Briqueterie Champagne, A Beauvallon Hotel & Spa
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Thông tin nhanh
Nhận phòng từ: | 16:00 |
|---|---|
Trả phòng trước: | 12:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Briqueterie Champagne, A Beauvallon Hotel & Spa: đánh giá
Ngày nhận xét: 4 thg 6, 2026
Ngày ở: thg 6 2026
EXCELLENCE
Restaurant: Very pleasant welcome in a cozy setting, a very kind and efficient waitress, delicious dishes, a treat for the taste buds, THANK YOU.
For the wellness aspect: Very pleasant welcome, attentive and very kind, what can I say about the treatment, a most enjoyable moment, top-notch massage, magical hands. Additionally, you have the choice between firm, medium, or gentle massage, the best, I recommend it and give it +++.
Phản hồi từ khách sạn
Ngày nhận xét: 4 thg 6, 2026
Merci pour cet avis positif.
Votre enthousiasme nous touche profondément et récompense nos équipes au quotidien.
Nous sommes ravis que l’accueil chaleureux de notre Bistrot et la créativité culinaire de nos chefs aient su éveiller vos papilles. Votre reconnaissance pour le professionnalisme de notre serveuse nous encourage à poursuivre nos efforts.
Votre éloge du spa témoigne du soin que nous apportons à chaque détail pour vos moments de détente. La possibilité de personnaliser l’intensité des massages fait partie des attentions qui nous tiennent à cœur.
Ce fut une joie de vous recevoir et nous espérons vous revoir très vite.
Bien à vous,
Delphin Cornaille, Directeur – Maitre de Maison
FR
Ngày nhận xét: 4 thg 6, 2026
Ngày ở: thg 6 2026
Mediocre and sincerely regret stopping there.
Contacted this hotel, a more than laborious exchange with the night attendant. Reserved a short stay on-site around 1:30 AM this Thursday. No help with the bags, settled the room, surprised to find a tiny room on the first floor. No bottle of water ordered a bottle by phone, received a bottle without a label that was not sealed properly. Questionable hygiene.
Room facing the Epernzy - Sezanne road, heavy traffic (especially trucks). Windows are not hermetically and acoustically insulated. Noise from the pool pump is not discreet; I asked the night attendant for earplugs (not available). The night was too short as it was difficult to find sleep. Average hygiene in the bathroom, pubic hairs or others, as well as dust on the square bars of the towel dryer, dirty baseboards, dirty windows, and peeling exterior paint. Explanation to the morning staff (the same worldwide) consists of the usual chatter and speeches: some work has already been done... I asked when, but there is no recollection. The paint was done over 10 years ago, and fortunately, room 132 faces east. The wooden windows with double glazing no longer do their job; it is a frame of secondary glazing made of thin glass that was later applied, and the seals are coming off.
Photos were taken and shown to the lax morning staff. Their commercial gesture: a coffee... or two bottles of water in a paper bag that everyone scoffs at. A complimentary breakfast would have been a minimal gesture.
The price of this tiny 10 m² room is 457 euros. One should not be surprised why some clients abandon this kind of tourist trap.
This hotel is at a 3-star level; the decorator has no taste, with sad colors that have long been outdated, and the corridor carpet is of an old generation (worn in some areas).
They need to revise their work because walking through this hotel saddens me. The framed artworks are horrible.
No warm, soft colors; the pool structures are outdated.
Many things need to be reviewed; bring some life into this sad place. Your brown chairs are too prominent, and no pretty bouquet of flowers graces the entrance. In place of the offices on the right and in front.
Honestly, you decision-makers who are well-paid need to question yourselves.
P.S.; the parking lot is cramped, poorly lit, and too covered with trees, making it difficult to maneuver when it rains.
Many plants are dead and proudly sit in a pot on the windowsill.
Epernay deserves a different standard. At the restaurant level, it is difficult to find satisfaction: try Cook in.
Phản hồi từ khách sạn
Ngày nhận xét: 25 thg 6, 2026
Nous accusons réception de votre message.
Le respect dû à nos collaborateurs n'est jamais négociable. Certains de vos propos ont franchi une limite que notre maison ne saurait passer sous silence, et ils nous dispensent de toute autre réponse.
Cet échange s'arrête ici.
