Hôtel Mercure Lille Aéroport
+ 137
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Thông tin nhanh
Nhận phòng từ: | 12:00 |
|---|---|
Trả phòng trước: | 12:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Dịch vụ đưa đón sân bay
Trung tâm thể dục
Quầy lễ tân 24 giờ
Hôtel Mercure Lille Aéroport: đánh giá
Đánh giá từ 
Khách du lịch một mình
Ngày nhận xét: 7 thg 5, 2026
Ngày ở: thg 5 2026
Spacious hotel
Very nice and spacious hotel. The room is also spacious and quiet (I had to go to bed early for a 3am departure) and no noise. The bed is very comfortable.
Nice staff.
The restaurant the flame very good!
I recommend
Nice staff.
The restaurant the flame very good!
I recommend
Phản hồi từ khách sạn
Ngày nhận xét: 13 thg 5, 2026
Chère Anne Charlotte,
Nous vous remercions sincèrement pour votre commentaire élogieux concernant votre séjour à l'Hôtel Mercure Lille Aéroport. Nous sommes ravis d'apprendre que vous avez apprécié la spaciosité et le confort de votre chambre, ainsi que la qualité de notre restaurant La Flamme. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que notre personnel a contribué à rendre votre expérience agréable.
Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement.
Cordialement,
Jérémy
Hôtel Mercure Lille Aéroport
Nous vous remercions sincèrement pour votre commentaire élogieux concernant votre séjour à l'Hôtel Mercure Lille Aéroport. Nous sommes ravis d'apprendre que vous avez apprécié la spaciosité et le confort de votre chambre, ainsi que la qualité de notre restaurant La Flamme. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que notre personnel a contribué à rendre votre expérience agréable.
Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre établissement.
Cordialement,
Jérémy
Hôtel Mercure Lille Aéroport
Du khách ẩn danh
Ngày nhận xét: 5 thg 7, 2026
Ngày ở: thg 7 2026
Good and easy parking, as well as checkin. Rooms and hotel are a bit old, hence feel a bit dirty, although it is clean. Floor carpet - i dont like.
Cặp đôi
FR
Ngày nhận xét: 30 thg 6, 2026
Ngày ở: thg 6 2026
Aggressiveness, indifference, and a failed dinner. Never again!
Regarding the hotel aspect, few remarks. It's standard, perhaps the lower end of the standard regarding the rooms. Endless check-in. Only one person (at 7 PM), while there were several arrivals. 15 minutes of waiting to get the keys... that's way too long!
Tired, we decided to have an aperitif and dinner at the hotel. Almost a fatal mistake.
Seated in front of the bar, the servers (because yes, there is a lot of staff) pass by repeatedly, calmly. Not one to take our order... I had to get up and place the order. I overlook the Ricard that the server was about to serve in a whiskey glass, or the fact that I had to ask for peanuts (not offered by default), it is a detail.
The dinner: a certain amount of time to take our order, I indicate that I would like a glass of wine, the menu is placed on the table... It remained there throughout the meal without anyone asking me about my choice.
Chicken skewers (excuse me, 1 chicken skewer) with maroilles sauce (in a very small cup) and fries... A lot of fries... 4/5 pieces of chicken but a lot, a lot of fries. Unfortunately, soft. In the North! What a sadness. I ask a young woman for more sauce. (I specify that there were very few people at dinner). 5 minutes, 10 minutes... I get up to go see the young woman: "ah, yes, I will go check!!!"
But the worst is yet to come.
Dinner finished. The server clears the table, we stay at the table for a few minutes... We leave.
At 10:30 PM (yes, 10:30 PM), a call from a very angry, very unfriendly man, who gives us the order (almost) to come settle the meal. We explain to him that we are in bed, that we have provided our room number and that we plan to pay in the morning. The famous: I am coming to settle the bill. Nothing works.
It seems that our years as loyal customers of the Accor group count for nothing. We are suspected of being thieves.
I specify that nothing was asked of us: to sign the bill or pay directly after the meal. We had indeed waited.
I am going down to settle this. And there, once again, that very, very angry gentleman, immensely unfriendly and quite accusatory.
So, it's over. Never again at this hotel where we used to go during our visits to Lille.
And I admit that my first instinct for our future travels will no longer be to go to the "All" site.
Tired, we decided to have an aperitif and dinner at the hotel. Almost a fatal mistake.
Seated in front of the bar, the servers (because yes, there is a lot of staff) pass by repeatedly, calmly. Not one to take our order... I had to get up and place the order. I overlook the Ricard that the server was about to serve in a whiskey glass, or the fact that I had to ask for peanuts (not offered by default), it is a detail.
The dinner: a certain amount of time to take our order, I indicate that I would like a glass of wine, the menu is placed on the table... It remained there throughout the meal without anyone asking me about my choice.
Chicken skewers (excuse me, 1 chicken skewer) with maroilles sauce (in a very small cup) and fries... A lot of fries... 4/5 pieces of chicken but a lot, a lot of fries. Unfortunately, soft. In the North! What a sadness. I ask a young woman for more sauce. (I specify that there were very few people at dinner). 5 minutes, 10 minutes... I get up to go see the young woman: "ah, yes, I will go check!!!"
But the worst is yet to come.
Dinner finished. The server clears the table, we stay at the table for a few minutes... We leave.
At 10:30 PM (yes, 10:30 PM), a call from a very angry, very unfriendly man, who gives us the order (almost) to come settle the meal. We explain to him that we are in bed, that we have provided our room number and that we plan to pay in the morning. The famous: I am coming to settle the bill. Nothing works.
It seems that our years as loyal customers of the Accor group count for nothing. We are suspected of being thieves.
I specify that nothing was asked of us: to sign the bill or pay directly after the meal. We had indeed waited.
I am going down to settle this. And there, once again, that very, very angry gentleman, immensely unfriendly and quite accusatory.
So, it's over. Never again at this hotel where we used to go during our visits to Lille.
And I admit that my first instinct for our future travels will no longer be to go to the "All" site.
Khách du lịch một mình
Ngày nhận xét: 25 thg 6, 2026
Ngày ở: thg 6 2026
Not recommended
I asked about iron they told me we have limited numbers , You have to wait !!!!!
Du khách ẩn danh
Ngày nhận xét: 26 thg 1, 2026
Ngày ở: thg 1 2026
Nice hotel with good amenities. Clean room, free drinking water available from hotel, coffee making facility in room.
Khám phá khu vực
110 Rue Jean Jaurès, Lesquin, 59810, Pháp|1,51 km từ trung tâm thành phố
Thông tin nên biết
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2 tuổi trở xuống
Miễn phí
Cho phép mang theo thú cưng có thu phí
Có phục vụ bữa sáng
Các lựa chọn bữa sáng
Bữa sáng kiểu Mỹ, Bữa sáng kiểu lục địa, Bữa sáng không có gluten, Bữa sáng chay
Giá bữa sáng
579.927 ₫ (≈EUR 19)/người
Thời gian bữa sáng
07:00 - 10:00 từ Thứ Hai đến Chủ Nhật
Le Bistrot de l’Aeroport serves brasserie-style cuisine from 11:00 to 15:00. La Flamme, the hotel restaurant features French cuisine and is open Monday to Friday for lunch and dinner, and only for dinner on the weekends. La Lanterne bar is open from 08:00 to 00:00. Room service is available from 06:00 to 00:00. Please note that children under 12 years old can enjoy breakfast for free. Shuttle pick ups are betwen 6AM to 11PM.
Khách sạn này chấp nhận các phương thức thanh toán sau:
Cash
Hôtel Mercure Lille Aéroport: Câu hỏi thường gặp
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