Selina Sayulita
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Tìm hiểu thêm về Selina Sayulita
Selina Sayulita
Outdoor Pool and Bicycles for RentImmerse yourself in the refreshing outdoor pool or explore the area on rented bicycles, adding an adventurous touch to your stay.Restaurant Dining and Bar/LoungeDelight in a delicious meal at the on-site restaurant, and cap off your evening with a relaxing drink at the bar/lounge, perfect for unwinding after a day of exploring.Convenient Amenities and Prime LocationBenefit from a business center, luggage storage, and a library during your stay. Situated close to Sayulita Beach and various markets, this hotel offers both convenience and a prime location for your travels.Book your stay at Selina Sayulita now to experience the perfect blend of relaxation and adventure!
Ngày nhận xét: 23 thg 8, 2024
Ngày ở: thg 8 2024
Ideal place to stay in Sayulita
US
Ngày nhận xét: 9 thg 1, 2024
Ngày ở: thg 1 2024
Great and not so great
Ngày nhận xét: 5 thg 12, 2023
Ngày ở: thg 11 2023
Unfulfilled Promises and Unpleasant Surprises at Selina Hostel in Sayulita: A Cautionary Tale
I recently stayed at Selina Hostel in Sayulita, Mexico, and unfortunately, my experience was far from satisfactory. I had booked a Standard Room for a few days through a reputable travel agent in Toronto. Upon arrival, I was informed by the hostel manager that I was only entitled to a bunk bed in a shared room, and that the reservation didn't match my confirmed voucher.
Despite presenting a copy of my receipt clearly stating my booking for a Standard private room, the staff insisted that this was a mistake and suggested I pay extra for the room if I still wanted to stay. This was not just disappointing but also impractical, as they had no private rooms available at the time.
Throughout my stay, despite efforts from my travel agent to resolve the issue by sending the contract agreement to Selina, the hostel did not provide any solution or compensation nor got back to me, ever. I was left with no choice but to stay in a less-than-expected accommodation setting.
I'm writing this review to share my experience, not out of spite, but in hopes that Selina Hostel will recognize the importance of honouring contracts and being transparent. This incident not only caused inconvenience during my vacation but also left me feeling disregarded as a customer.
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BEDS
Every night I had to brush off what I thought was sand from my bed sheets. Turns out, it was termite droppings falling from the ceiling. Woke up with this stuff over my eyes and mouth — absolutely disgusting.
PLUMBING ISSUES
A leak from upstairs was dripping right onto the toilet seat, which was really gross and unhygienic.
SEWAGE SMELL
There's a constant sewage smell in the lounge area, which is really off-putting, especially during the day. Also, the sight of cockroaches running around the pool and lounge area is totally repulsive. These conditions are far from what any guest should experience. This place needs to urgently address these hygiene issues.
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Lastly, Selina's rates don't match the quality of accommodation you can find elsewhere in Sayulita. There are more appealing options available for better prices.
To those who have had similar experiences, I encourage you to share your stories. It's important for businesses like Selina to understand the impact of their service on travellers and to take steps to rectify such issues. I believe in giving credit where it's due, but also in holding businesses accountable for their commitments.
Thank you for taking the time to read about my experience. I hope it helps others make informed decisions and, hopefully, prompts Selina Hostel to improve their services and customer care.
Ngày nhận xét: 3 thg 4, 2023
Ngày ở: thg 4 2023
Nice but noisy at night
Ngày nhận xét: 22 thg 3, 2023
Ngày ở: thg 3 2023
Extremely noisy
I asked the front desk for help and they only offered for me to switch rooms, but said that there will be a loud salsa class next to the new room until at least 2 or 3 am. They didn't offer anything else to help us - a refund so we could find a more quiet place, free coffee, nothing... The front desk person seemed annoyed when we wanted to take some time to think about switching.
I understand Sayulita is a loud tourist town but Selina markets themselves as a place to co-work and co-live so they need to have soundproofed rooms available for the co-working guests.
Incidentally the co-working possibility is why I decided to pay the high price since I need to be available to clients while I'm traveling, but it's pretty hard to work if you only get 3-4 hours of sleep per night, and it would be impossible to take any meetings due to the constant noise. The co-working space at Sayulita Selina is also tiny and crowded and I don't think there are separate meeting rooms anywhere.
Vị trí xuất sắc
Calle Gaviotas Sur 12, Sayulita, 63732, Mê-xi-cô|0,42 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
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