Avec nos salutations,
Delphin Cornaille
Ngày nhận xét: 1 thg 7, 2026
Ngày ở: thg 6 2026
Nice enough but needs updating
The room was very small and the bathroom even more . There is no space to put any toiletry bag or other !The room is quite dark and decor a bit dull .But there is a decent safe and good tea and coffee making facilities and it was overlooking the garden so quiet.
The decor in the bar area is lovely but the rest of the hotel is dated especially the restaurant area with dirty carpets and cheep furniture
The indoor pool was decent but again showing signs of wear . I had a lovely massage in the spa which was nice .
Food in the evening in the restaurant was good but nothing special but good value
Breakfast was good with decent breads and pastries
A bit disappointing for a Relais et chateaux as would not say it is a five star
But the staff were lovely. The hotel just needs some refinement
Phản hồi từ khách sạn
Ngày nhận xét: 2 thg 7, 2026
We are grateful to you for taking the time to review your experience.
Thank you for enjoying our warm welcome, tea and coffee facilities, garden view, and spa massage. We appreciate your feedback on the room size and decor and are exploring improvements while preserving our historic charm. We're glad our attentive team and vineyard location stood out during your stay.
We look forward to welcoming you back on a future occasion.
Best regards,
Delphin Cornaille, Directeur – Maitre de Maison
Ngày nhận xét: 9 thg 6, 2026
Ngày ở: thg 6 2026
Very nice hotel but not a 5-star
Very kind staff.
But not worthy of 5 stars.
Garden neglected, hotel windows full of cobwebs and not cleaned for a long time.
Insufficient light in the rooms to read in the evening (except in bed).
A suite that directly overlooks the kitchens and their noisy ventilation... there are better views.
Phản hồi từ khách sạn
Ngày nhận xét: 10 thg 6, 2026
Merci pour votre retour. Nous sommes heureux que le charme de notre maison et la gentillesse de nos équipes vous aient séduits.
Vos remarques retiennent toute notre attention. Nos jardins et nos vitres font l'objet d'un entretien régulier, mais notre environnement de pleine nature invite parfois quelques araignées indésirables ; nous renforcerons notre vigilance. L'éclairage des chambres et l'exposition de la suite que vous occupiez constituent de véritables leviers d'amélioration dans nos réflexions en cours.
Votre regard exigeant nous est précieux. Nous espérons vous accueillir à nouveau pour vous démontrer tout le soin que nous portons à votre confort.
Bien cordialement,
Delphin Cornaille Directeur — Hostellerie La Briqueterie & Spa
Ngày nhận xét: 6 thg 6, 2026
Ngày ở: thg 5 2026
Good location for touring Champagne
Staff was very helpful and the concierge was tremendous.
We ate at the restaurant twice and it was good. There are other places in the area, though, that we discovered that were preferable.
Our rooms, in the basement next to the pool, were clean but tiny. My room had a very smelly bathroom, which I’m guessing was a result of the room location.
Overall it was a good stay, if a bit overpriced.
Phản hồi từ khách sạn
Ngày nhận xét: 8 thg 6, 2026
Many thanks for having taken the time to review your stay.
We are delighted to hear you appreciated our dedicated team and the serene gardens during your stay. It’s wonderful to know our concierge’s recommendations enhanced your exploration of the Champagne region.
That said, we sincerely regret that certain aspects of your accommodation fell short of your expectations. Our basement-level rooms are designed for convenience near the spa and pool, and we will review ventilation to ensure comfort. We also take note of your feedback regarding value and continually strive to balance quality with fair pricing.
Nonetheless, we’re thrilled our location served as a perfect base for your visits to Épernay’s renowned houses. Your kind words about the restaurant are also much appreciated.
We hope to welcome you back.
Best wishes,
Delphin Cornaille, Directeur – Maitre de Maison
Khám phá khu vực
4 Route De Sézanne, Vinay, 51530, Pháp|0,61 km từ trung tâm thành phố
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Miễn phí
Cho phép mang theo thú cưng có thu phí
Có phục vụ bữa sáng
Giá bữa sáng
1.066.280 ₫ (≈EUR 35)/người
Thời gian bữa sáng
07:30 - 10:30 từ Thứ Hai đến Chủ Nhật
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Briqueterie Champagne, A Beauvallon Hotel & Spa: Câu hỏi thường gặp

