 2019
Ngày ở: thg 10 2019
Acceptable
Service is good. I would like to extend my gratitude to Ms Geraldine Anne who simply went out the extra mile to ensure that my stay was a good one.
She is certainly an asset to the industry.
Phản hồi từ khách sạn
Ngày nhận xét: 25 thg 11, 2019
Thank you for sharing your feedback regarding your stay!
I am glad that you were satisfied with our room and service extended to you. Also, thank you for the kind words regarding our Staff.
Thank you for staying at eCity Hotel @ One City and we look forward to serving you again on your next visit.
Warm Regards.
Ngày nhận xét: 26 thg 7, 2020
Ngày ở: thg 7 2020
Affordable and still need more work to done to a 4 star hotel
Front Desk is awesome and very quick check in process. Maybe a welcome drink will be a good start.
Anyway overall average for 3 1/2 star rating
Ngày nhận xét: 17 thg 12, 2019
Ngày ở: thg 11 2019
A Mixed Bag
Ngày nhận xét: 27 thg 11, 2019
Ngày ở: thg 11 2019
Needs Serious Improvement
Started from the recept and check in, overheard her telling her staff that even if there is space for early check in - they should not provide the room earlier to us. - not sure rationale. Even if its true, you should not say that in front of guests. i find her comments appalling.
Next check into the hotel at level 9, after 2 hours, air con was not cold and had to change to another room at level 10.
No Water Heater during shower. No floor mat provided in the toilet (not sure if their SOP had changed, previously they had). After a shower, whole toilet was wet which i thought in my opinion is quite inconvenient.
Breakfast was the worst i ever had. (previously had roti prata, now no more). There is an egg station but all the eggs were left there (1 plate of sunny side up, 1 plate of scramble) for us to choose from and not freshly cooked. When we approached for help, they told us to choose from one of those cooked before left there long ago (it was very cold)
I think this hotel should be reviewing its SOP, their rooms and most importantly their attitude towards guests.
Phản hồi từ khách sạn
Ngày nhận xét: 3 thg 12, 2019
Thank you very much for your review on your stay at our Hotel and we are sorry to hear about your bad experience.
We greatly appreciate your comments about aspects of the room that needs updating and we are happy to announce that we are at the moment implementing many of these upgrades to our Hotel within the next couple of months.
We are sorry for the quality of food served during breakfast. Your comments will be shared with the relevant Department concerned and we will make sure improvements are made immediately.
We apologise for the unacceptable behaviour of our Staff. However, we are sure that they did not act in this way on purpose and therefore we fully understand that it can be very uncomfortable from your viewpoint. Please also rest assured, that this issue will be looked into to avoid future recurrence.
We appreciate your feedback as this will enable us to improve further our Hotel standards.
Thank you once again for staying with eCity Hotel.
SG
Ngày nhận xét: 26 thg 11, 2019
Ngày ở: thg 11 2019
Getting bad to worst
Room aircon was hot even at 16degree
No bath towels upon check in, Had to asked for bathed towels, worst still no hot water for shower,
Room tel is faulty,
Horrible breakfast ( the best was the cereal flakes) horrible hotel
Will not stay here again
Phản hồi từ khách sạn
Ngày nhận xét: 3 thg 12, 2019
Thank you very much for your review on your stay at our Hotel and we are sorry to hear about your bad experience.
We greatly appreciate your comments about aspects of the room that needs updating and we are happy to announce that we are at the moment implementing many of these upgrades to our Hotel within the next couple of months.
We are sorry for the quality of food served during breakfast. Your comments will be shared with the relevant Department concerned and we will make sure improvements are made immediately.
We apologise for the unacceptable behaviour of our Staff. However, we are sure that they did not act in this way on purpose and therefore we fully understand that it can be very uncomfortable from your viewpoint. Please also rest assured, that this issue will be looked into to avoid future recurrence.
We appreciate your feedback as this will enable us to improve further our Hotel standards.
Thank you once again for staying with eCity Hotel.
Vị trí
SkyPark @, 47650, Jalan USJ 25/1B, One City, Subang Jaya, 47650, Malaysia|2,45 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
12:00
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