ANA InterContinental Beppu Resort & SPA by IHG
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Không cho phép mang theo thú cưng |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Tìm hiểu thêm về ANA InterContinental Beppu Resort & SPA by IHG
ANA InterContinental Beppu Resort & SPA by IHG
Nằm ở Beppu, cách Sân vận động Oita Bank Dome 28 km, ANA InterContinental Beppu Resort & Spa by IHG cung cấp chỗ nghỉ có hồ bơi ngoài trời, chỗ đậu xe riêng miễn phí, trung tâm thể dục và sân hiên.
Ngày nhận xét: 5 thg 8, 2026
2026 Family trip!!
A big thank you to Tatsuki-san for such a warm welcome. We loved the club, onsen, restaurant, and gym…… see you next time!"
Phản hồi từ khách sạn
Ngày nhận xét: 9 thg 8, 2026
お越しいただきありがとうございます。鶴見岳を望む客室からの眺め、クラブ、温泉、レストラン、ジムと、滞在全体を楽しんでいただけたとのこと、スタッフ一同大変嬉しく思っております。Tatsuki-sanへの温かいお言葉も、本人にしっかりお伝えいたします。またのご来館を心よりお待ち申し上げております。
-InterContinental Beppu Resort & Spa スタッフ一同
Ngày nhận xét: 1 thg 1, 2026
Ngày ở: thg 2 2025
ANA InterContinental Beppu: Great Bones, Amazing Staff, Needs Menu Tweaks
The Room & Private Onsen
The room is thoughtfully designed and exceptionally comfortable, with everything perfectly placed. The highlight is the semi-outdoor private onsen tub on the balcony, which offers an amazing view of both the mountains and the ocean.
However, there is a minor drawback in the layout for us: there is no shower head or washing area located directly next to the outdoor tub (not a typical onsen hotel setup). It is a bit of a hassle to shower in the main bathroom and then walk across the room in a bathrobe to reach the onsen. Aside from this, the room is a perfect sanctuary.
Dining & Lounge Experience
While the Club Lounge offers a serene atmosphere, we noticed a lack of variety in the culinary offerings, to note that we tried breakfast in both lounge and the restaurant called Elements. We would also love to see more variety introduced at Elements. Adding more daily diversity to the food selection would elevate the experience even further. If staying for two consecutive days, there is little to no rotation in the breakfast or afternoon tea options at the lounge. The menu seems to to be almost exact same or very similar to the menu from a year ago.
Exceptional Service
What truly elevates this resort is the service, particularly in the lounge. We were delighted to be recognized by Yamada-san upon our return. She is awesome—her warmth and professionalism are superb. It is staff members like her who make the IHG Beppu a place worth returning to time and again! Note that Bell/valet parking service was also excellent.
Give a tweak to the food options in the lounge and breakfast at Elements. We would love to come back the 4th time!
Ngày nhận xét: 12 thg 4, 2026
Ngày ở: thg 4 2026
five-starred service
Ngày nhận xét: 16 thg 2, 2026
Ngày ở: thg 2 2026
Wonder whether it should receive Chinese guests
So, no Chinese please.
Phản hồi từ khách sạn
Ngày nhận xét: 13 thg 3, 2026
Thank you for staying at the ANA InterContinental Beppu Resort & Spa. We appreciate your business with IHG Hotels & Resorts.
We strive to make global travel feel easy, welcoming, and genuinely enjoyable. We are sincerely sorry that your recent stay did not fully reflect that commitment.
IHG Hotels & Resorts values your experience with our hotels and is committed to addressing all your concerns. To further assist, please send us an email at IHGService@ihg.com, along with your reservation details (confirmation number, stay dates, and IHG One Rewards number (if applicable)), contact information (full name, phone number, email, and mailing address associated with your account), and details about the actions management has taken and any other comments you want to add. Please use your TripAdvisor username and hotel details as the subject line in the email.
Please allow us another chance to make things right.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
Ngày nhận xét: 24 thg 12, 2025
Ngày ở: thg 3 2025
A pleasant time
He spoke Korean to my parents and they really appreciated being assisted in their native tongue since they speak neither English nor Japanese.
When we got to the lobby, we were surprised by the atmosphere and were greeted warmly by other employees.
Ms. Seunghee Lee, the front office supervisor, helped us check-in.
We all could tell she is genuinely nice and a lovely person, and we felt very much welcomed.
The rooms were big and romantic. The whole hotel is amazingly beautiful.
We like the fact that the onsen sides for men & women, which have different views of Beppu Bay, are switched every day. So far, it is the best onsen that we have ever been to.
It is a super expensive resort, but it is worth for every penny because of the excellent onsen, rooms, and staff.
However, we would like to point out some weak points.
There were no trash cans both inside or outside the hotel, so we felt inconvenient.
Secondly, we thought the quality and taste of food did not meet with our expectations at all (except for Takahashi-san’s cocktails).
We didn’t think it was worth what we paid.
We hope to see some improvements in the future.
Overall, it was a once-in-a-lifetime experience, and we would like to go back to stay again.
I personally enjoyed staying there more because of Ms. Lee’s hospitality and professionalism on top of the hotel facilities. I really hope I will see her again.
Vị trí rất đẹp
Oaza, 499-18 Kannawa, Beppu, 874-0000, Kyushu-Okinawa, Nhật Bản|4,68 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
Thông tin nên biết
Khách sạn này chào đón trẻ em
12 tuổi trở xuống
1.964.924 ₫ (JPY12.000)/người/đêm
2 tuổi trở xuống
Miễn phí
Không cho phép mang theo thú cưng
Có phục vụ bữa sáng
Các lựa chọn bữa sáng
Bữa sáng kiểu phương Tây
Giá bữa sáng
818.719 ₫ (≈JPY 5.000)/người
Thời gian bữa sáng
06:30 - 10:00 từ Thứ Hai đến Chủ Nhật
