Artyzen Singapore

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Fast facts

Check in from:	15:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about Artyzen Singapore

Artyzen Singapore

Set in Singapore, 700 metres from ION Orchard Mall, Artyzen Singapore offers accommodation with an outdoor swimming pool, private parking, a fitness centre and a restaurant. This 5-star hotel offers room service, a 24-hour front desk and free WiFi.

Reviews from

Mentioned by travellers

Couple

Comment: 15 Apr 2026

Stayed in: Apr 2026

Will be booking again next time we are in Singapore

Love everything about this place and already looking to book for next year. Cudos to Jason Yap for hiring such wonderful people that go out of their way to make you feel welcome. Thank you for all your help Trisha.

Hotel response

Comment: 17 Apr 2026

Dear 61MarioF,
Thank you for your wonderful review and for taking the time to share your experience with us at Artyzen Singapore.
We are truly delighted to know that you loved your stay and are already planning a return visit next year—there is no greater compliment we could receive. Your kind words about our team mean a great deal, and I will be sure to personally share your recognition with Trisha and the entire team. They will be very encouraged to know they made such a positive impression.
Creating a warm, welcoming and memorable experience is what we strive for every day, and it is rewarding to see this reflected in your stay.
We look forward to welcoming you back again for another exceptional experience in Singapore.
Warm regards,
Jason Yap
Assistant Director of Front Office
Artyzen Singapore

Couple

Comment: 1 Jun 2026

Stayed in: Jun 2026

Lacking.

We stayed at the Artyzen Singapore as a stopover on our way to Bali from Thailand. Upon arrival, we were greeted and provided general information about the property, including the pool, rooftop bar and restaurant. Staff were pleasant and the rooms are beautiful. Since the staff had such a rave review of the pool - we went to the roof after dropping off our bags to find a pool with a severe algae issue. It doesn’t appear that maintenance takes their job very seriously, especially for a 5* hotel. Additionally, all of the patio furniture was pushed to the edge of the bar - as if they were closed. The bar seemed understaffed - with a single employee running around to ensure everyone had their drinks. Despite a kitchen being adjacent to the rooftop bar - they bring any order food from a kitchen on the 1st floor. I relayed the pool issues to the front desk staff. Later we went to the rooftop to enjoy happy hour to find the pool areas scrubbed but a dark green tint to the entire pool water with children swimming. After enjoying happy hour, we returned to our room to complete a couple business calls and ordered a bottle of Prosecco via their portal - only to receive a call from the food service department that they didn’t have any Prosecco. Other things are off about this hotel - that imply management is not doing their job or quite frankly - bigger issues are present. Does the Artyzen Singapore have financial woes ahead? My observations indicated so. Overall, the property has a lot of potential - but definitely missed the mark during our stay.

Hotel response

Comment: 2 Jun 2026

Dear SydT6,
Thank you for taking the time to share your feedback following your stay with us.
While I am pleased to hear that you found our team welcoming and enjoyed the design of our rooms, I am sorry that several aspects of your experience did not meet your expectations.
Your comments regarding the rooftop pool, rooftop service experience, and unavailable Prosecco order have been shared with the respective teams for immediate review. We appreciate you bringing these matters to our attention, and I regret the disappointment and inconvenience caused.
At Artyzen Singapore, we are committed to maintaining the highest standards across our facilities and services. While we acknowledge that we did not get everything right during your visit, please be assured that the concerns you raised are being addressed to ensure a better experience for our guests moving forward.
Thank you once again for your candid feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay that we strive to deliver.
Warm regards,
Jason Yap
Assistant Director of Front Office
Artyzen Singapore

Solo traveller

Comment: 18 Jul 2026

Stayed in: Jul 2026

beautiful, ultra-modern hotel

A beautiful hotel indeed. Great room, bed, gym and spa with ultra-modern decor, phones and TV. Need to learn how to use these. Swim early morning in the rooftop pool with the birds and panorama views. Bonus - Hard Rock Cafe is close by. Outstanding. You have booked, right?

Hotel response

Comment: 20 Jul 2026

Dear peterwK2911JV,
Thank you for taking the time to share your wonderful review following your recent stay at Artyzen Singapore.
We are delighted to know that you enjoyed our ultra-modern design, comfortable room, well-equipped gym and spa, as well as our rooftop infinity pool. There is certainly something special about starting the day with a morning swim while taking in the panoramic city views and the sounds of nature.
We're also pleased that you appreciated the in-room technology. While our smart features are designed to enhance the guest experience, we understand they can take a little getting used to. Our team is always happy to assist guests in making the most of these features during their stay.
Thank you once again for your kind recommendation. We truly appreciate your support and look forward to welcoming you back to Artyzen Singapore for another memorable stay.
Warm regards,
Jason Yap
Assistant Director of Front Office
Artyzen Singapore

Anonymous traveller

Comment: 17 Jul 2026

Stayed in: Jul 2026

Love this property. The rooms were clean, the ceilings high and I love having a balcony. Super close to Orchard Road and the Botanic Gardens. Really easy for transport around town too.

Family traveller

Comment: 5 Jul 2026

Stayed in: Jul 2026

Gorgeous hotel however

Lovely hotel but massive construction next door and extremely noisy with jack hammer on steroids and drilling during the day. The hotel can’t do anything about this and it is a big city so noise is expected, but if you want to relax in the hotel during the day you might like to think about whether this is place is for you right now. They are early stages and I think they are drilling piles and foundation work.
Our room is light and private with a lovely terrace we cannot use bc of the racket outside.
Staff are lovely and we have used the pool a lot. Water is warm but cool enough to be refreshing and it’s so good at night.
No snacks in rooms or milk. I got a cup from the cafe. Menu for cafe and in room limited.
Wardrobe situation is annoying, dark, coat hangers for suits and only 2 small silly ones which clothes slip off and no shelves - designed by men.

Hotel response

Comment: 10 Jul 2026

Dear W A,
Thank you for taking the time to share such detailed feedback on your stay. We are delighted that you enjoyed the design of the hotel, your light-filled room and terrace, our pool—especially in the evening—and the warm service from our team.
At the same time, we are sorry that the ongoing external construction affected your ability to fully relax and enjoy your terrace during the day. While the works are beyond the hotel’s control, we fully appreciate how disruptive the noise can be, particularly for guests wishing to spend more time relaxing in the hotel.
We also appreciate your candid comments regarding the in-room refreshments, dining selection and wardrobe design. Your feedback on the hangers, shelving and overall practicality of the wardrobe is particularly helpful and has been shared with the relevant teams for review.
Thank you again for your balanced and constructive feedback, as well as your kind words about our colleagues. We hope to have the opportunity to welcome you back for a more peaceful and comfortable stay in the future.
Warm regards,
Jason Yap
Assistant Director of Front Office
Artyzen Singapore